I've been a patient here my entire life. It's s great facility and great doctors. Highly recommendread more

It's been a couple years since my review, so I thought I'd reiterate how much I love this Dr.'s…read moreoffice. It's still an office owned by Dr. Pedano (and I have still not ever seen or met her). I see a combination of Melanie Santiago, Nurse Practitioner, Dr. Lisa Silvotti and Dr. Diana Rocks, depending on what my issue is and who is available soonest. Melanie and Dr. Silvotti are still amazing, but Dr. Rocks is a fantastic addition to the staff. She is meticulous and careful-- checking things just to be sure, following up just to make sure you are really ok. As an example, I was recently in a pretty bad car accident wherein I probably should have died, but I walked away basically unscathed. I still had a headache and was very sore after a few days, so i went to see Dr. Rocks. She immediately forced me to go to the hospital to get my head and neck checked (did you know you can walk around with some kinds of broken necks? that with the right kind you could be fine and then get nudged by someone or stumble and die?!?!? Neither did I). The secretaries here are also awesome. They are friendly and remember you. They call when they say they will and they always give your messages to the doctors. I have rarely had to wait more than a few days for an appointment, and never more than the next day when i was very ill. I rarely spend more than 10 minutes in the waiting room (and usually only 5 or so). Which reminds me that they recently renovated the front of the office and the waiting room and check-in window are much more spacious and comfortable! As an aside that may not be relevant to most-- i work for the city, and we have byzantine regulations about using sick time-- Dr Pedano's office makes getting paid and certified sick time easy. I was very fortunate to find this office, and count my blessings that they take such great care of me!

es un excelente centro a mi en lo personal me ah venido de bien sin mirar lo que le rodea para mi…read moreen un cetro lleno del amor de dios y gente buena humilde eh empatica gracias

Our family started going to Esperanza in 2014 after my husband's layoff. They saved my life via Dr…read moreCharlene Chen in 2017 when she suspected sleep apnea was causing my serious health issues. I was diagnosed by polysomnogram and since CPAP treatment my health issues have resolved and I have lost and kept off almost 200 lbs! I no longer go to Esperanza but want to let people know that my life was saved there.

I've gone to Dr. Geena Galvano for the last few years as both my general doctor and OBGYN for my…read moreannual women's check up. She's prompt, has a wonderful bedside manner, is super helpful, and overall is a great doctor. The staff here is friendly and I never wait too long. The office is nice and has comfortable seating in the waiting area. Overall it's a great spot.

Everything felt like a factory. You can tell the doctors are really tired here. Everyone that…read moreworked there had dead eyes. I don't blame the workers but the company. If you have actual concerns don't go here. If you just want annual and bloodwork go here but once again you are less than a number

I was there for the first time visit and was pleasantly surprised that the medical center was very…read moreclean and with great security measures in place. Once meeting with Dr. Denina Helm that was the icing on the cake. The doctor asked a lot of questions pertaining to my health and she had written a lot of notes to review for my next return, did not rush through any park of my exam,overall she left me with the belief that she is a swell doctor.

Dr. Graziani is attentive, compassionate, and truly grasps the situation at hand. If only it were…read moreeasier to schedule an appointment with her due to her full schedule! Nonetheless, staying connected through the Jefferson My Chart online platform has been very beneficial. Dr. Graziani is prompt in responding, and the helpful staff at the Jefferson Art Museum office contribute to a fantastic team dynamic.

I think it's kind of weird to review a doctor on yelp. Yelp seems built more for subtly trying to…read morecommunicate your personality while giving pithy opinions on businesses. Doctors are, you know....people. You don't want to evaluate them with the callousness with which you might describte, say, a crepe stand. On the flip side, choosing a primary care physician is hard. You have to pick a random name off of a list and suddenly that person is you go-to for every question and ailment. Unlike the crepes, other people's opinions could be really helpful for longer than a few hours... Fortunately for me, Dr. Graziani is a great doctor, so I don't have to stress about the relative ethics of bashing her on a public website. She is kind, thorough, smart, and gets an extra star for being the first doctor in awhile to take an invested interest in my nemesis, migraines. I'd recommend her. I am recommending her. That's the whole point of the whole thing. (note: if you are considering making Jefferson Med your primary care location you should know that they are affiliated with the med school and you might have students watching and helping during your exams. if this weirds you out, skip the practice)

I was in for a women's health exam and was seen by the excellent nurse Ms. Jennifer Graham. Amid…read morethe stress of the smoke pollution in the city, Ms. Jennifer had a calming, collected presence, was very attentive to my needs and questions, and went out of her way to make sure I had a positive experience. I truly feel grateful for the work of Ms. Jennifer and she really goes above and beyond in her work. Thank you!

