Jacked up price 100% after agreed and prepaid when I went to pick up my shoes. Felt like they were…read moreholding my shoes hostage for ransom after I had prepaid in-full. Also didn't shine them as requested. Shoe soles fell apart one week later Poor glue job, and very expensive Very unhappy, not worth driving back and won't go back or recommend to friends Better shoe repair options are in the area

This place does excellent work, and I would give it five stars, but their responsiveness is very…read morepoor and it takes a VERY long time to get your luggage back. It seems like they have a ton of business and can't quite handle the volume in a timely manner. Still, I think they are like the only luggage repair place in town and I do still highly recommend them.

The owner was readily available and answered the phone himself more than once, which was nice. He…read morewas friendly and seemed very knowledgeable. He was able to fix my hiking boots (the soles had come apart from the boot) at the last minute before we were leaving for a trip, and he even had them ready a day before he promised!! He was awesome. The boots look great. I highly recommend!

The owner is very friendly and extremely knowledgeable. he repaired two bags for me...one leather…read moreand one canvas. They are better than I could have imagined. I cannot even tell they were repaired. The cost of the repairs was very reasonable. I highly recommend Champs for any leather and canvas repair. His handmade bags and shoes are reasonably priced and soo much more than anything that can be purchased in a store or in line.

Went in with slippers and was told he can't fix. Not very personable and seemed bothered that I…read morecame in. Another shoe repair place confirmed they CAN be repaired. I won't go back.

He saved my favorite leather boots! Replaced the heels! Did a fantastic job! Done in a week.read more

Very disappointed my Girlfriend went to get a gift card and was told you don't do that so the owner…read moregave her an empty shoe box with a business card and she gave me the empty box wrapped with &300.00 in for Christmas We went in today and the salesman started taking care of me I picked a pair of boots sat down and another customer came in and proceeded to take care of him as I sat there totally ignoring me. It was so rude I got up and told him he lost a sale and on my way out made a comment. The owner told my girlfriend I would be treated good

Friendly staff. My friend was buying shoes & they helped him choose the best option. The place was…read morevery clean & organized. Definitely will recommend.

Don't ever bring ur shoes to this place. He'll break your shoes then have the nerve to lie to your…read moreface & say YOU took them in like that. Because it makes so much sense to take in a pair of ruined shoes to get sole work done and spend $30. Save yourself the aggravation , don't come here.