I'm used to parking at the airport or getting a lift when flying out of town. However, I had a…read morerecent trip where my wife, toddler, and cat were going to be out of town for a length of time, so instead of gambling on a rideshare showing up on time, I booked my first car service with Comfort Drive. Suffice to say, I was extremely pleased with the experience. When leaving Jacksonville, the driver showed up 10 minutes early in a Chevy Suburban and secured my son's car seat while we were gathering our bags. Our trip to the airport was very smooth, and of course, we were dropped off right at the gate, which is very important when you have two large bags, two backpacks, a car seat, a stroller, and a cat carrier. For our trip home from the airport, our driver was early and waiting for us by the time we arrived for our luggage. Even better, there were two cold bottles of water waiting for us in the Suburban, which was wonderful on a 90+ degree day. She drove us home without incident. Both of our drivers were friendly and professional, and the price for an SUV was a better value than any of the other car services I could find. I highly recommend Comfort Drive when you need a lift to or from the airport.

Great limo service. Was waiting for us when we got at the airport and the ride was very comfy.read more

We used them for drop off and pick up service. Terry was great and showed up on time. They track…read moreyour flight as well. We had Victoria on the way back. She waited in the cell phone lot and arrived promptly when called to door 3. Both helped load and unload. We ordered a minivan and that worked excellent, plenty of storage in the back. Brought a car seat with us for our daughter. They tracked our flight and kept us up to date on drivers and phone numbers to contact. I had two flight cancellations and multiple delays and they stayed with us.

Everything went so well! Terry(the owner) and Dori who is the manager are extremely efficient,…read moreprofessional, and reliable!!! You will not be disappointed as they are there when you need them from airport to your front door and back! Thank you , Terry, and Dori for caring!!!

Driver overslept. Had to drive myself to airport…read more Car then was out of position. Owner was suppose to call me. Never did.

Robin was very prompt addressing some concerns that I had and they were able to do an early morning…read morepick up for arrival and departure to the Jacksonville airport.

Michael is professional & personal. His car is nice & clean. Plenty big for lots of passengers,…read moreluggage and golf clubs too. Just let him know what size transport you need. Quality customer service. Top Flight is top notch!

Great service, highly recommended. Easy to schedule a ride, communication was timely and…read moreresponsive, very clean big vehicle, safe driving and good conversation to the airport. Michael understands what his clients need.

A great service. Wayne and his team are very professional courtesy and they are there when you need…read morethem. My son and sister in-law used AirPort Express recently and loved their ride. Yep a 5/5 definitely someone we highly recommend.

Don't buy into the friendly exterior. Wayne seemed truly great until I told him, with my thanks for…read morehis efforts, that I was going to book a less-expensive option. Wow, did he flip! He started spouting all kinds of nasty nonsense to scare me away from other options--including that I'd probably miss my flight... and even that I might get sexually assaulted in the car!!!--and then he hung up on me. It is absolutely unacceptable to prey on someone's vulnerability as a way to scare them into using a service. And the fact that he seemed exceptionally courteous but only until he lost a sale, is truly disgusting. Don't trust his facade. He's awful.

Mike provided stellar service and went above and beyond! We had an issue with where to store the…read morecarseat my toddler used on our ride TO the airport and he agreed to keep it with him until our return. Sure enough, it was there as agreed on our ride back FROM JAX airport. We will use Mike's services moving forward everytime we travel with our toddler.

Michael performed as true professional by providing curbside service, a clean and reliable vehicle,…read moreand friendly conversation.

We have had to travel to Jacksonville once a month every month over the past year for my husband to…read morebe seen a the Mayo Clinic and everytime we use the Super Shuttle. They have Always been on time, most of the time they are early which has made our lives so unstressed. We have had the best and most friendly drivers. We could not be any more pleased. Thank you for taking care of us during one of the hardest times of our lives. I give them five stars in every category.

Nice little scam this guy has going for him... this is what went down when he dropped us off at…read morethe airport. Driver: "we don't take credit cards" Me: "the lady at the port said you did and so does that big sign on the inside of the door right there..." Driver: "oh... well the card reader is broken, go to an ATM and get me cash" Me: "nope, that's not what we signed up for. Go figure it out" Driver: "oh, the card reader works now (miraculously after not even having to mess with it), how much you wanna tip me?" What a friggin joke... can't trust anyone these days... here's his plate (HMD C45). It was at 9:45am today if you want to look back (company who's reading this) and look into how much money he's skimming off the top from you.

I had family coming to Jacksonville for a funeral and they requested recommendations for a car…read moreservice from the airport. It's always a worry to recommend someone that you haven't used yourself but BKCK came through for me! My relatives were really happy with the service being where they said they'd be and when they said they'd be there. They also complimented the driver's professionalism. What a relief for me, and now I have a go-to service in Jacksonville. Highly recommended!

Absolutely love this transportation company. I moved to JAX after using many companies in Los…read moreAngeles for the company I worked for and I had a hard time finding someone good here until I stumbled across Bill and his company. He is always very responsible, flexible and reasonable! I don't use anyone else but BKCK now and I've never had a problem with him or any of his drivers. It's just nice for me to know that I can always count on him whenever I need transportation for myself or any of the people I work for!!

A big thank you to our shuttle driver John for being so kind and courteous! He was friendly,…read moreprofessional, and made both of my rides to and from the hotel in Jacksonville FL enjoyable. It's always nice to meet people who genuinely care about providing great service. I really appreciated his help and positive attitude. Highly recommend!

I used Parker Prime for transportation to get to the hotel from the airport and back. The driver…read morewas very friendly, gave recommendations for places to eat and things to do in the area. His driving was great and I felt safe while in their care. Highly recommended.