I contacted Amelia's Cleaning Services a few weeks ago. I was trying to look for a cleaner while my…read moreregular cleaner is away on maternity leave and came across this company when a friend shared this company's information on social media. I sent a message and never got a response back. I tried contacting via phone and received a response a few days later. I spoke on the phone with the lady and she asked that she could give me a quote by coming out to my place or by looking at pictures of my house. She told me she would give me a quote by 5pm. She never did and I tried to contact her again and she never responded. This review is more of a feedback to the owner of this company. As consumers we're looking for trustworthy service and the actions I just described are not it. Thankfully I did find a cleaner that was prompt and responsible. Update: In response to the owner's response. You did not tell me that you could not do it for that price. You asked me if the majority of the scope of work was just dusting to which I responded that it was. You still told me that you would send me a quote. Zero credibility for what you just responded. I also asked for references and you didn't respond to that either.

They did such a great job cleaning my house, it was like I did it myself. I would hire this company…read moreagain, especially because of the value. They were very kind and friendly and I felt like I had a connection with them. Thank you Amelia for the quick response and for coming and helping with my house, I really needed it!

I originally contacted this company via thumbtack and I'm glad I did! The price was great, they…read morewere in contact with me from the original quote through the final cleaning process Once they confirmed the date and time to arrive I received a few updates with the names of the people coming to cleaning. I arrived a few minutes early to find a crew of four waiting at my door step ready to get inside. They completed cleaning the 1 bedroom apartment in about and hour and sent me to text to let me know when they were done. They did an amazing job and I could smell how clean the apartment was from outside the door! I would definitely hire them again for any future cleanings!

**Update** In less than 24 hours I received a call from Luisa apologizing for the situation. I'm…read moreglad she told me she understood where I was coming from and she made sure that the cost to fix my carpet was taken care of. She explained that she took a chance hiring a new cleaner here in Houston but this is not the typical work that her cleaners do (I believe that her other cleaner is fantastic and that's why she has such great reviews). The lady who cleaned my home is no longer employed at the company so I don't think anyone else will have to go through any negative experiences. I REALLY appreciated that she cared a lot about me as her customer and her business' reputation. Now knowing that she has been in business for 13 years and will go above and beyond to make sure her customers are happy I would recommend her. Thank you again!

Should read 3.5 stars! Can you find a carpet cleaning service on Yelp? Well yes, you…read morecan.......you can also find a grouponish offer like I did and research them yelp, but either way, after checking out the feedback of other yelpers I had them come over and Yay! I'm a semi-fan. So why am I a semi-fan and not a full-on fan? The experience with them was a little trying. I called to schedule and they didn't reply right away, but when they did it was via email and for an appointment time 3 weeks out. Since I wanted the carpets cleaned before the holidays, I didn't reply. To make a long story short, even though we never actually scheduled, a technician was sent out anyway wasting that poor guy's time (since I wasn't home) and us having to formally schedule. When we did get formally scheduled, there was a snafu of sorts on their side; the guy that was scheduled to come didn't, was replaced by someone else (making him late) and then their schedule must have been messed up because his supervisor called me trying to find him. Also, for a Groupon-like deal (it's Amazon Local) where I'm supposed to be saving 63%, I ended up paying only slightly less than the last time I got the carpets cleaned. So to sum it up, my carpets are clean but with a little drama so Yay, I'm a semi-fan.

After reading my review the owner of Mr. Sparkle, Mike, called me up earlier today and was…read morewondering what the problem was with the initial cleaning. I explained to him what the deal was, and he insisted on coming over and taking a look for himself. Initially I hesitated because I just didn't feel like dealing with it anymore, but after Mike insisted I finally relented and agreed to meet him today at 4pm. He arrived promptly at 4 and we discussed all the goings on of the day in question. He then insisted on making the situation right and volunteered to do the job over himself right then and there. Well he went to work and within a few hours I was one happy camper. The floors looked 10x better than when the previous guy was done and I was finally satisfied. I think it takes a real mensch to do what Mike did. Most business owners get a bad review and just wave it off to the cost of doing business; especially when the customer didn't pay full price for the service being done in the first place. I'm sure he lost some money on my whole deal and that's why he deserves a special commendation for doing what he did. Not to mention the fact that he volunteered to do the work himself. That's something you don't see every day. I would easily give them 5-stars, but I'm gonna have to hold to some principals and deduct 1-star for all the scheduling snafus, and not to mention the fact that it should've been done right the first time. However, I would still highly recommend this business to anyone because when they say 100% guarantee they mean 100% guarantee.

I've used Zemka's services for 4 years across 2 different living areas, a condo to a house. The…read morework she does is immaculate. What I appreciate about Zemka and her daughter is that when they clean, they put things right back where they were instead of rearranging things like other companies have. They don't miss anything, every surface is spotless and shining and oh my goodness, when they are done, our house smells soooo good! No chemical smell just clean. They are super friendly and kind, accommodating and responsive. Highly recommend them!!

If you ever want a big refresh in your life, call Zemka! I was given a quote, ran out to do some…read moreerrands expecting her to be gone by the time I got back but instead she was just getting started. I couldn't believe what she meant by deep clean. Let's just say and excellent value and a very pleasant surprise. Best house cleaning ever!

Olivia and Laura did an amazing deep cleaning job. They ate very detailed and got the work…read morecompleted so fast. I am so happy I found them.

I found this delightful cleaning crew through a friend of mine and the ladies were absolutely…read morewonderful! Very thorough and quick. Thank you Oli and Laura for everything! Great job!

So wonderful! Accommodated me on short notice and flexible when I had to delay by an hour on the…read moreday of the cleaning. Easy to work with, friendly. I had a huge move! 13 years in the same place, I removed all furniture that day on a Saturday, and they were there Saturday evening (while I ate dinner out - so unfair) and they cleaned it up in less than 3 hours, sticking to original quote. Oven and shower were great! Those were my two priority areas. Please give these delightful women a shot! Made my move so much easier.

Great job!! Showed up on time and really did a wonderful job cleaning my house! I recommend…read moreMartin's house cleaning.

Bio 911 did an outstanding job for a reasonable price. Michael went beyond the basics and put a…read moremold resistant base coat on the room. He was super thorough and enjoyable to work with. The initial evaluation and estimate were prompt and professional. Sylvia Conant

Used the Yelp get quote service. They immediately started texting me asking for more and more…read morepersonal contact information. After about five texts asking for another phone number, the full address, an email address, etc. I cut them off. Don't request a quote from these guys and if you use the request to send to other providers when requesting a quote elsewhere and these guys respond, cut them off.

KK comes in ready to work their magic. I was stunned, honestly I would never be able to klean as…read morewell nor would I want to put the time & effort in to produce the results they did. I was floored: -Kleaned EVERY nook and cranny -Kleaned till everything shined like Krystal -Kleaned off mold, mildew and rust Eek!!! So stinkin' KLEAN!!! I love it!!!

I needed it someone to clean my windows, gutters and epoxy my garage floors. They were very…read moreefficient worked very fast and cleaned after themselves. Definitely recommend them!