These guys are great! I recently used them for my wedding, and I honestly don't have a bad thing to say about them. They were on time, very friendly, and very professional. Our guests had a blast in the booth.....Which brings me to my next point...the booth was awesome! They had a touch screen monitor that did black and white photos or color photos. They also had a video option that we are extremely happy about purchasing. Our guests were able to leave 10 second congratulations messages....Some of the videos got a little weird at the end as the more our friends and family drank, but it was all in good fun. They put a photo book together for us and put the video on DVD. Our pictures were also viewable on line the next day! These guys were great, and I would recommend them to anybody. read more

Gilt Photo Booth - Photographers Near Me - Chicago, Illinois

This review is only about GILT Photo Booths' customer service and communication for the months and weeks leading up to our wedding, due to the fact they cancelled a few days before the wedding. Their professionalism leaves a lot to be desired. The initial meeting to review the contract, make a payment, answer any questions, their representative was a no-show. We did not receive a call until two days after the initial meeting. The second meeting went well enough. We paid in full, provided our contact info, as well as information about the reception. Months went by with no needed communication, until we decided to change the venue at which point we provided them with the change of venue information. One month prior to the day of the wedding, we attempted to contact GILT about meeting at the new venue. In both a phone message and email we provided them the time and place of the meeting. Once again, their representative was a no-show. Again, a few days after that meeting we received a phone call, this time with no voice mail. The weeks leading up to the wedding day we attempted several times to contact GILT, with no response. Emails were unanswered and phone calls were not returned. Mind you we had paid in full. A week and a half before the wedding we managed to contact GILT. We were told at this time the individual we met and signed the contract with, who was supposed to work the booth, was going to be on vacation during the wedding. When we asked if we could get the name and a way to contact the person who would be working the booth, we were given an email address that wouldn't go through, and the same number that never picked up or returned calls. When we finally did get a hold of GILT, their representative was confused as to why we were unhappy. Then it gets even better. Six days before the wedding we received a call from GILT stating there was an incident at a wedding where a drink was spilled and their equipment shorted out. They were going to have "someone" look at their equipment and let us know the next day. It wasn't until late the next night (4 days before the wedding) we received an email, not a phone call, stating their machine would take a few weeks to fix and they are unable to be at our reception and to send them our information for a refund. The only timely thing we did receive from GILT was a refund. I would sum up our experience with GILT as inexcusably sketchy. With all of the excuses/reasons and the lack of initiative to ease our concerns, we were left feeling completely dissatisfied. We would not recommend GILT Photo Booth for any event. However if you do decide to use GILT, I hope our experience was a one-time fluke and your experience is much better than ours. read more