I bought the Kali Invader 2.0 full face helmet 6 months ago and I love how lightweight, ventilated…read moreand comfortable it is. About 1 month ago, I took a hard crash on my MTB and the helmet did its job and saved me from more severe injury. The helmet took a big hit and Kali was awesome in standing behind their crash replacement policy. They made it super convenient to get it replaced. They have a customer for life here. Shout out to Mike for being awesome to deal with!

Where do I start and why isnt there more reviews…read more This brand is nothing but extraordinary. Their whole crew and team consist of passionate riders who want the best for everyone! I am so blessed to have the opportunity to represent Kali and I would be dead (literally) if I wasnt wearing their helmet. Went down pretty nasty on the street (car did illegal uturn on freeway) and I smacked him pretty hard. Kali Protectives lifetime crash replacement is Ideal as helmets should be replaced after 2-3 years (earlier if possible). If you set styrofoam in the sun for long periods of time, Material is prone to break significantly greater on smaller impacts. The LCR allows and protects the rider from this and no other brand that I know of does this. Kali Protectives technology is above when compared to competitors. Prana carbon has Been through alot and put me to a few local podiums. Catalyst saved me in a 60 (ish) mph crash on the freeway. Both helmets are budget friendly and offer amazing protection. Prana carbon and Catalyst (1.0) helmets are above and should come back to the market! Thank you Brad, Jason, and everyone on the Kali Protectives team. I cannot express my appreciation.

My husband and I visited Camping World in Morgan Hill today because we're seriously interested in…read morepurchasing an RV. Unfortunately, our experience was so disappointing that we left feeling disrespected and unwelcome. When we arrived, we explained to the receptionist that our daughter had just called and needed to be picked up from work, so we only had about 25-30 minutes to look at a few RVs and compare layouts. We were initially told it was optional to leave our ID and contact information. We politely declined, but after that, the salesperson's attitude noticeably changed. We eventually agreed to provide our names and phone number, but he already seemed frustrated that he had to assist us. Throughout the tour, my husband asked several basic questions about the differences between layouts, sizes, and RV brands. Instead of providing helpful information, the salesperson repeatedly responded with comments like, "They're all the same," and often ignored questions altogether. It became so uncomfortable that I told my husband in Spanish that I felt we should leave because the salesperson appeared irritated and unwilling to help us. The situation escalated when my husband asked one final question about the differences between two groups of RVs. The salesperson became confrontational and told us we were "wasting his time" because there were "paying customers" in the office who were actually interested in buying. That comment was extremely insulting. We came to Camping World because we are interested in purchasing an RV. No customer should be judged based on how much time they spend looking or whether they immediately disclose their purchasing plans. We asked to speak with a manager. The salesperson went to get him while loudly telling his version of the story to him first. Manager Eric Boyd (had no badges claiming he was infact the manager ) he spoke with us. I asked if we could discuss the matter privately, but instead we were taken to a table in the front office where employees, including the salesperson, could still hear our conversation, despite there appearing to be a private office available. I explained everything that had happened and expressed how disrespectfully we had been treated. I was disappointed that the manager never said that the employee's behavior was unacceptable or would be addressed. I had to tell him several times to please address the situation with this employee which was walking around us so casually like he did nothing wrong , that lack of accountability to have his employee do such thing and not apologize was just as upsetting as the salesperson's conduct. I left feeling that we had been judged before we were ever given a chance as customers. While I can't know exactly why we were treated this way, the experience left me feeling as though we may have been unfairly profiled based on appearances rather than treated like potential customers. Buying an RV is a major investment, and every customer deserves to be treated with courtesy and respect, regardless of whether they're browsing, asking questions, or ready to buy that day. Unfortunately, our family did not receive that respect, and because of this experience, we will be taking our business elsewhere.

Drove an hour with excitement to purchase a camping trailer was greeted at the front and told to…read morewait for a sales associate to walk us out and view the campers. Sale associate ROBERT came out looked at us and assumed things and rushed us out, referred to view somewhere else. He did not take the time to let us look or genuinely help us. He didn't want our business. Robert: short, bald big head. Terrible customer service!

Well I do enjoy riding my Specialized E Bike but for the $15,500 plus tax I paid, I don't think I…read moreshould have to replace the rotors after 480 miles. But that's what the shop is telling me. Now exactly 1 year after my full price retail purchase Specialized decided to drop the price 27% ($4000) down to $11,500. They will do nothing for me. Not replace my bad rotors, not even a free service. Just like that over night they completely crushed the resale market for these bikes. I just don't think I can stick with them after this. Shame on you specialized.

Paid and waiting two months to get a frame…read more Then can't get a hold of anyone and getting different stories from the store

everyone hates having to deal with a customer service call center, but they try really hard to…read moreanswer all your questions, concerns, and problems. Most people just need to understand that they can't solve everything and that they can't go against company policies. They have to deal with a lot of BS callers every day, and yet they still treat everyone with the respect and decency they deserve, which is unlike MANY other customer service call centers where the operators tend to be rude and pushy.

Although I don't ride dirt bikes, my husband is a huge fan of all the Fox products. The new gear…read morehas a lot of ventilation, so it really helps regulate the body temperature on hot days. One less thing for a rider to worry about! The Instinct boots are worth the money, and offer great support when you hit the corners. Don't want your toes to clip the inside and cause your ankle to break. With that being said, wear knee braces to protect your knees from being blown out! The helmets have new features that offer further protection. As technology advances, Fox continues to test and follow up on new high quality designs. PROTECT your brain...you only get one! Open up that wallet and buy one! I wear some of the Fox female attire. Love the colors, especially the fire red! Wish they used a wider variety of fabrics other than cotton. It is hard spending a weekend at the races in 100 degree weather and worrying if your sweat is showing through...Not that I do anyways :)

I called and ask them to install two links in my Catrike Voyager They said c'mon in…read moreI drove the short distance to Morgan Hill and they helped me take the bike to the service area they quoted me a price and said they would do it right then I was out of their shop in 35 minutes with a new chain, an adjustment, and I purchase a couple needed parts They took the bike to my Truck and actually loaded it for me These guys went the extra mile, very personable, knowledgeable and helpful thank you Alejandro you are appreciated

Excellent service and Bike Therapy has outstanding customer service, and the staff is extremely…read moreknowledgeable. They carry Specialized bikes, which are excellent, along with a great selection of quality accessories and gear. They take the time to help you find exactly what you need without any pressure. I highly recommend Bike Therapy to anyone looking for a great bike shop.

No hope. Horrible customer service. High prices. Defective equipment. Stay away from this company…read moreat all costs. They are currently "temporarily" closed. The company is in financial crisis.

This place was ok nothing to rave about. They could have been a lot friendlier. We walked in and no…read moreone ever talked to us. The store looked kinda messy. I get ideas what I need, and than go online and find it a lot cheaper!

Brought my bike in because the brakes weren't working and I couldn't figure out why. Everyone was…read morehelpful and the service was fast.

BEWARE! Way over priced. Tells me he can fix my bike but when I pick it up and it's not fixed, he…read moremakes an excuse and says "well we're not dealers of this bike" it's an excuse because he forgot to fix it. It was not the same part as the brand name but it didn't need to be. If I was rating the staff it would not get any stars. Fire Collin! He is beyond rude. The owners should know about him. The staff says he's just not a people person. This shop won't be here for long. Update - the response sounds good but it has nothing to do with the issue. RUDE EMPLOYEE , OVER PRICED, NOT FIXED WHEN YOU SAID IT COULD BE. Now I have to find a reliable repair center to repair what they did not.