My husband and both got great help there this morning. There was no wait. There were 4 customer…read moreservice reps available. Aaron was amazing helping me with my I phone and my husband on his new Android at the same time! He was a wealth of information and a great teacher.

unfortunately low customer service. Had to walk around struggling to find what I was looking for…read more eventually chased down an employee and she barely wanted to assist me. seems as if was more interested in stocking. attitude on face and in demeanor was unwelcoming. occurs every time. now just driving further to auto zone!

I had an issue with a replacement phone and Associates Luke and Blake and Asst Mgr Liz worked…read morecooperatively to Assess and the issue and come to a resolution. They put in many hours and worked out a very acceptable solution for me. I couldn't have had a better team helping me Blake would not give up until he worked out a solution for me and used all his resources to give me a great deal! Thank you.

Ok I guess I'm the only one who had a great experience with Brandon and the company as a whole. I…read morehave been a customer of Verizon for over 15 + years and I got tired of looking at the all discounts/freebies for new customers on their web site over the years. I contacted them and asked what do you have for long time loyal customers because I wanted a new phone and I was told absolutely nothing for current customers. This kind of left a bad tast in my mouth because I have been with them for so long and I was not offered 0 for my loyalty and some Joe shmo walks in and gets the goodies. I looked at US cellular and they had a promo of up to $650 for switching phone numbers to them so I went over to find out more, I know I'm not getting $650 to switch over. Brandon went over all the options/promos and I was only eligible for $250 off the galaxy S9 with a $100 gift card, well that's a total of $350 which is not bad so I bought the S9, two week new on the market which I didn't know. Well US Cellular is now my new cell company and the whole experience was easy with no activation fees and forward pricing. In the S9 box was a so called $100 retail value wired headphones by Harmon that actually sounded very good but lacked bass, I transferred music in via computer to test them into the phone. Crisp/tight with nice highs and very clear for ear buds. All Verizon had to do is look at my length of time with them and if they threw like $50 off a new phone I would have felt good and bought a new phone from them but unfortunately they could care less even when I told the of the US Cell promos, so I'm a new US cellular customer now.

Adrian and Rodney provided exceptional service with a complicated upgrade…read more They went above and beyond to get this accomplished.

Misleading people online and then playing dumb. Would not trust them with your money!read more

I've been with US Cellular since 2008 I won't go anywhere else. Good Customer Service Care both in…read moreperson and on the phone.

I needed to transfer my phone from a business account at AT&T to our family account at US Cellular…read more Vince (the manager) and Will were awesome. They worked with me numerous times to try and port the number. Once we got the number ported, they spent several hours working to get my AT&T phone unlocked (which AT&T was unable to do) and got it working! These guys are very professional, super friendly and committed to providing the best customer service. I highly recommend US Cellular on Sunset in Waukesha. Thanks guys!

I stopped at this store because my discount was ending and I needed to renew it. The store is in a…read morehuge mall with meters that you have to pay to park which seemed petty because you go to the mall to spend money and they gouge you for parking. After a half hour of the guy not figuring out how to renew it and a call to the help line he finally gave up and I left. How did I get the original discount so easily and renewing it is impossible and a big waste of time, I have no idea. I'm not particularly happy with the service while traveling the country because I don't have data service in the rustic places that I stay like RV parks and small towns but I can make calls which suc#s so I can't check emails or get on the web or Yelp to see the pictures of what's around me.

I was helped by Dan, he was awesome. He explained a couple of different promotions they had going…read moreon While taking care of the original need that I came in for and being super patient considering they were about to close.