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    Services - Gerber Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Recommended Reviews - Gerber Dental

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    9 years ago

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    People searched for Cosmetic Dentists 631 times last month within 15 miles of this business.

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    Gainesville Dental Associates

    Gainesville Dental Associates

    3.0(76 reviews)
    1.3 mi

    Habeeb, the dental hygienist, was incredibly informative, gentle, and kind. Would recommend…read more Normally, I hate going to the dentist, but he made it an enjoyable experience.

    I had a very disappointing experience with the customer service at Gainesville Dental Associates…read more I had a confirmed appointment scheduled for 9:00 AM on Friday, September 11. When I arrived, the office was closed. I called the office but received no answer. When I called the following Monday, I was told they are no longer open on Fridays. The surprising part is that I had made my appointment only about a week and a half earlier, and no one personally contacted me to let me know it had been canceled. The office said they sent a text message, but I never received one. I regularly receive their automated text reminders, so I don't believe the notification ever reached me. When I explained that I still needed the work done, I was told the earliest available appointment was the following Thursday. Considering the missed appointment was due to their scheduling error, I found that response unacceptable. It was only after considerable discussion that they made arrangements to get me in sooner. The dentists themselves have always been good, and I have no complaints about the dental care. Unfortunately, the customer service experience was one of the worst I've encountered. If the practice is booked so far in advance that it can't accommodate patients after canceling their appointments, perhaps closing on Fridays wasn't the best decision. I hope they improve their communication and how they handle situations like this in the future.

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    Gainesville Dental Associates
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    Gerber Dental - cosmeticdentists - Updated September 2026

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