My husband had found a truck that he liked at this establishment on a Saturday. He was told that…read morethey do not provide the service of in-house financing so he would have to obtain it on his own. That Monday morning my husband had spoken with the owner several times and the owner had been contacted by the bank several times as well and they were finalizing up the paperwork to finish the sale. The owner had sold the truck that Monday night to another party!!! The bank, my husband, and myself had attempted contacting the owner several times on Wednesday from the time they opened until I finally had them answer the phone when I hid my number, he tried to say that he had never heard anything from my husband or anyone however I have the emails and phone records to prove it. They will appear to be honest and forthcoming at first however their true colors will show shortly. I am very disappointed and hope that no other family has to deal with the lying and betrayal of this establishment.

The salesman lied to us. After visiting the lot, went home to talk about a used truck. We called…read moreand the salesman (owner of the business) and was told he wasn't available. We then went back to the lot to discuss buying the used truck and the owner actually admitted telling us a lie. He laughed at us...thought it was funny. We walked away from the deal. If he was telling us a lie on the phone, what else was he not truthful about. Would be a ZERO but 1 star is the MINIMUM. DO NOT TRUST THIS PLACE

I'm only giving one star because there isn't an option for ZERO STARS. Don't get yourself screwed…read moreover by being desperate for a vehicle and buying from them! My husband was sold a 2007 Buick Lucerne, less than 24 hrs later, the engine was knocking horribly. They refuse to give our down payment back and are forcing us to continue to do business with them. We have no way out. It's sickening and I'm disgusted. Period. Horrible business ethics.

This is my preferred Mazda location even though it's an hour away from me. It's a nice and updated…read morelocation. They have a large waiting area with plenty of drinks and snacks. Juli has helped us multiple times. Both my mother's used GMC Acadia and my used CX-5. She's always super nice and helpful. If she isn't able to answer a question she'll check for you. Brayden is great with financing and walks you through the entire process. He answered plenty of questions in the days leading up to my purchase of a used car on the lot. Highly recommend!

Apparently they didn't want to sell me a car. Walked around their lot for a while looking and was…read morecompletely ignored. I'll go buy elsewhere I guess.

Since the name change from "Walker" to "South Dayton", the overall quality of service has…read morenoticeably declined while the cost has increased. To start, you can no longer schedule service through the Toyota App. Because of this change, I had to call and make an appointment the old-fashioned way--by actually speaking to someone on the phone--just to schedule an oil change. For comparison, Reichard Chevrolet offers a Fast Pass oil change with no appointment necessary. I arrived today at 6:45 AM for my 7:00 AM appointment and waited for the doors to open. As usual, check-in was done using a pen, paper, and manually writing down VIN numbers and damage notes. This process feels outdated, especially when dealerships like McCluskey Chevrolet have been using automated check-in technology for over a decade--and they offer free snacks, drinks, Apple workstations, and a dedicated lounge. When asked if I planned to wait for my vehicle, I said yes. Josh told me it would take about an hour. My vehicle was finally ready at 8:20 AM. Then came the bill: $93.39 for a basic oil change. When I asked why the price was so high, Josh explained that prices had increased a couple of months ago. It seems like everyone is jumping on the "tariff" excuse to justify higher pricing. For context: On 06/17/25, I paid $79.54 for the same service--before the name change. On 09/18/25, an oil change at Joseph Airport Toyota was $80.62, and they include free coffee and donuts. The price increase alone is frustrating, but the addition of hidden fees--like a "Document Storage Fee"--makes it even worse. And while coffee is free, you'll pay $1.75 for a single Pop-Tart. Overall, the combination of rising prices, outdated processes, and declining customer experience makes it hard to justify coming here when other dealerships offer better service, better amenities, and lower prices. You could save $12.77 by visiting Joseph Airport Toyota, and enjoy a more modern experience while you're there.

Randy Kepperling was great to work with. I did not feel pressured and he was knowledgeable about my…read morenew 2012 Toyota Prius. He responded to both emails and texting promptly. He was patient with me as we waiting for one of the financial officers to replace their printer so I could read through the deal thoroughly before signing. They did not add any gimmicky add-ons to the deal and honored their original quote, which was to simply drive it off the lot as-is. Additionally, he gave me a voucher to bring the car back to have the headlights buffed and cleared for no additional charge. I do not enjoy car shopping and Randy helped make it a painless process.

Service for oil change took a long time then they tried to sell me a battery they said mine was bad…read moreThey a girl for a service advisor and she took 15min to close my bill Ever time a go the for a oil change the keep trying to sell me battery. And telling I got something else wrong with cat.

My daughter purchased her first car here and let's just say it's been nothing short of a nightmare…read more Very upsetting. She was ripped off and very sad first time experience.

In regards to the bad review for Kyle's Auto Mall LLC, I myself have been with him when he has…read moreviewed these cars and I assure ANYONE,that Ron is truly HONEST when it comes to selling his cars...If something was wrong with the vehicle before purchasing from the auction that the mechanic didn't find was not Ron's fault...Grow up people‍Ron normally always will fix the mistake if you contact him....I know for a fact Ron doesn't cut corners at all..He takes care of all his customers with kindness....So if you had an issue with this company I assure you it had to do with you being a problem customer

Ron at Kyle's auto mall is definitely the type of salesman that you don't come across often. He…read moregenuinely cares about his costumers and goes the extra mile to make sure that they're taken care of and satisfied.

