Recently I had a root canal done by Thomas Germino. It was the most painful dental procedure in all of my 83 years! Truly, the dentist was unable to properly numb the area before starting the process. He took numerous x-rays before, during and after. I was in the chair for over 2 hours, and left in pain. The pain continued over the next 7 months and I'm now facing the prospect of having the root canal redone or removing the tooth per advice of a qualified endodontist as there's an infection causing bone loss. Dr Germino should stick to basic dentistry! Don't ever have him do anything beyond the basic services. He's not an endodontist!! read more

Caring responsible staff who donated a wonderful job! Cleanings are professionally done and any work I've had done was painless!

some time. After breaking a tooth and fearing the worst, I visited Germino Dental and was amazed by the compassionate and skilled care I received. Dr. Greg was fantastic, going above and beyond to save my tooth with a crown - something I thought was impossible. I thought for. Certain the tooth was going to be extracted. The entire process was complexly painless, and I felt completely at ease throughout. Every step of the process was explained, and he continually checked with me to see how I was doing. A few days later, I went on for a follow up and cleaning. Bernie provided an amazing teeth cleaning. She was as non-hinging and compassionate as was everyone else I met on their office. The entire staff was professional, friendly, and welcoming. I highly recommend Germino Dental to anyone looking for top-notch dental care. They truly saved my smile!" read more

This was the worst dental practice I have ever witnessed. The receptionist was the highlight- pleasant and welcoming. It was not a clean examining room- there was no personal welcoming or even discussion. It took longer to complete the initial paperwork than the time Dr. Greg spent with me in discussion of an ulcer on my gum which he SAID was caused by a cracked tooth- recommended extraction. After a visit to an oral surgeon, the cracked tooth can be repaired with a crown and he gave me advice for the ulcer. If you are looking for no compassion or understanding or kindness- this is the dentist for you. read more

My family have been patients of Tom Germino for over 40 years. My oldest daughter now takes her family to them for their dental care. We have always received excellent care and service with both Tom and Greg. There were times when they were able to squeeze us in during an emergency. They are always up to date on the newest procedures and technology. More than that they are both sincere, friendly and always treat their patients with respect. I am forever grateful for the care and the conversations we have had. You can't go wrong with this office And their staff! read more

I've never liked going to the dentist until I came here. Everyone here treats you like family and makes you feel VERY welcome and comfortable. I would definitely recommend them to anyone. read more

This is a wonderful practice - everything you'd want in a dental service. Staff are personable and friendly, doctor is approachable and explains the procedures, everyone is respectful of your time. Facility is clean and accessible. Thanks Dr. Germino! read more

This by far the best dental prolactin we've ever been to. Both dentists are thorough and extremely kind. The staff is wonderful too. My daughters had to get cavities filled today and they were very scared. Dr. Germino explained the whole process step by step and made my girls feel comfortable and safe. Our appointment was at 5:10 and by 6p both girls were done. They don't double book and they respect people's time. I highly recommend this dental practice. read more

I would not recommend Dr Greg to anyone. Even my enemies deserve a better dentist. Sloppy work that needs fixing.

Cancelled an appointment a day in advance due to a family emergency. A month later I get a bill with a missed appointment charge which I'm refusing to pay. Have used this office for over 10 years and now looking for recommendations for a new dentist. read more

Been a patient a few years. Twice in past year they have messed up my billing and then sent me statement for charges of preventable treatment instead of my insurance which covers 100%. They even have nerve to add finance charge to the very first statement they sent when it's clear they need to be contacting my insurance. Once is a mistake, twice in a 12 month period is sloppy practices in billing department. Did something similar to my ex husband. I won't be referring people to them anymore. read more

I have been a patient of Germino Dental for several years. Each of my visits and my experience has been nothing less than professional. From the moment I walk into the reception area to the time I leave the office. I have been met with extremely talented, caring and extreamly professional staff. They treat every patient as family. I've never experienced a long wait and they go out of their way to explain what they're doing. why they're doing it and making sure that you are extremely comfortable with their processes. I would highly recommend them for your dental care. read more

Dr. Tom and his son are wonderful. The entire office is excellent. Great dentists and great people. Really top shelf dental care.

I had a great experience at Germino Dental and am no longer beyond scared to go to the dentist! I felt welcomed as soon as I got there by the sweet Receptionist at the front desk. My first visit was a consult about a tooth for a possible root canal with Greg Germino. Greg made sure to answer all my questions and made sure I was comfortable. It is so important to feel comfortable and not rushed and Greg was just wonderful. My second visit was also great and I got a large cavity filled without any pain! I am very thankful for the recommendation to go here and that I found a great dentist office. I cannot wait to go back for my teeth cleaning in a couple weeks with Stacy there! And if I have more cavities (probably will lol) I am not scared to have to go back and that is an awesome feeling! Thank you so much Germino Dental! read more

Clean facilities and friendly dentists/hygienists. The front desk and billing people are the best!

