I scheduled a 30-minute targeted massage with Angelique today because I was having a lot of…read moreshoulder tension. Not only did she provide a thorough and relaxing massage, Angelique kindly explained her process and where she thought the issue was coming from. She was very gentle in her approach (several check-ins with me when turning my head this way and that or when massaging the delicate and sore muscles in my neck) but at the same time very powerful. My boyfriend also saw her for a 90-minute massage and came home feeling much better. Added bonus- the heated massage table! What a treat. I would definitely recommend booking with Angelique! I will be back!

I wish I could give more than 5 stars! Angelique is a magician! I have been a regular customer for…read moreyears and I don't think I've ever found a better massage therapist. Sometimes my visit is just for a relaxing massage but other times I have a specific ailment and Angelique is able to adjust and adapt her services in order to direct her services to the area of concern! Her prices are very reasonable and she offers her clients the opportunity to join a club in order to receive discounts on future services. She's the absolute best!

I found out that Jessica left Woodhouse Spa- I found that she's at Hand & Stone in Solon and…read moreMacedonia! Her Deep tissue massages are the best! Reviews for Jessica at Woodhouse Spa - Cleveland (located in Orange, OH) are overwhelmingly positive, with guests frequently praising her as a highly skilled and precise deep tissue massage therapist. Key Review Insights for Jessica Deep Tissue Expertise: Reviewers describe her as "mind-blowing" and precise, particularly for 80-minute deep tissue sessions. Customer Comfort: Clients note she is thorough, pays close attention to specific problem areas, and puts guests at ease. General Consensus: The Cleveland location holds a solid rating on major platforms, with visitors loving the tranquil quiet room and luxurious robes before their treatments.

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

I am pregnant and have chronic migraine, so my mom wanted to do something nice for me and purchased…read morea massage for me as a gift. We looked at a bunch of local spots and were drawn towards Heavenly Healing Hands because the reviews for prenatal massage were so promising. I also prefer to support local businesses over chains like Massage Envy or something like that. My mom paid for the massage and was instructed to have me text Donna to schedule my appointment, so I did. And this is when it started to get weird. I have the texts saved from this, I'm not trying to sabotage anyone's business, but I wish I would've known this before selecting this place and my mom lost her money. 1) A day before the appointment, I got a text that she had a family situation come up and had to reschedule. So, we did. 2) Then, the week we rescheduled for, I got strep throat (I work at a school, it was going around). I immediately went on antibiotics and texted Donna to reschedule for the following week. However, she asked me to wait at least 3 weeks to schedule because she claimed that antibiotics "don't always work" (?). So, whatever, I rescheduled a second time. 3) Then, when that appointment was approaching, she texted me to reschedule again because she "stepped on a nail and injured her foot" (she gave a very detailed description of how and why it hurt). I rescheduled... again. 4) Then, when the next appointment was approaching (this is now months after my initial appointment was supposed to be), she texted that she injured her hand and that we'd need to reschedule but that I'd "get priority." At this point, I just kindly asked that we get a refund and cancel my appointment. She didn't respond. I proceeded to text over the next few weeks every few days asking if she received my message and when we would get a refund. Unfortunately, she continued to not respond. I'm now thinking this is a scam, and not a real business... I'm super disappointed and feel awful that my mom paid for nothing. Am I the only one this happened to? None of the other reviews seem to mention an issue like this.

I found Donna very accommodating and felt I got a great massage overall…read more She really listens and tailors the massage to meet your needs. And it is quite a beautifully put/together space, with special lighting and music.

My friend and I wanted to do something relaxing on a whim and I wanted to try this place because I…read morepass it so often. It was an amazing foot massage for 30 minutes. It was so relaxing, and the masseuse focused on certain pressure points. I would highly recommend this place, wish I knew about it sooner. Clean, timely, friendly, perfect ambience.

The receptionist lies. I booked an appointment with a specific therapist but the receptionist gave…read moreme someone else. when I asked her about it she lied and tried to pretend we never had the conversation .

My husband and I met with Vanessa today for the first time and she was professional and prompt. I…read morelike firm pressure, and she did not disappoint. We get regular massages, but there were places on my body that responded to her technique very well. We intend to schedule more treatments with her soon.

Vanessa is very good at what she does. She gave me a incredibly relaxing massage. I really needed…read moreit. I really appreciate her strength. I am so fortunate that I found her. I look forward to every Monday massage so I can see her smiling face, experience her strong yet gentle hands and enjoy her wonderfully warm personality. Thank you

Facility is clean and welcoming and services have been great BUT, their rules of engagement are not…read morecustomer friendly and when you try to voice your dissatisfaction, instead of them being welcoming, they are anything but. It is almost like the people at the desk have been preconditioned in how they respond when people express their frustration and they are not interested in feedback. RUDE and pissy! I have been a member for years and have brought in multiple friends who have become members. When my family members from out of state visit I always set up appointments for them. They buy extra Svcs, they buy product, we tip well, we are the people you want as customers! When I try to use credits to pay for their services, they charge me a $10 transfer fee. One might ask the question why????? a couple of days ago I tried to schedule massages and facials for myself and a friend who is celebrating a milestone birthday. I wanted to treat her and use a couple of my credits. They wanted to charge me the transfer fee. I expressed my frustration, they didn't care. And then I was told that I couldn't even pay the transfer fee as I had three transfers and had exceeded my allowance for the year. I'm done. The individual with whom I spoke, could not have been more disinterested in my frustration and she just towed the corporate line. They have no idea how they are losing people that they don't lose. They're losing friends and gaining enemies who are not gonna say anything pleasant and instead, will speak disparagingly about them. I just retired after 48 years as a senior executive in a sales position for a large health insurance carrier. I know the drill, I know how you take care of customers. This company is not interested. Sad!

Horrible customer service at the front desk! I also cancelled my appointment more than 24 hours…read morebefore my appointment and they still charged my card.

I had the most relaxing and best massage experience I have ever had! I love the atmosphere! Erica…read moredid an awesome job! Excellent! Highly recommended! I am looking forward to the next appointment.

Erica is great at what she does! The massage was excellent and you even get to pick your own oils…read morein a very special way, you'll have to see her to find out. You have the space all to yourself during your treatment, love the way she decorates and how cozy her space is. Definitely coming back! Thanks Erica :)