Thomas the manager is a dishonest person avoid coming here i came to return a front suspension…read moreupper lower control etc i didnt wnd up using i knew it was a 30% restocking fee as it states in the contract. But this thomas days its a final sale because in the contract says all body parts is he been serious since when is the suspension consider a body part this guy is a joke will never be coming back avoid this place i should have listened to the reviews even his guy in the front desk said its a 30% restocking fee just wait for my boss to give the refund what a thief Thomas

love everyone here! the staff is hardworking, friendly, and honest. They got a huge range of…read moreinventory and I will be coming back many more times

I came in to test the battery & get two parts. Yesenia ( the manager) assisted me. She was very…read morehelpful & gave me some recommendations. THANK YOU Yesenia!!!

They have what you are looking for most likely. Staff was helpful but be aware it might be busy…read more Pack some patience.

I've had my Rack on my truck for about 6 to 8 months ago. Best rack I've ever had. High quality and…read moreserves its purpose, I even bought one for my dad's truck. This rack makes all the other contractors wide eye and ask where I got mine. I worked with Victor he was very helpful and responsive. I would recommend US rack to anybody and everybody I know looking for a better than average quality rack for their truck.

In addition to the rack I purchased to carry my kayak, when one of the parts didn't fit, Victor…read morequickly shipped out the correct replacement parts. I really appreciate this superior customer service.

I want to take the time to give Jeremy a big THANK YOU! Not only did he answer all my questions but…read moreinstalled my new battery and my windshield wipers instantly. His customer service and friendliness was much appreciated on this hectic morning of mine. Thank you Jeremy!

I came in today to replace the low beam bulbs on my car. Anthony S. greeted me as soon as I entered…read morethe store & asked if I needed help. Anthony is so helpful & professional. Anthony provided excellent customer service. THANK YOU ANTHONY !! You are appreciated.

Wouldn't even recommend this place to get spare bolts!! Bought an engine from them, first one,…read morepulled the drain plug and it was full of metal, got it warrantied no problem. Got another one same issue metal in drain plug and water pump was STUCK on there, leaked oil when installed and coolant, don't waste your money he'll give you "store credit" no refund. I'm Gonna go ahead and just keep the motor on the side for parts and go somewhere else to buy the motor. The B.A.R. And B.B.B WILL be hearing about this from all my employees and partnering shops, let's see how long this place last. Remember there's a reason for the 2 stars this business has.

Amazing service . Had all the parts I needed for my Excursion and the employees are great. I will…read morekeep coming back for parts and recommend to everyone needed parts for their truck. Armando was quick to remove the part needed.

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back

Came in to get warranty on a fuel pump that I purchased earlier this year. The counterman Tim was…read morevery helpful in making sure that he could order another pump for me. He actually was able to get it the same day which was great. The staff here at this location is very helpful and knowledgeable.

I am now a forever customer after my first experience with the company yesterday. I had been…read morethrough hell being sold the wrong parts i needed to repair my truck, from Auto Zone. 3 times and I had to return them. I called Napa and spoke with Richard and he was so helpful. He had the correct part. I went to pick it up and Richard had it by the register with my name on it. What a nice gentleman he was. He was so polite and knew exactly what I needed. My truck is now back up and running great! I will tell everyone to go to Napa for what they need. EXCELLENT PROFESSIONAL SERVICE. Thank you so much Richard.

Wow what amazing customer service I was helped by the wonderful young man named Dylan He really…read morehelped me out with my concerns. Even though they don't provide that kind of service here would definitely come back to him

Sergio, is one of the managers here, and he helped me out. He knew exactly what to do when I came…read morein with my old battery to get a refund on the core charge. I'm very surprised by his professional attitude, customer service and great work ethic. It's refreshing to have a nice experience. I hope y'all are taking care of him over there cause he's an invaluable member of y'all's team!

Anthony was incredibly helpful and precise! Helped us determine our battery level upon arrival…read more Then showed us the different options and what he would recommend. Quickly changed the battery and car is so much better! Thanks Anthony!

Do not do business with this store. The manager was incredibly rude and disrespectful. I will be…read morefiling a formal complaint with the Better Business Bureau and AutoZone Executive Relations. I attempted to return an item that didn't work out, and instead of handling the situation professionally, the staff accused me of lying and refused the return. This kind of treatment is unacceptable and has cost them a customer for life. I spoke with a representative named Johann, and when I asked for the manager's name, they refused to provide it. This was by far the worst customer service experience I've had from any retail store in years. Shame on this team for how they treat paying customers.

Best bang for your buck absolutely would Recommend this place for any car part servicesread more

Good prices and good stock of products. The staff is very knowledgeable, and Parts Authority is…read morealways my first choice for automotive needs