Property management is not rocket science. At the end of the day it's managing buildings finances,…read moreinsurance, setting up reoccurring services, having clear instructions and documentation for residents, leveraging technology to reduce operational burdens and processing times for residents, ensuring residents are communicated with openly and often, but above all it's providing excellent customer service so that their customer, the residents, get value and peace of mind out of knowing they are in good hands. Delbe fails on each and every one of these, and then some. Don't believe me? 90% of the comments on here are recent and negative, and the ones that aren't are probably planted. It's an old, out of date, incompetent company that has the worst employees who provide zero customer service, then charge you for work they're supposed to do that you end up doing yourself. I say all of this as a human being with a personal opinion having worked directly with Delbe as a board member for my condo building. Delbe is hands down the worst vendor I've ever had to work with, and I've used Comcast for years! Anyone whose had Delbe and the Board members were not lazy and but engaged, has either fired them or not renewed their contract. That speaks volumes in and of itself. Run, don't walk away from this vendor.

I don't have much good to say about Delbe. The weren't murderers, but they weren't reliable at…read moredoing their job. I get it that nobody is going to care for your place like you, but their effort borders pathetic at times. It wasn't a shell company stealing your money, but they consistently missed appointments, condo meetings, and were not timely in responding to issues they should attend to. Our condo building board felt they were purposely doing a bad job because the company was moving away from managing smaller buildings.

We stayed at a LUXbnb apartment near American University. We had booked for just over two weeks but…read moreleft after a few days. How they can claim this place as luxury is beyond comprehension. The apartment was in a basement next to the garage which smelled strongly of mildew. The rooms were dark even with the lights on. The bed which was advertised as queen was so small ( I think it was a full) and the mattress was terrible, so soft. When I removed the sheets I saw that it was an air mattress! There was no extractor fan in the bathroom and there was a large damp patch on the ceiling next to the shower. Maybe I'm nit picking but the toilet paper was so thin you could use it as tracing paper, I had to buy my own supply. The only good thing about the place was the washer/ dryer. Save your money and go somewhere else.

I'm scared to review LUXbnb, for fear that other people will snag these amazing properties before I…read moreget a hold of them!!!! I absolutely fell in love with the Ampeer Residences, and there's no way I would have found them without LUXbnb. Hands down the best experience I've had with my lodgings on a work trip! I highly recommend their services, and especially Charlotte. She's a gem! ^_^

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

They make promises they don't keep. Very disorganized. They sent people to come fix something at…read morethe house without telling us. Heating stopped working twice during the winter. I would not recommend them. Asa matter of fact I plan on notifying the Better Business Bureau this week about them.

From the owner: Property Management Solutions for the Busy Investor…read more Whether you’re searching for a place to call home or a partner to manage your portfolio, we’ve curated an excpetional experience for residents and partners alike. Value Creation. At our core, we are dedicated owner-operators committed to delivering exceptional service to our partners and tenants. By streamlining operations, reducing costs, and eliminating unnecessary hassle, we empower our partners to focus on what matters most: growing their portfolios and achieving their goals. Institutional Toolbelt. With over 3,000 doors managed in the past decade and two decades of proven strategic excellence, we bring a powerful toolkit to optimize and manage your portfolio. Our experienced team will expertly market your property, delivering above-market ROI, and ensuring peace of mind through extensive tenant screening and preventative maintenance.

Damayra was incredibly helpful during a very stressful. She helped me secure my rental license…read morequickly and held my hand through the whole process. Highly recommend working with her!

Damayra Perez of BBL Processors is amazing. She guided us through the whole process of getting a…read moreBasic Business License and provided excellent information, direction and support throughout the whole process. She made a stressful, and sometimes confusing process manageable. I am grateful to have been referred to Ms. Perez and found her to be professional who you could rely on to get the job done quickly and efficiently. She gave accurate, honest information and I highly recommend her and her company.

Hannah has managed our property for many years. She does an excellent job and is pleasant to work…read morewith. She is on top of things and handles things independently (after getting our input). She is very knowledgeable with contractors and providers in the area. She responds promptly to questions and phone calls.

Amazing property management! By far one of the best I have had. Responsive, prompt, and very…read moreaccommodating. Alex is professional and helpful throughout the entirety of the process. I was never stressed and any issue that came up was taken care of. Loved this experience so much I am moving to a different building this company also manages. Would highly recommend for anyone renting in the DMV area.

PMI DC Metro is not a profess business to lease from apartments was damaged from a Tornado that hit…read moreDundalk May 16,2025 an they failed to provide residents with a new unit or suspend rental payments until apartments were repaired took 4months for them to relocated residents an then charged 3 times the monthly rent to have residents resign from their units because they never repaired anything told residents to stop putting in work orders