Stopped by this Apple Store to ask for help with switching from full payment to payment plan for a…read morepurchase I have. The short interaction I had with a bigger tall curly hair brown hair lady with glasses was extremely unpleasant and rude. The interaction didn't have to be so unpleasant even if she was not able to complete the request. Part of the reason why people use apple products is for the service. The last 2 Apple stores had become difficult to get help or even buy iPhone quickly even with all the employees standing around. 2 stars is for my bf who also needed help and got decent help.

Today Nicolas and his trainee Drishti fixed my earpods. They were both very helpful and patient…read more The wait time was short and when I asked about my EarPods they were both very informed. Great service!!!

great service & great pricing, quick repairs - you'll be done within an hour or two to get your…read moredevices fixed, open & close at a reasonable time for working mommas like me

These guys are great. They have fixed a number of devices for me including Apple Watch, I pad and…read morecell phone.Each job was done promptly for a fair price. The quality of the work always excellent.

Have been a T-Mobile customer for a longggg time.. have always stopped by the Menlo Park T-Mobile…read morecenter . There is also one T-Mobile showroom opposite to the mall. They always help with the latest and greatest , and upgrades . Only issue I have with most of the T-Mobile showrooms are - if we upgrade a phone and if the chip is different (say from micro to mini ) , they charge to on the new sim ! Crazy . Being a customer for 8 plus years , they need to look at upgrading this for no cost . Anyways , apart from this , the service is good and I like T-Mobile overall.

Great staff here! The manager was very patient with me and helped me sort out my bill. Good…read moreservice

Great repair service . I got my iphone fixed there on the…read morespot . Great service A+++++++++

Have been here twice to get cell phones for my parents. The only reason why we came here a second…read moretime was because our rebates were rejected and we wanted our money. They are very cunning individuals that work here who will modify cell phone contract social security numbers, repackage cell phones in such a manner to have you qualify for rebates, etc. I would not recommend this place at all. If you need a cell phone, just get one online from Amazon or directly from the carrier to avoid issues.

Excellent Service, they fixed my PS5 HDMI port same day. They have Wise Certified technician who do…read morequality work. Also phone repairs with OEM Apple and Samsung parts option is available too. Best in town.

From the owner: At CPR Cell Phone Repair East Brunswick, we specialize in fast, professional repairs for a wide…read morerange of devices, including iPhones, iPads, Samsung smartphones, and gaming consoles like Xbox and PlayStation. Our certified technicians are experts in screen repairs, battery replacements, water damage recovery, and even complex motherboard repairs. We also repair tablets, laptops, and computers, using high-quality parts to ensure reliability and performance. In addition to repairs, we offer a variety of mobile accessories, including protective cases, chargers, and screen protectors, as well as certified pre-owned devices that are fully tested and ready to use. With a 90-day warranty on all repairs and over 450 locations nationwide, CPR East Brunswick is your trusted source for reliable, affordable tech repairs. Proudly serving East Brunswick and the surrounding areas, we are dedicated to excellent customer service and quality results. Visit us today or call to learn more about our services, pricing, and availability!

The two young men that work there are wonderful so much patience they were very helpful however I…read moreneeded to go back the day after xmas with a question about the texting on my new phone unfortunately they were both off and the manager was there a few people gathered in the store I'm assuming he was getting flustered and kinda brushed me off and my question was not answered I had to Google it all for my answers I was not happy and I was considering going to Verizon! Thank God fir the 2 young men if I had this manager in the beginning I would of never purchased from there Hopefully I don't need to go back but if I do hopefully those 2 young men are there I have 25 years in retail so I know what I'm taking about I'm rating a 3 only because of the Manager he needs to take a refresher course in customer service!

This AT&T store is located across from the space formerly occupied by Biggby Coffee in Metuchen. It…read morehas wraparound windows facing Middlesex Avenue, but the entrance is on the side. The store is typically staffed by only one person (usually Rosa or Mina), which is reasonable given how little traffic it gets. I came for a SIM card and was in and out in 5 minutes. If staff is already with another customer, you'll either have to wait, come back later, or go home and google the solution yourself (recommended). For the amount of square feet this location has, I was expecting more stuff but there is a lot of empty space inside. There are no community tables, and this location has far fewer merchandising displays than other AT&T stores I've visited. The far wall has accessories and displays for Samsung and Google devices. The area to the left of the entrance is partially blocked off with a makeshfit wall of iPhone displays, making me wonder if this space was designed as an office or something else before AT&T moved in.

