I've had my Rack on my truck for about 6 to 8 months ago. Best rack I've ever had. High quality and…read moreserves its purpose, I even bought one for my dad's truck. This rack makes all the other contractors wide eye and ask where I got mine. I worked with Victor he was very helpful and responsive. I would recommend US rack to anybody and everybody I know looking for a better than average quality rack for their truck.

In addition to the rack I purchased to carry my kayak, when one of the parts didn't fit, Victor…read morequickly shipped out the correct replacement parts. I really appreciate this superior customer service.

Just purchased a bed for my 2003 Ford F-250. Contrary to other negative reviews I received top…read morenotch service from Troy. Friendly, knowledgeable and he went up and beyond the call of duty. I will definitely be back. Thank you Troy,

Wouldn't even recommend this place to get spare bolts!! Bought an engine from them, first one,…read morepulled the drain plug and it was full of metal, got it warrantied no problem. Got another one same issue metal in drain plug and water pump was STUCK on there, leaked oil when installed and coolant, don't waste your money he'll give you "store credit" no refund. I'm Gonna go ahead and just keep the motor on the side for parts and go somewhere else to buy the motor. The B.A.R. And B.B.B WILL be hearing about this from all my employees and partnering shops, let's see how long this place last. Remember there's a reason for the 2 stars this business has.

Wow what amazing customer service I was helped by the wonderful young man named Dylan He really…read morehelped me out with my concerns. Even though they don't provide that kind of service here would definitely come back to him

Sergio, is one of the managers here, and he helped me out. He knew exactly what to do when I came…read morein with my old battery to get a refund on the core charge. I'm very surprised by his professional attitude, customer service and great work ethic. It's refreshing to have a nice experience. I hope y'all are taking care of him over there cause he's an invaluable member of y'all's team!

Great service from Ray. Came in for battery/he promptly helped and even installed it. Well…read moreappreciated.

I want to take the time to give Jeremy a big THANK YOU! Not only did he answer all my questions but…read moreinstalled my new battery and my windshield wipers instantly. His customer service and friendliness was much appreciated on this hectic morning of mine. Thank you Jeremy!

I really hate giving one star reviews, but literally three times that I've been at this location…read more They're giving me the wrong part or told me that I was fine to come by and pick up a part because it was being saved. And when I got there They had no history of me, even calling. This last occurrence , I called early in the morning, gave a Vin number gave a perfect description of my truck. I was told that the part was in stock. I was told over the phone that the part would be put on hold for me. Gave my cell phone number when I got there later on that evening again they had no history of me calling no apart was on order or in stock. Had to to repeat myself a number of times to the guy at the counter. Not sure if he's hard of hearing or just doesn't pay attention. Long story short. Finally got my part. Took it home and it didn't match the original OEM. So now I'm having to go back to the store and get a refund. And now calling the dealer and spend a few hundred dollars more going through them. And unfortunately they don't have it, so having to get it through their manufacture, which is gonna be another week. What upsets me The most is that my truck. Has Been out of commission for two weeks.now just Sitting . Just waiting to be fixed. All this could've been preventative. The part they sold me the first time. at O'Reillys actually fit.

I came in just to recycle used oil and ended up waiting almost 35 minutes to be helped, even though…read morethere were two employees behind the counter. One employee eventually acknowledged me and said it wouldn't be a problem, just asked for a couple minutes to finish with another customer. I said no problem at all. About 30 minutes later, once he was finally done, instead of coming back to help me, he went to the opposite register and started chatting and laughing with another employee and a customer. I stood there waiting until I finally had to walk over and ask if he was going to help me. His response was, "Oh yeah, I totally forgot about you." That is extremely unprofessional to who ever has the slick back hair.! Especially for such a simple service. I understand being busy, but completely forgetting a customer and socializing instead is not acceptable. Very disappointing experience!!

I have bought several parts from Woopy's over the years. These parts have been quality parts as far…read moreas I'm concerned, and I'm about to buy from there again. My only issue is I wish there was a Woppy's in Riverside CA, around the Arlington & Magnolia area.

Great prices, quick to order when not in stock.. like 3 hours ? Or less ... and super nice !! Full…read morecoverage of domestic and imports. They get a lot of original European parts as well, I have a Mercedes so I know from personal experience. Thank you for the service and savings!!!

I have since spoken to JC, the general manager. He did send a prepaid return label. He did not, at…read moreleast yet, say that I will get a full refund. He did say he us an expert and that I have an odd frame. He sent me pictures of two frames from a restoration website. The picture that he said shows a "normal" frame has none of the components shown in POLs website diagrams... and this is a3/4 ton in the picture with dual rear wheels!! Expert!! He also said he didn't think my yelp review was fair. I did say I will update once he follows through. Update.... I have been in contact with Jim Genty at performance on line. He finally agreed that their listing is incorrect and they are fixing it. I got a full refund including shipping and an apology. The original customer service was very bad but Jim came through and fixed things.

DO NOT ORDER FROM THIS COMPANY, PLEASE READ BEFORE ORDERING ANYTHING, THEY TAKE YOUR MONEY AND KEEP…read moreIT AND WILL NOT SEND THE ITEM NOR REFUND, Whatever you do, do not order your parts from here go anywhere other than this terrible company, they take your money and run and will not send the parts nor the refund !!!! I ordered parts 5 months ago for nearly $2000 then after 30 days I'm told they don't have the parts I have been waiting 4 months for a refund and keep being told I will receive and still have not had a refund after at least 5 -7 calls .... Multiple emails, They keep promising to refund and do not, when you ask to talk to someone your told sorry there is no one here other than someone telling you they promise to refund and don't ..... GO ANYWHERE ELSE TO BUY YOUR PARTS THAN HERE AS IT LITERALLY HAS NO CUSTOMER SERVICE!!!! 5 months and still no parts and no refund !!!!

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back