I needed to purchase a phone for my husband and Simran helped me to find the best option. She was…read morepatient and careful in all legal contracts and I highly recommend her and the location.

2 days after purchase a new z flip 7 The screen dies and…read morethey tell me go to Samsung we can't help you Complete joke of customer service and accountability.... you sold it to me you should have to do the leg work not me Phone is untouched condition Very clearly a manufacturer defect But it took u seconds to determine it was so called physical damage Almost like you guys have done this routine before ... just hide behind Samsungs crap warranty Again very very clearly a manufacturer defect not a mark on the phone other than were the screen failed in the middle You would clearly have to bend the phone the opposite way it opens to damage the screen the way it is... and that would be apperant on the phone frame At least be honest with your customers and give them a heads up that with this kind of phone you might as well bend over and kiss your butt because their is no warranty on the screen after you walk out the door We got your money already...next Complete joke

Went to replace my phone screen protector and it only took a couple of quick minutes. A quick…read morecleaning after removing the old one and then a nice clean job. Excellent work. Shout out to Vinh Va for superb customer service! 10/10

I had a very good experience with case Mogul at chinook center.Zuri was very nice to me help me…read morereset an old iPhone for my niece. If you have any issues with phones and tablets go there. Thank you Zuri

Terrible experience at The Source in Cross Iron Mills (Calgary, Alberta) today - Tuesday, November…read more24, 2020. The staff did not honour the deal that was posted on the website. When I asked to speak with the manager, the staff claimed to have spoken with the manager over the phone but the call was made in the back room so I don't even know if the call actually took place. When I asked again to speak directly with the manager the staff would not make the phone call and would not give me the manager's phone number. I do not understand why I was not permitted to speak to the manager myself to sort things out - as a consumer, I believe that items should be sold as advertised, not decided on the whim of the front-end staff. What a poorly run store with very arrogant and rude staff. I absolutely do not recommend shopping at this store.

TL,DR; no accountability, rude service, made customer go do all the dirty work, openly argued/…read moreignored me in front of other customers; turns out this is the store manager. Never going to the source again, especially this store. I am outraged with the single worst customer experience ever. I had to deal with the store manager on multiple occasions over the return of my faulty iPhone 7 that I had for 2 days with an over heating battery. My battery was dead when I arrived so when I was asked to present my phone for inspection they plugged it in to check if they could replicate the problem. So I'm standing here for 10 minutes wondering what's going on at this stage and I figure I would ask, "what are we doing here?" To which receive flat, "we're testing your phone." Uncertain about what this meant I probed on, "what are you testing?" The man looks up annoyed and say, "to see if your battery broken." So I'm taken a back and buddy turns right back to his screen without further explanation. He finally picks up my phone a few minutes later and remarks to coworker that yes, the phone is overheating. So I take the opportunity to ask, about returning the phone because I want the iPhone 7 plus. This clerk informs me that I can not because I have used my phone for 90 minutes where as to return the phone I must have used it for less than 30. I voice that I think this is ridiculous because a) I'm looking to upgrade, b) he's giving me brand new phone anyway and c) I have had the phone for all of 48 hrs. He insisted that I could not return the phone citing the usage policy. When I complained and asked to escalate the issue he proceeded to hand me the store phone to take it up with Bell (my service provider.) I'm annoyed at this point so I complain that I bought the phone from the source and that they should have to take the phone back. Buddy repeat himself and says I need to take up with Bell. Now I'm annoyed with his customer service, so I ask, "so how are you helping me here?", he tells me that he's replacing the phone for me to which I complain that doesn't help me if I'm looking to upgrade, it just means I'm stuck with a brand new phone instead of a broken one with no usage minutes that somebody is going to have to take back so that I can get my upgrade. Guy dismisses my complaint citing the over usage and says take up with Bell. I'm completely frustrated at this point by the service, policy and attitude of this guy. So I demand for my broken phone and figure that if Bell is the one that will be taking my phone back, I'll deal with them. Continued in Part 2

I contacted this vendor to help to turn a video into transcription. Geoff was concerned that the…read moreoutcome may not be the quality expected. Well...he was wrong. Transcription was time stamped coinciding with the video and excellent quality. Met Drew next day to make payment and he was also pleasant and professional. Would definitely contact this vendor in the future. B

I went there for a broken inside screen for my Flip 6. It was a Sunday, and was told it should be…read morein by ruesday, most likely wednesday, so i paid half as was asked. Rhe next Saturday i called, and they said the wrong screen came in....im guessing they ordered the wrong screen, bu either way a call to update me would have been nice....so another week went by, and two to three days turned into two weeks, at which point i called them again, the following Saturday, and "ya that came in on Friday"....again no courtesy call. So i dripped my phone off, and was told it would be about an hour and a half maybe two hours, and theyd call me when it was done....three hours later, they were going to be closed soon, so i went back, and sure enough, it was done, and once again, no freakin courtesy call. These people do not give a crap about you, it is obvious. Two weeks later i was back due to the screen cover cracking right across the middle....ive had these things changed before elsewhere and it lasted the better part of two years....after that, it lasted another week and i just took it off, but thats the least of my concerns. Ever since they changed the screen, no one can hear me on speaker phone, and most times cant even hear me when not on speaker phone, on top of that, a few times a day, ill open the pho e, and the screen wont turn on, and sounds like im opening 100 year old book. These guys clearly dont take pride in what they do, they obviously dont care about customers, and it seems that they use very cheap products.....to say the absolute very least, im would not recommend them if you want anything done in reasonable time or quality, and dont expect a courtesy call for any thing at all. Just disappointing.

Visited from SD California and I was so amazed by this place! So many unique finds in one place! I…read morestopped by just to check it out, but ended up buying so many items! I honestly got the best souvenirs from this place compared to a typical souvenir shop. Kendall was awesome and very friendly. I wish this place was closer to me so I could stop by more often. Definitely will be back when I'm back in Canada!

I was in the area having lunch when I came across Junk in the Trunk, thrift store in Ogden. I…read morealways love walking into thrift stores and seeing what people have discarded, only to be rediscovered by someone else. As soon as you walk in you realize this isn't your average thrift store. The store is well laid out, organized and has that fantastic smell of used gear (but in a good way); it all brings back good memories of the past. They have a good assortment of records (yes vinyl is making a comeback). And they are dirt cheap; mostly costing less than a buck! I picked up two records and it cost me a toonie. How great is that!! The store shelves are organized in a great way, great friendly and inviting owners, wonderful jazz music was playing in the background, housewares, books, clothing, toys, electronics and even furniture were available to snap up. Be careful, walk into Junk in the Trunk and you'll be walking into a time-warp that you may not want to leave.