In my recent dealings with Optimum, I had two very different experiences with customer service on…read morethe phone and with the representative in the Edison, NJ store. 1) PHONE CUSTOMER SERVICE EXPERIENCE - 1/5 stars. This was a very bizarre and unsettling sequence of events. I called to change my Internet and TV to a different package. I was quoted $140 for this specific package, but informed that the price could not be changed until I visited the store and returned my cable boxes to exchange for a streaming box. Seemed simple enough. When I got to the store, I was informed that I also needed to bring my internet router for exchange, because the current one was not compatible with the new package. I drove all the way home, secured my router, and brought it back to the store for exchange. When I called customer service at the store for them to change to the $140 package, I was informed that that was the correct price, but the change would only be made after I installed the devices at home and called them back. I followed these instructions. The streaming device installation went smoothly, but the router I was given was an incorrect router. After hours on the phone with IT and customer service, I was told I would have to go back to the store and get a different router. This was the third time I was heading back to the store in the same day. I went back, got the correct router, and brought it home for installation. After everything seemed perfectly installed, I called customer service to change the price to the previously quoted $140 package. This is when things started to get beyond frustrating. I was told that there was no such package and that there were no notes on my account depicting these discussions. How could this be possible? I had just been in the store with a representative, who heard the $140 quote and quoted me the same in person. Now, after following all of the instructions, visiting the store multiple times, spending hours on the phone, I was being told that this deal no longer existed? I decided to take a break and call Optimum the next day because it was too stressful. The next day, upon calling I continued getting told that the deal did not exist. Very frustrating and unprofessional experience. Felt completely like a bait and switch situation- "do this and you'll get this price" but then you do what is asked, and Optimum doesn't follow through. Horrible!!! 2) IN STORE EXPERIENCE - 5/5 stars. Andres P. at the Edison, NJ store was incredibly welcoming, helpful, and attentive from the start. He calmly guided me through the steps, and when things started to go awry, he told me he could assist speaking to customer service and would have my back. He had plenty of notes documented on my account and confirmed everything I had shared to customer service. Andres really knows how to deal with clients. He is thorough and makes you feel like he really cares. I am 100% sure that if it wasn't for his help, the deal would not have been pushed through. He verified everything and stood by my side on the phone when explaining the situation to customer service. Thank you so much to Andres P. for his dedication!!!

Got here to exchange my old non-compatible extenders with new ones. The rep at the store seemed…read moresharp and focused just about work and not care for any pleasantries. She just answered to my questions and was not really willing to share any additional info. What was awkward being around in the store during this transaction was the silly argument she and another store associate who complained about not being able to go for lunch and how he was starving as he couldn't leave for lunch until she did. They just couldn't stop the mud-slinging at each other until a customer left. Wish I had gone at a different time and not been a spectator of their nice lunch debate.

They have installed and supported our office system for several years now. Tech support is reliable…read moreand readily available. They have resolved our soft and hardware issues very timely and efficiently. Thus we are able to operate smoothly knowing that their help is a call away if needed. I support their business.

I discovered this shop off a basic google search for the area I was in at the time. I initially…read morespoke to one of the tech reps, a gentlemen by the name of Kyle. The exchange was very professional. No arrogance or condescension, just clear comms on what my issue was and what they could do to resolve it. I vetted some other shops in the area as well. Linx 8 pricing was very reasonable in comparison. I believe a big part of that was the free diagnostic on my computer. In many other tech shops, a diagnostic, by itself, will run you upwards of $40 to $50. So that was already key indicators in terms of value add. Also, the work they do on your computer is automatically covered under warranty, so that was reassuring as well. Full disclosure: at the time of writing this, I'm still having them trouble shoot an issue on a computer they worked on for me, but it's very minor. However, the original work they did for me was solid, and the customer service was top notch (very consumer-centric), which, in my experience, is key in these sorts of things. So, for all the reasons mentioned above, I'd definitely recommend giving them a go if you're having any computer issues. The owner, Ali, is also very understanding, and threw some stuff in free of charge to get the job done. If you go here, you'll likely get more value than you paid for.