People skills are lacking in service write up area. They are just plain rude and don't give you the…read moretime of day.

Engine light came on made appointment two weeks to get in had my car a week still no callread more

We bought a car from Car Dome in January 2024 that turned out to be a disaster. The check engine…read morelight came on one week after we bought it and turned out the catalytic converter needed to be replaced. The wrong battery was in it which our mechanic believed causes electrical issues which now cause the alarm to go off randomly with no cause. We have put thousands of dollars into the car to address various safety issues and just make the car usable. Ultimately, while the guys seemed nice, it's hard to believe they weren't aware of at least some of the issues so we would advise others to be careful buying from them

I found a 2019 Jeep Grand Cherokee online and went to look at it the same evening. Drew was very…read moreinformative and great to work with. I decided to purchase it and picked it up on Friday. Overall it was a smooth process. Definitely recommend it to anyone looking a nice car and good service.

Dependable Honest Helpful Understanding Affordable A-1 Quality Customer service = Excellent…read more... I could tell you the GREAT Experience I had with Doug ...... You have to come by and drop your keys off and find out for yourself what a Great establishment you just had fix your vehicle! Thank you Doug!

Doug is a very honest man and great to do business with. You won't find a more honest businessman…read more High quality work, no surprises couldn't be happier with the repairs on my F250. This business gets A1 ratings and earns my business for a lifetime. I received 5 quotes from other body shops around town no one comes close. No swirl marks high gloss with top rated clear coat applied. I understand why his lot is full of customers. Doug does what he says!!!!!

Fast didn't need to leave overnight. Adam is a great guy…read morelooks out for people. Will be back most definitely

I'll keep things short, since the owner has blocked my number and won't talk to me personally…read moreanymore.... After waiting for 2 weeks to get nothing but a completely misinformed estimate for services that I had not even asked for.... And nothing written for the services I actually requested. I went to pick up the car up and started it with 2 miles of gas in it. Two. Miles. I dropped the car off with 70 plus miles.... Full of coolant, tell me why I pick it up with 2 miles of gas and empty in both coolant tanks? I pick the car up take it home, then call the owner KC and explain what happened. His immediate response is "someone joy road the car" I said yes clearly, I knew that already I asked what he would do about it. Full of "apology" he begins apologizing profusely and says he wants to keep me as a customer and wants my friends to return so he says he'll make it right.... He then offers me 50-60 in gas money..... an absolute joke. I told him the least you could do for wasting 3 weeks of my time and almost running my motor completely dry is to fix the carbon hood which I asked you to fix, for free. Then.... 2 weeks later the hood hasn't been started on, I go pick it up accepting defeat and this is what I picked up. It was literally still dripping resin when I lifted it up and I left my fingerprint in it. Ironic that they replied to this review now suggesting that they saved me money by not charging storage and not charging for writing and preparing an estimate that was never there haha. To add to the comedic irony of their response they are telling me to contact the business directly instead and suggesting a "fake review" like the owner didn't block my number, block my Instagram...... There are also several other experiences that have been shared by others since mine and the only replies the owner KC can come up with is "fake review" no... "fake bodyshop" and "fake confidence" from a fake man behind a phone on google tryna lie still when I've posted all the facts And to address the rest of what their reply stated.... 1. The hood was repairable, and despite your utter destruction of it.... It can still be repaired, of course by a shop with some skill not a YouTube video and a bag of chips as payment to your employees, idk what else you're paying them for them to do you that bad... but aye same employees that joyride cars they can't fix or pay for, so I guess no surprise? 2. Blackmail is a strong word for someone who practically begged me not to share my experience before I even suggested that I would.... By trying to bribe me with some gas money.... A man who so easily and graciously agreed to fix the hood for free in exchange for me being "so kind and thoughtful to have given him a chance to defend his business name and reputation. " and he promised to make it right.... He then ducks my daily calls and when he does answer tells me everyday for over 6 days it'll be ready by the end of the day and I showed up to the shop 4 times just to find it hadn't even been starred on.... That's why you offered me gas money..... You offered me gas money because of the hassle of going back and forth... not to fix the situation of the car being low on gas because guess what you geniuses would've caused even more damage if you put gas in it as the car was tuned on e30. 3. You say I "left the car for 10 days" interesting way to say... I left the car expecting it to take 2 days and was told every day for the subsequent 8 days it'll be ready at the end of the day and it never was... INCLUDING when I went to pick the car up... hadn't been worked on and no estimate. Just joy rides and lies. 4. If you wanna make things right? Start by unblocking my number and Instagram before suggesting I contact you directly.... continue by dropping that cowardice inability to handle things directly yourself and accusing me of said cowardice and lying on google publicly with your "fake replies." Do not insult God by bringing God into a discussion with devils, liars, and cheats. You should be ashamed of yourselves. God will punish you if this review and the reputation hits don't. 1 star review is an insult even. should be a 0 star review option. Utterly abismal service, even more appalling customer treatment, not to mention a timeline of pure and utter speculation and lies. there are genuinely zoo animals that act with more professionalism than this buisness

By far the best collision center I've ever dealt with. The repair they did on my right side rear…read moreof my Ram truck was outstanding. The staff was outstanding and vehicle was repaired a week earlier than estimated. I've been getting my vehicles from Szott for over 25 years now and they just keep getting better. Looking forward to getting my new vehicle from them within next 6 months. Thank you Szott!!!

I had a great experience with this body shop. They restored my Toyota Highlander Limited to perfect…read morefactory condition. Very professional front office staff and highly skilled tech staff. About timing: Be careful about their time estimation, it took one week more than what initially agreed--they blamed part arrival delay.

The best place to go get your car fixed up I had them work on my Cadillac CTs and always came out…read moreperfect no problems!!! The people that work there are amazing! Trust me you won't regret it!

Five stars to this guy! Even though the solution wasn't provided to our problem with the truck, I…read morehighly recommend this store for the professionalism and knowledge these people have.

This is an updated review. I have had good service experiences at Mazda of Livonia. They are 7…read moremiles away, but I am driving 27 miles to Sesi Mazda of Ann Arbor. The price for a 4 wheel alignment is better 78 versus over 160 dollars. Livonia Mazda said they price match just not wheel alignments. Considering it is a competitor and also a dealer. Little miffed at the price matching policy.

I bought a car from LaFontaine Mazda Livonia in June 2024. It has been right around a year now, and…read moreI have been extremely happy with my purchase. The vehicle was in great condition and had been serviced prior to being sold on the lot. It had new brakes, new tires, and a fresh oil change. My salesman was Bayley and I was happy with the service. He listened to what I wanted and tried to find what I wanted within my budget, which was a tall order. While I ended up choosing a different vehicle than I had planned, I am glad that Bayley suggested it and had me test drive it, because as I mentioned earlier I ended up loving it! The only issue to speak of was my own fault. My new car has a light to tell me when the coolant is cold, and I misinterpreted the light and thought my coolant level was low. I emailed Bayley shortly after my purchase and he was able to hook me up with a jug of coolant from the service department. Once I got it home, found that my coolant level was full according to the tank, and checked the owners manual again... I felt pretty stupid. But now I have some Mazda brand coolant as a backup! They even helped out my friend that had driven me there... his battery died while he was sitting in the car waiting for me. Bayley brought out a jump pack and got him started and running again! Overall, I am happy with my experience buying a vehicle from this dealership. Manager and finance guy both stopped by to introduce themself and thank me for my business. Bayley was a pleasure to work with. I don't know that I'd recommend the service department, but their sales team is pretty great!