My 17 years I have been going there this place has come a long way of developing assistance,service…read moreand care when it comes to their patients. This establishments a fast n easy way to keep up with your medical health.. Timing is totally up to you when it comes to scheduling because there are days when they are busy and days they are completely empty, which is why scheduling ahead of time is the most efficient way of being in and out. All people in there are here to help and corporate to make sure you have the best experience coming here. -jay

My wife has been coming to this primary care office for 2 years. She had been seeing Dr. Melanie…read moreJewel whom she loved and now sees Dr. Jennifer Cowan whom she loves equally. I had gone to an appointment with her once and really liked the doctor and staff's thorough and friendly approach. Dr. Cowan spent time with my wife, listened to her and really seemed to care. I had been having difficulty finding a doctor in the city that I really clicked with. Most recently I found a doctor's office that was adequate with a friendly doctor but then our insurance changed and no longer worked with that doctor. (Of course.) So, I decided to try the same practice as my wife. I was not disappointed. I saw Dr. Mark Graham who heads the practice and he was great. Really friendly, listens to you, explains everything to you. Gave a lot of general counseling for a person my age. Very easy and approachable. Absolutely what I want in a doctor. I also received the same friendly and thorough treatment from the staff. They make sure to give you copies of all medical forms for your records without having to ask, etc. If they continue to take new patients I would absolutely recommend this office for anyone looking for primary care/internal medicine doctor's in South Philly.

Dr Mark Graham is an excellent internist, the best doctor! He listened to my several health…read moreissues, very thorough and understanding. Smart doctor. After being ill for 6 Yeste, Dr Graham has given me my life back. Went to a million docs who simply blew me off. The entire staff, nuestra, front desk are excellent, they all do everything to help. Conveniently located at Navy Yarda in South Phila Janet G

I have a lot of trauma around medical experiences and this is the first doctor I've ever…read moreexperienced who listens and works with me. Vicky is a warm, knowledgeable, and HUMAN provider who expends every effort imaginable to be sure I can access medications and care. The new office is bright, airy, and open. There are some hiccups with admin because of the size of the practice, but I've always been able to count on Radiance through some pretty serious health issues. I am a chronically ill person and accommodations are never treated as an afterthought. Highly recommend if you are looking for an HAES provider, a chronic illness manager, or simply an understanding doctor who will listen to you.

DO NOT GO HERE. I could not possibly recommend this practice LESS. I have never had a worse…read moreexperience at a medical practice in my entire life. Because of medical neglect I faced from Vicky and Frances, I had a TUMOR in my knee go undiagnosed for five months. This was also after eight months of being on their waitlist. I was in so much pain, I was advocating for myself repeatedly, BEGGING over portal messages and voicemails for them to order me imaging for my knee, and was repeatedly left waiting for weeks on end only to be told no and that I needed to get physical therapy before I would be approved for an MRI. I finally was fed up as it got to the point I was in so much pain I couldn't walk, my knee was hot to the touch, and so swollen that I couldn't see my knee cap. I went to the ER and they said I would have to go to a sports med doc. I got a SAME DAY appointment with one (Dr. Adam Lyons at Still Medical Group was AMAZING). He called my insurance himself and got me an approved MRI the NEXT DAY!!!! Took five minutes. After my results came back and showed a tumor (not the ACL tear I thought it was) my sports med doc and both surgeons who ended up operating on me said if I had followed Frances' advice and done PT first I would have damaged my knee so intensely it may not have been repairable. Thankfully it was, but I am still dealing with ongoing chronic pain now as a result of how invasive the tumor was and how it completely took over my knee. Multiple times we were all emailed about how Vicky needed to take time off to focus on her health as she's recovering from long covid and to give her and Frances grace. I would have loved to...but then she would post photos on social media UNMASKED at crowded events. You're going to advertise yourself as a covid cautious practice, serve mostly immunocompromised and disabled folks, fuck off from providing them care, ask for patience and understanding because you have long covid... AND THEN NOT TAKE COVID PRECAUTIONS??? fucking INSANE. When I asked for a refund for the five months I waited for answers and appointments with NO help, I was given two months of a refund and never responded to again. No apology. No accountability. Nothing. These "doctors" should be ashamed of themselves and this practice should be shut down. DO. NOT. GO HERE. *Photo below of my MRI results so you can see just how invasive the tumor was.