I mean... CAN you rate a funeral chapel? It's taken me 5 months to get to it... but I want to…read moreshare my experience! My mom passed at about 1:15 on a Sunday, and the chapel had someone to pick her up by about 3:30. It was comforting to know that we were cared for almost immediately! Two days later we met with Scott, who listened to our every desire for mom's funeral, which was held at the Edina chapel. From picking the casket to suggesting flowers, and finding a priest, all of the people at Washburn-McReavy made everything clear and easy to follow. Mom was 91, and definitely had aged, but the makeup and hair was amazing! We thought for sure it would be a closed casket!! But she looked so good we left it open! Scott found the overwhelming amount of tables and easels we needed for presentation. The funeral went smoothly, and the burial even smoother! When we pulled up to Ft. Snelling... the traffic coordinator knew Scott and helped us immensely! It was as perfect as a funeral can get! Everything was handled and coordinated without worries! It was a beautiful service, and everyone commented! You won't be disappointed! In a time of stress, they made our lives so much easier!

The funeral home dealt with our family with a lot of sensitivity. My father passed away and…read morethen three weeks later my mom passed away. Washburn-Mcreavy handled both private viewing / service. It was quick to plan. We worked with Sydney. They handled paperwork and got us the death certificates we needed and just made sure everything was handled at a time that is difficult for anyone. Thanks for the sensitivity.

Paul Huber and I are life-long friends from Minnetonka High School days. He was our family's only…read morechoice to handle our parents services. Losing loved ones is never easy so having someone who cares and has great character was very assuring those two times in our life. Paul (and his staff) did an outstanding job with both my Dad and Mom's funeral/celebration services. From start to finish, Paul was kind, comforting, very available and highly attentive. Over the years, I've attended many services at their chapels. I highly recommend them. Paul is a consummate professional. No one better!

During Labor Day weekend this year, I had the incredibly heartbreaking experience of taking my…read morefather off of life support. Soon after, I spoke with my family about next steps, and my brother found Huber Funeral Homes. Of all the places he called, Chad, the program director there, picked up immediately. He said he could meet with us the morning of Labor day (the next day) to review booking a date, pricing, and answer any questions. We had the meeting around 10 am, and he professionally arrived early in a suit. He gave us the information, and we felt comfortable enough to go with him. He also gave us a folder with all the information not only about the funeral, but also about what to do after one loses someone. I appreciated that. The day before the funeral, Huber Funeral Homes coordinated with the hospital (where my father passed), embalmed him, and transported him to their location. We had to think of so much that day; I'm glad they took care of everything. The day and a half I had to organize the funeral, I worked with Chat to have a program printed, and he gave me so much flexibility in getting those materials to him. When I arrived, they already had my father, flowers, and everything else setup. They accommodated us and our request, for a Buddhist funeral, too. After the ceremony and reception, they coordinated a funeral procession to Lakewood Cemetery where they cremated my father. They hired law enforcement to literally stop traffic, for us, as we traveled from Eden Prairie to Minneapolis. I hate the fact I'm writing a review about a Funeral Home, but Huber is a business, with locals working there, too. And they did such a good job that when an awful event like the loss of a loved-one occurs, trust Huber Funeral Homes to help make the worst time in your life a little bit easier.

Called to inquire about having services here and the woman who answered the phone (I believe her…read morename was Bonnie) was incredibly rude. Not only did she say Morris wouldn't be interested in helping my family plan our services without giving any explanation why but then she hung up on me. I have no idea what I did to make her behave in such an unfriendly manner but I will never make the mistake of calling Morris Nilsen again. Message received!

They were wonderful and very responsive to work with on a difficult time for our family. I would…read morehighly recommend using their services.

The space is lovely for a memorial that can probably seat about a hundred people, and also a…read morereception area. They have technology for a slideshow or video presentation, but the tech is very outdated and the staff barely knows how to operate it. I had to do most of it myself, as a relative of the deceased. They maaaaybe understand this now and may look into improving the situation.

