I'm long overdue to write a review! I have taken 3 free workshops here and have really enjoyed…read morethem. The creatives/instructors are really well versed in photography, video, and GarageBand. I had a great time and felt like I enhanced my iPhone experience. I can't believe these workshops are FREE! Last year, I had some issues with my iPhone issues and scheduling a repair. They helped me resolve the problem and voila I was all set! Will definitely be going back to this location.

defective AirPods Pro (3rd generation) I received as an express replacement from Apple, and the…read morebayshore Apple store refusal to replace them despite confirming the defect in-store. The replacement AirPods have a hardware defect: they enter a continuous pairing loop that drains the case battery even when not in use. On 7/27/2026, I drove ~50 miles each way to the Apple Store at Bayshore, 5715 N Centerpark Way, Glendale, WI 53217, in heavy construction traffic. I then spent nearly 2 hours in-store while technicians ran diagnostics. During the visit, I was first told the AirPods would be replaced, then later told no replacement would be provided, even with manager approval. I was told my only options were to keep the defective product or send it to a repair depot with up to a 2‑week turnaround, leaving me without my AirPods. I was also not informed that ear tips should be removed before sending them in, risking loss of accessories. This caused significant wasted time, travel, and inconvenience. Apple confirmed the defect but failed to provide a reasonable immediate resolution.

Today I received two texts and an email reminding me about my 11 o'clock appointment. When I…read morearrived at 10:55, I was sent two more texts, one saying I was now in the queue and the other that I was first in the queue. I could see 5 staff; there may have been more elsewhere. I was given the appointment a week earlier, but also told to come back specifically on this date to see the new company phones I'd be purchasing. I was also told that the representative could see two discounts that would apply once I ordered my new phones. At 11:15 the representative approached and asked how he could help. Once I reminded him that he told me to come in, he apologized that the phones were indeed not there AND he was wrong about the discounted rate. He tried to work with a manager on this, but she was disinterested and simultaneously holding two phones, while looking at a desktop screen and a tablet. Every person there was holding two phones--it was a Saturday Night Live skit. Folks were a bit put out when I noted that the automated messages were there to assure them that I didn't waste their time, but they failed to contact me so I didn't waste mine. I also noted that I had been standing for this entire conversation because the place lacks chairs. The service representative wrote his name and number on a post-it, encouraging me to call if he could help in any way. I'm sure it was lost on everyone that this post-it in lieu of a business card looks pathetic.

Took my mother to have her phone looked at because it doesn't work. 1st person took out battery,…read moreput it back in and said "see it works". It didn't work. Then we decided to buy a new phone. Kept asking about the different phones but since my mom is pre pay and not under contract we were told..well they're all the same. No they are not! Once we picked a phone they looked at old phone and said oh we can't transfer info because this phone doesn't work. It was at this point that we left. We were only customers in store. 3 clerks behind counter and they never looked up or offered to help us. Done with thos company.

If you purchase a product Online, DO NOT use this store for a pickup... The female who answered the…read morephone has no problem solving skills and little to no patience... Both of which are essential for great customer service... I purchased a NOCO battery charger online, my card was charged, two times but I received a message telling me there was an issue with the purchase... I dialed the store to get assistance but had such a terrible experience that I called customer service to get the issue sorted out and make a complaint. After this experience I will Never Do Business with this company again. The best part of it was going on Amazon and finding the same charger for $45 less.

They not only assisted with fixing my phone so I can use it but Justin was extremely helpful and…read moreknowledgeable. I highly recommend them.

Hannah is wonderful! She processed two iPad repairs for me and was so helpful. Pricing is very…read morereasonable and the service is excellent!

Awful. Nobody at counter. Overpriced. Could not fix a simple iPhone screen. Nothing-shop…read more Rebel review:2

Awful. Lost information on what was wrong with my pc. Strung along day after day when it would be…read morefixed. Finally went in 8 days later and picked up my still broken pc.

I brought my computer in to retrieve files per their website. The clerk said he was 99% sure they…read morecouldn't restore any files, so I asked for my computer back & to refund the $60. He wasn't authorized to do so. Their customer service is refusing due to diagnosing. The computer doesn't have a battery so he wasn't able to turn it on! The computer was in their back room for less than 2 minutes! Don't go there!

I've been to quite a few shops around Milwaukee, these guys are definitely the ones that I go to by…read morefar the most. Prices are always reasonable, staff is always polite, courteous, and definitely helpful. And they have a good selection of products.Highly recommended!!

From the owner: #1 cell phone and tobacco shop in the area. Iphone repair done in 20 minutes or less. Wide variety…read moreof cell phone accessories. 1 stop shop for all vape and tobacco needs