This place is great. My cloths come out the cleanest and smell great I've had in years. Place is…read morevery clean, well maintained and friendly staff.

Washers are very expensive, as your in laundromat you'll notice (cameras inside facilities) green…read morelights come on as they monitor you inside, once is normalcy however when your just standing watching News on their tv's is kinda unusual. Seemed a lady being aggressively jammed up right outside door by a man, upon myself walking outside wanting to ask if she was ok she dropped her head as man continued. Not a good feeling about the situation at all. That was my first and last time using their facilities. Just as they watched a paying customer inside I know whom ever was activating camera could see what was going on through glass windows right outside their door ( a good 10 minutes) however as I sat in my car with that man's truck parked at an angle behind my vehicle (30) I saw no officer drive by to see if woman was ok.

No attendant - the entire time I was there today (Sunday, which I'd imagine is a popular day for…read morelaundry), there was a sign where the attendant should be saying they were on a 30 minute break -- for over an hour and a half. Many machines broken, no instructions for how to change temp of washing machines, unclear how much the charge was if using debit card, full of broken machines. There must be a better place.

it had been quite awhile since i had come here and was pleased with the improvements in the entire…read moreexperience. patrick was such a help, he went above and beyond to ensure that my service was complete. the place was so much cleaner, and less stressful in general. i was so pleased i had to make sure to review this since i know that this place has gotten a bad rap in the past. thanks so much for your kindness and care! much valued and appreciated.

I've been coming to this location for about a year. The laundromat is always clean and there are…read morealways plenty of machines. I like using the app and that you get a discount for using it. So nice to not have to mess around with coins. It would be nice if the QR code was a little larger to start the machine, it's small and hard to scan sometimes.

I needed a place to wash a king and a queen size comforters. After Google, I decided to check out…read moreTumble Fresh Coin Laundry. The place had OK amount of traffic on a Friday summer afternoon. There was probably under a dozen people doing laundry; some waited while others drop off and left. There was a wash and dryer for every load size. Washer range from $3.75, $4.75, $6.00, $9.50, $12.00, and $20. Dryer cost from $2.75-6.00. There is an app, but even a tech savvy millennial like me couldn't get it to work so I ended up using my credit card instead. There was one employee who maintain the area. The atmosphere was quiet, which was nice. AMENITIES: There were vending machines available for snacks and sodas. There are about 7 laundry cart and folding stations. Lots of benches and seating area. They have soap vending machine available, change machine, and ATM. Restroom is also available. They have outlets with USB plug-in throughout seating area. They also have an outdoor vacuum to clean your car while you wait. Decent amount of parking. Wash took about 26 minutes for a $12.00 machine and dryer took about 31 minutes for a $4.00 machine. 4/5 stars because there was mold-like when I retrieved my wash. I checked the others, it didn't look dirty. It may look that way because it was wet. Overall, I would come back for large wash. I spent $32 for my two comforters and waited slightly over an hour for it to be done.

Wow! Needed a coin laundry while in Bloomington on business for a few weeks. I've never been to a…read morecleaner, better-maintained facility. Their wifi is free, there are magazines and cable television, and even a child's play area. Everything was clean and super fast! We came with work laptops expecting to stay a while and were done much sooner than expected. The washing machines we chose accepted credit cards and took under 30 minutes for a full cycle. Next stop: dryers - also much faster than expected, under 35 minutes to finish. These machines also accepted credit cards. Plenty of clean folding tables at a decent height. The only thing we needed change for was the soap dispenser, which had a few decent choices. While we were there we only noticed one machine out-of-order, and there were plenty more to utilize, even on a busy Sunday morning trip.

The attendant is always helpful and walks around chatting up the guests. The washers and dryers are…read morereasonably priced. The place is clean and well-attended.

Awesome coin laundry! Yesterday, I needed to go to a coin laundry since the one at my condo was…read moredown. I looked on Yelp on where I could go that would take credit cards, since I don't log around cash and even if I did, the cost of a load of laundry these days costs $3.00 or more which would mean a lot of quarters! The laundromat at my condo thankfully switched to the use of credit card a year ago, and I can't imagine going back to coins. New Hope Coin Laundry uses digital payments with Laundroworks and DexterPay. Just load the app or use a laundry card. Very easy! Awesome. Thank you, New Hope Coin Laundry!

The machines themselves are clean from what I saw, the place was messy, newspapers and leftover…read morefood left by the customers. Sad to see how people treat places provided to them for their basic needs. There was a man digging out of the trash in front for food to eat, I found that unsettling and sad. I wouldn't blame the company as I arrived at 10pm on a Friday night, but it is worth noting my experience.

Love love love this super clean laundromat! I always come…read morehere when I have blankets and comforters that cannot fit in my own washer/dryer. They have a ton of machines of all sizes and they make it so easy to use either cash or a plastic card. They also have a couple vending machines for laundry supplies and snacks. Lots of chairs, laundry carts and lots of tv screens! Def recommend!

Terrible customer service. I paid for a wash hit the start button put the machine locked the washer…read moredoor and said there was an error. I called the customer service line, and they said it may be a whole business day later that I even get a call. My clothes that I need this afternoon are unavailable. No instant refund, and no one urgently coming to give me back my property. Completely unacceptable. if your equipment or services impact peoples time, money, or property, you need to be able to addressed an amend any problems immediately, not when it's convenient for the company.

Awesome!! Very clean compared to other laundromats I've been to. One of the machines wasn't working…read moreproperly, it kept shutting off while drying, and the guy manning the store came over to trouble shoot with no luck so he gave us a different machine to use at no cost. Other patrons keep to themselves, children are looked after and not running around, good area with food places super close too!

terrible customer service . took my money but did not start . I asked and told the old lady several…read moretimes that it took my money but it did not start. she told me the bank took it but they didn't blah nonsense . all I wanted was for them to at least start it since the money was taken out of my account. they did not want to do that. lady told me "sometimes you gotta press it twice" press it twice ? when the instructions say press the button once for it to start. 0/10 experience for my first time ever going to a laundromat .

BAD! :( I haven't been here in a while and it has taken a…read morenose dive. Most of the washers are broken. The two I could use, same size... one didn't give me the extra rinse I paid for and fished 13 minutes sooner than the other one that did do the extra rinse. One dryer gave me 5 minutes and the other gave me 8 minutes. When I brought it to the attention of the attendant, was told, that's just what they do. Additionally, all three dryers had different temperatures so I had to wait for the hottest one for three different loads. The place is no longer clean. The floor and machines are actually dirty, not dusty, but grime and who knows what else on the floors and the machines. Does anyone know if it's under new management...? This place used to be REALLY good... but not currently :(

I frequent this location for hemming and am a big fan. I get stuff in before Tuesday and pick it up…read moreFriday and the alternations are always top notch. $10 for a pant hem is a great value, especially in the cities. Alterations are sent out, so I always make sure to pin myself and send it pinned so they know the length I need. Laundromat itself is always calm whenever I've stopped by and staff is helpful and responsive.