This family owned business is amazing. They have top notch, old school service and mentality. They…read morecare about their local community and neighbors. Their delivery drivers are friendly and professional. The owner even came out to show me how to bleed my furnace line when I first bought the house and the tank was empty. I highly recommend them.

After getting the 2 week "run-around" [including from a company I patronized exclusively .... &…read morequotes of $!50.00 extra for so-called emergency delivery (even during the course of regular working hours ...] G & G literally came to the proverbial RESCUE on a Friday afternoon!! They do business the "Old-Fashioned" way - It's called "Good-Will" - intangible, yet they embody a highly valued priority - it's the lost art of building customer loyalty via personal service. Often that may include going beyond. They earned my respect & gratitude; not to mention my patronage! I value the concept as foundational & an asset that may not show up on a spreadsheet. Having been a business owner for 16 years, Goodwill coupled with benevolence were the cornerstone of my philosophy! It goes unsaid that in the current unprecedented times, it's refreshing to see & be reminded that there is goodness in our friends & neighbors! I am so thankful for all of the above & of course, these fine folks spared me what would have been a frigid weekend hauling diesel fuel - 1 gallon at a time (Fill pipe 5 + ft. off the ground, & virtually impossible for a 73 y.o.to hoist a full 5 gal. Jug without a Diesel deluge ... learned the hard way!) Thank you, Kim, for your gracious & attentive service. Thank you, Larry, for your expedient delivery!! I so appreciate your augmenting the warmth I'm able to embrace! Regards, A new & loyal customer in West Gardiner, Maine

I had 100 gallons of K1 delivered ($300!) and they put it in the wrong tank. That meant I ran out…read moreof fuel and now had to pay for 50 more gallons and for them to come prime the pumps. They had to come twice to do that, because they failed the first time. Somehow they could manage to do that, but could not re-run my fuel line (so it would come from the tank that already had 100 gallons). Someone from a different fuel company even told me I should have called him the first day and he would have come and switched the fuel line. I will admit, I put the check on the wrong pump. HOWEVER, the last time I had it delivered, my check was in the mailbox, and they somehow managed to get it correct. The gentleman who had to return to prime the pump (the 2nd time) also told me (and I quote!) "Yeah, that happens a lot. (?!?!) I put a number on your cap, and we'll have to come back and put a tag on it so we don't deliver the wrong fuel!" So now, I am $465 in. And I haven't been billed yet for the pump priming, and I'm not sure when I'll be able to have my fuel lines switched (last week I was told this week but now I'm checking back later in the week?) Bottom line, this is one of the most unprofessional companies I have ever worked with. Once this mess is done and over with, I will not be ordering from there again.

Customer service from their Furnace Service people is so bad it may be criminal. I had a furnace…read morefailure in December 2017. They are my propane provider, so I called them. Their service guy made a lot of promises (they would size the furnace to suit my system, provide me with a few options for domestic hot water, etc.) but kept none of them. The furnace they installed cannot heat my house. Their excuse was a lack of sufficient baseboard on my part. in actuality, they gave me the furnace THEY wanted, probably to maximize their profit margin. They later admitted that they don't even carry a furnace with an output comparable to my old furnace, but they made sure not to tell me that up front. They followed up this poor treatment by overcharging me for the whole thing. Worst service provider EVER!

Hot water heater on my oil furnace went out Sunday of Labor Day week-end. My wife and I made do,…read moreuntil Tuesday at 8 a.m. We asked neighbors for recommendations and were told that Aaron Hamilton was their "go to" for all things heating. Called in the a.m. and left a message on an answering machine. He got back to me within two hours. Scheduled a time for the afternoon and he showed up on time ready to work. Pulled apart the burner and sensor, replaced a nozzle, and fired it up. We had hot water. Cleaned up the space, answered all of my questions, and was okay with me watching him work. Excellent! I have his business card and I am now a client.