Drs. Greg and Tom are talented dentists, and quality individuals. This family owned dental office has served my family for 20-plus years.

I love, love, love this dental office. I have been their client for 10+ years. Their staff is friendly, I never wait more than 5 minutes for my appointment. They use the newest dental equipment. They now have added text and email appointment reminders, so helpful! Grace is a wonderful, gentle hygienist. Can't recommend Germino Dental enough. read more

Drs. Tom and Greg Germino are the ultimate professionals. They are highly skilled, extremely friendly, and highly accommodative. They care about every individual and they go out of their way to make sure you're comfortable and pain free. Germino Dental's staff is also great. They'll always try to squeeze you in if necessary. The hygienists are extremely professional and do excellent, pain free cleanings. I personally make the trip from Chicago out to Orland Park, just because they're better and more economical than any dentist in Chicago. They're also highly accommodative with insurance. My insurance company has always accepted work done at Germino Dental. I can't say enough great things about Germino Dental. They are the best in the business! read more

My family has been going to Tom since he opened his office in Orlad Park. We r so happy With his services that we now c both Greg and Tom. They r the best dentists with an awesome staff! So professional and nice. I have had major dental work done and they make it as painless as possible. We have and will continue to highly recommend them. His staff works daily tirelessly with insurance companies. Those of u that mentioned issues with not knowing what u would owe for any given procedure should contact your insurance company before u have any work done and they will tell u what is a reasonable cost and what u will owe. read more

Came here for a cleaning and xrays. They said they took my insurance, cleaned only one quarter of my teeth, then I got billed saying they didn't accept my insurance and charged me $700. What a scam. You think they would know if my insurance was accepted there or not right at the beginning. I would have left. Now, they're just trying to cover up their mistake and flip me the tab. read more

Friendly and accommodating. I have always felt well taken care of by Drs. Tom and Greg. Extremely helpful with tips for preventative care; Wouldn't trust my teeth with anyone else! read more

Started off wonderful. Not pleased with my 3 year olds management of care. It was recommended that my child get a tooth pulled at age 3. Spoke to surgeon and then had a few follow up questions for the dentist before such a big decision for a young child. Unfortunately after 3 calls the receptionist was straight forward and said she told him 3 times and that he refused to call me back. Expected more considering she was 3. read more

I needed dental work done on a Saturday, and Germino Dental was very accommodating. I was able to get in and out early without taking up much of my weekend. I've never had a better dental experience. I can't imagine going any place for dental work again. read more

I tried Germino Dental out because I live in the area. They were able to fit me in within the week and did an exceptional job. I have now been going to them for two years and there is never a wait to get in or in the waiting room. I have referred them to all of my family members and they agree that they are a good, honest family practice and have had nothing but positive experiences. I would recommend them to anyone in the area. read more

As a self proclaimed "tooth" person, when I woke up one morning with severe gum and jaw pain, I panicked, fearful of an impending root canal. Our family had recently signed on with Germino Dental after moving to Orland and had little experience with them other than routine cleanings. Due to our limited history with their establishment, my expectations regarding an emergency appointment waiting time was low. I could not have been more wrong! They not only saw me within a few hours, but did not change me or my insurance. Unheard of as far as I'm concerned. Turns out my condition is a probable wacky allergic reaction to Crest toothpaste. I was an honest diagnoses, simple course of treatment and sent on my way within 15 minutes. A huge thank you!! read more

This review is not about the dental work. I have been going there since 2006. i recently realized they were double billing. I have contacted them several times since June and no one has ever returned my call. Tom & Greg need to overhaul the office staff and get people who actually care about their jobs and their patients. read more

Extremely disappointed in the place my daughter went to for the past 4 years. The father was very nice to my daughter and always made her laugh and feel comfortable. Then the son got into the practice and started working there. He was very uncompassionate, un patient, and UN kind from the day he started. My daughter needed 2 teeth pulled today and was very nervous. He had no children skills to calm her down or make her feel better so he just wrote a referral for her to go somewhere else. Really? That how u handle children as a pediatric dentist? He refused to try again and he no problem with us switching dentists now. Extremely unprofessional read more

There is scant communication about rationale for recommended procedures, no communication about what your insurance will or will not cover, and no transparency about the extent of non-covered/out-of-pocket costs beforehand. Hygienists are not thorough. Profit motive! read more