I can only review the service side of Jeff Schmitt as that is all we used. My husband bought a…read moreChevy Colbalt back in 2007 and we recently started receiving recall notices. Since we are no longer in Cleveland and close to where we bought the car, we were directed to Jeff Schmitt South. This would easily be a 5 star review had I not had to call back twice. The first time I called was in November of 2014 to set up an appointment. The guy that answered the phone asked for the recall numbers, well I didn't know what those were and he proceeded to tell me that they should just be on the sheet you received in the mail. I couldn't find them anywhere and asked if I could just give him my husband's VIN number to see what recalls needed done. He rudely said no and "oh, by the way we are booked up until February" then transferred me to some lady who had no clue why I was being transferred. She then tried to put me in touch with a place in Xenia, which is 30 minutes away from me to set me up with an appointment, but never got a call back, like she stated I would. I waited until after Christmas and New Years and called back the first week of January. The lady I spoke with was very nice and explained exactly how many numbers I should be looking for on my paper and where they were located. She also was able to get me in a little over a week later to get the recalls fixed. When I mentioned what the guy told me, she apologized and said your probably got one of the lazy mechanic who didn't want to do anything. Drop off and pickup was very easy and everything was fixed that we needed. The last lady that I spoke with and how nice the people at the service center where saved them from getting a terrible review. A tip I could give Jeff Schmitt, would be to make sure all your staff is trained on customer service if they are going to be handle the phones and speaking with potential customers.

Rip-off artists. Conmen. Scammers. Crooks. Flimsy flam guys. Dishonest. Greedy. Rude…read more Unprofessional. Uncaring. Soulless. Deceitful. These are just a few words to describe this "business". Both the cars this place have sold me have been junk. When I took them in for service I was charged a hefty fee for a diagnostic. So I had to pay them to tell me what was wrong with the car they sold me. I should have known this place was shady when Steve V left it.

Wish I could give it 0 stars. Offer $1,800 for an older veh, it's fine, it's an extra we had…read moreinherited. Read the reviews before going and still went... Final offer they gave after an 'inspection' was $500... For a fully functional and pristine inside and outside car. It's older, we're not asking for a lot, 13 years old with 99k miles and not even worth the parts I guess? $500 is if it is inoperative junk, be so for real. Skip and find a different service. EDIT: I went with Carvana the very next day, they actually stand on the online offer they give you. Just be honest about the car condition.

Absolute scam artists. Went here to sell a vehicle after receiving an offer from them. They gave me…read morethe run around and refused to honor the offer, offering considerably less. The manager refused to come to the floor to talk to me. The staff is incredibly rude. Screw this place and it's employees.

This message is meant for Cory. I'm not sure who runs this page but please give this to Cory…read moreSaporito. Cory, I've been trying to talk to you for months without any answer. Cole keeps giving me the run around for you and refuses to provide any actually useful knowledge or service. I bought my very first car from you, the blue 2004 Subaru wrx. I saved up my hard earned money for a long time. I've been trying to get back on my feet after having stage 4 heart and lung cancer. The trouble and delay your business has cost me is beyond reason. Problems: The title was extremely late. There is an estimated 3-4K repair bill and the car is un-driveable after only several days of light use. The warranty that was advertised and promised is not turned on. If you would have at least turned on the warranty I could have had a rental car. I've been without a car for months because of you. I am demanding a full refund. I would like to resolve this between us, but I have been speaking with my attorney in case it is necessary to force a resolution. Respond to me here, willdoughman@gmail.com, or 5132630011.

My boyfriend and I came here to test drive a truck. We decided that it wasn't a good fit for our…read moreneeds at the time. So, I can't speak to the car buying experience at Jewel. However...I feel compelled to leave a review just because our encounter was so good. We ended up talking to Joe for a while. (I'm assuming he is the owner.) He gave us such awesome advice and really seemed concerned about helping us, even though we didn't purchase a vehicle from him. I would feel totally confident is buying from Jewel. Joe is a truly honest, kind, and upstanding guy that seems to run a great business

The service and parts center were fabulous. I just needed a lug nut cover, but they only sell as…read moreunit of lug nut cover and lug nut itself. They sold me one for a decent price and put it on the car for me without charging me. Thank You Dustin, Tim, and Nick!

****VEHICLE DAMAGED WHILE IN SERVICE AND INTERSTATE FORD SAYS THEY AREN'T RESPONSIBLE*** On…read more8/18/2026, our vehicle was in for Service of the engine and transmission at Interstate Ford located in Miamisburg. During this time, our vehicle was damaged while the was in the possession of Interstate Ford. The dealership told me they were not responsible. They informed me a tow company was dropping off a vehicle next to ours and might have damaged it. I requested a police report to be completed which stated photographic evidence obtained from the tow company contradicts Interstate Fords claim on the location of our vehicle at the time of the incident. If interstate Ford believes another party is responsible, they should repair the damage to our vehicle and go after the party they believe to be responsible instead of putting me as a customer in the position that I have to file a claim on my own insurance to get this fixed while as the time of this writing, it is still in service for the transmission repair. The the vehicle was within the possession of Interstate Ford and it is my opinion as a consumer that they should be required to return my vehicle in the same condition I dropped it off.