I've had Aaron Hamilton Heating for furnace services for almost four years and have always been…read morepleased beyond words. I would highly recommend their work. They are fair and great at listening and making recommendations. They are also very professional and on time and very neat. I will have them do my AC /Heat Pump next year as well. Mary T.

Doug is not only rude, but irresponsible with returning phone calls. Is extremely sexist. One of…read morethe worst experiences with any company!! I'd suggest using ANYONE ELSE!!

If you live in midcoast Maine this is the place you need to do business with, from Doug the owner…read moreto Ehrin the admin, and every one in between. Never was disappointed....customer service was always warm and never left in the cold.

Complete boiler replacement and upgrade. On time. On budget. You get what you pay for!read more

This is the best company I have ever affiliated myself with. They all all about their community and…read morewhT they can do to give back.

Very poor people skills from Fuel office. Wrong amounts billed and bill says due upon receipt but…read morenever received a prior bill. They were suppose to credit over $2.00 per gallon for propane was waiting for new invoice never came. Now here with DUE UPON RECEIPT and incorrect amount credited. I would not recommend this company has gone down hill since given up by Main St. Fuel. Many others out there now who are much better to do business with.

Amazing service, the nicest administrative lady who helped me. Came same day even as a new oil…read morecustomer when I was on E. Even rebooted my furnace All COVID safe also. Zero contact. I couldn't have had a better experience.

We just installed a generator, and the company we had contacted for propane on the day of the…read moreinstallation simply didn't show up - despite our being told that the propane would be delivered "first thing in the morning." They supposedly had an emergency. (See below about how fast they returned my call when I cancelled their service.) I contacted Waltz in a panic and, once they ascertained that we owned our tanks, they were able to get to us the same day and within a few hours and, after ensuring that everything was as it should be with our tanks, filled the tanks. I want to add that - as opposed to the former company, who did not respond to my emergency call inquiring as to where they were and ONLY called me back when I left a message saying they were no longer needed (and they called back seven minutes after *that* message) - each and every time I called Waltz & Sons the calls were answered promptly and courteously and my questions answered. Although I didn't appreciate the former company's "let them eat cake" and "we'll get back to you when it suits us" attitude, I consider that now that we are customers of Waltz & Sons, everything DEFINITELY ended up all for the best! I should add that the people who provided and installed our generator said that they have had a number of dealings with Waltz & Sons and recommended them highly. In addition, months before, I had compared prices for about six propane companies with Waltz coming in as the second least expensive and the company that never showed being least expensive, so paying a TINY BIT more to actually deal with a competent and efficient company that shows up has turned out to be well worth it.

From the owner: We are a family owned and operated business specializing in Residential Propane Delivery and…read moreInstallation since 1996. We service a 50 mile radius of Buxton, ME.

Whenever I have a delivery need, new product installation, troubleshooting, or appliance repair,…read moreChampagne Energy shows up and makes my day. The staff is exceptionally warm and caring on the phone not to mention the excellent service men who come to take care of fueling or any issue I have. You couldn't do better than Champagne for all your propane, oil, and service needs. They are the BEST!!

From the owner: Champagne's Energy is a full sales and service energy company specializing in Retail and Wholesale…read moresupply and delivery of propane, #2 fuel oil, K-1 kerosene, diesel fuel, and gasoline.

Leigh Wilkinson: Thanks for doing an excellent job at a reasonable price. What a great team who…read morewere professional and left our property pristine and totally clean of any debris. I would recommend Poulin Tree to anyone who needs to have trees removed or repaired. Cheryl Wilkinson: Thank you Poulin tree You guys are Awesome!

From the owner: Poulin Tree LLC offers over 17 years of professional tree care services, including removal,…read moretrimming, pruning, and storm damage cleanup, serving Central and Mid-Coast Maine. Contact us today for a free estimate and experience quality tree work done safely at affordable prices. Call or text us at (207) 446-6450.