Absolutely do NOT recommend!! My parent had prepaid several…read moreyears ago in hopes to make their passing easier on us. First, it took 5 days, yes FIVE DAYS, after CSofMN had the deceased's body before we could even meet with the funeral director to get things started. During that meeting, we learned that they didn't even have the deceased's information loaded into their database despite my parent having provided all of that information years earlier. So we had to get that done before we learned that it was going to take 2 weeks, yes TWO WEEKS, for us to get the cremains. WTF??! Then when we went to pick up the cremains, we were to receive a flag as my parent was a veteran. When they brought us the cremains at their facility, they literally handed us the flag haphazardly wadded up. How disrespectful!! Finally, we had ordered the death certificates through them. It took over a month, yes a MONTH, after we had picked up the cremains for the certificates to arrive only after we made a call to them. We learned that they had been sitting in the out box for nearly 2 weeks, yes TWO WEEKS. The entire experience was awful during a very difficult time. If I could give them 0 stars, I would.

EDIT: Hey. Me again... you know how people say and do strange things when they're bereaved? That…read morewas me. The folks who work here are good people, i just felt a bit burried by the weight of what was happening, and lashed out inappropriately. If i were to be able to offer two pieces of advice as a result of this situation, they would be: Trust your loved ones care to the folks at White Funeral Home. And, don't die. This is actually a review for the Apple Valley location. My Mother died on the 17th of last month. It has left me alone on this Earth. No Family or Friends is to speak of... Just a stack of bills. I have contacted them on three occasions asking for a death certificate so that I may settle my Mother's debts. I sent three more attempts today (LESS CORDIALLY) TELLING THEM IN NO UNCERTAIN TERMS that I need to have the death certificates in hand in order to get the processes started. No reply as of yet. This seems like a shitty service whether you're lying in or paying for a coffin.

Although they handled the visitation for my late brother nicely, everything they did behind the…read morescenes lacked attention to detail, professionalism, kindness, and compassion. The multiple spelling mistakes, other typos, and omissions in his obituaries, his visitation program, and even his death certificate were unprofessional and unacceptable. Even after we pointed out errors, similar and/or the same errors persisted throughout. And the passive aggressive, condescending way in which they treated my sister-in-law, the grieving widow of my brother, in response to these issues was abhorrent. I wouldn't recommend their services for the death of a house fly, let alone a human being.

I was disappointed with several things working with this funeral home. The man that helped us when…read moremy brother came to prepay had to print the quote 3 times due to errors we caught. he couldn't tell us how many people the chapel held! Then shortly after when my brother died we met with the funeral director and, thankfully, they hadn't prepared his body for viewing like his notes said because we clearly stated he was to be cremated. I was most disappointed in this funeral director. -Bert was not present when we arrived to set up. I personally had to add more chairs outside as we were expecting a lot of people. After which, I was hot and asked if they had a bottle of water. " we only have a few" was my reply. There were no " reserved" signs on the pews and the staff didn't know where to find them. During visitation, Jim told me the funeral director wanted to see me. Bert was sitting in the office and told me he needed a receipt from our Caterer. ( really?) The Caterer hadn't arrived yet. After some discussion I said" well what if I don't get one TODAY?" Then he said he could take care of it later. After the service, he did not help direct people at all, but told me twice they wouldn't go into the reception area until I did. Well, I chose to direct my son's family in to start as I was going to wait until the guests were served to eat. Overall, not impressed with Bert.

From the owner: Family Owned & Operated For More Than 150 Years!…read more Washburn-McReavy Funeral Chapels offers funeral and cremation services and cemeteries in the greater Minneapolis, Minnesota metro area. We were founded in 1857 and today continue the tradition of quality and value in a caring and understanding environment. We have been family-owned and operated for more than 150 years. We have 16 funeral chapels across the Twin Cities metro area, each one dedicated to serving you and your loved ones in this difficult time. We offer:* Traditional memorial services* Cremation services* Clergy arrangements* Cemetery arrangements* Flowers, music & cards* Post-funeral services* Pre-planningTake care of your important decisions now by planning in advance. Pre-plan at today's prices and receive a free planning guide. Call or email Washburn-McReavy for a free planning guide. Visit us online to see a full list of our locations and services available.Our compassionate staff members are available 24 hours a day.

Quick on funeral service assistance and scheduling. Beautiful grounds are flawlessly maintained…read more Proud to bury my father & mother there

Thank you from all families and friends! The brutal weather did not stop staff & volunteers for…read moremaking this year's "Wreaths Across America" so meaningful & special for many of us!