I had a great experience here at old navy. I live in San Diego so I stopped on my way to kill some…read moretime. This one had great stock, so many areas full of clearance items and very worth the prices! There's plenty of free parking in the lot. There's other great shopping in the plaza as well. The staff were all very helpful and nice. I'd come back for sure.

Tried to enjoy a nice hour shopping here but the music was soooo loud and crazy. Me and my family…read morehad to leave. I couldn't even concentrate on shopping, I could not think straight. Please management look into who is choosing the volume and playlists. Shopping should be a pleasant experience

twice the style is iconic I have been shopping there for 23 years. just go you won't regret it!…read moreall the girls are awesome!! and the merchandise is Amazing quality and price! I travel from Houston to shop.

This store is PACKED with absolutely beautiful items. Definitely some pieces you can't find…read moreanywhere else. They have a large selection of dresses and tops as well as bags and shoes. I didnt have any issue with the staff (but i also didnt need help) and one complimented my outfit so that made me happy! The prices are a good deal in comparison to original retail pricing, no doubt about that! However, not sure if that makes them a good deal overall. I think for myself i would need to save a bit before i shopped here - i think a regular person might not be able to impulse buy here. Also you can kinda forget it if you're over a size 6-8 which i definitely am. I do intend to come back because the allure of these lovely items is too great to stay away, but i hope it's a lot less crowded when i return. Good parking

Not sure how to star rate my favorite clothing store today. I've been going to Crushes since they…read morewere in Costa Mesa. My boyfriend bought me a beautiful necklace for Christmas. It broke within a couple months. I called them and they said to bring it in and the girl fixed it as it was just the clasp. Well, it broke again this time it was the soldering. Went into the store today and explain to the girl who worked there what happened. She was very condescending and blew me off. Not what I expected since I've been a customer for many years. Sad... it will be a long time before I purchase anything again.

Jen and Diane at Crush Balboa are awesome. They made sure to give me a call back when I requested…read moreand expedite my purchase to ensure it would arrive on time! Thanks ladies!

Those who know me know my style-- BYLT clothing. Whether it's meetings, conferences, date nights,…read moreor happy hours with friends, I'm always rocking my go-to pants and polos. Simply put, BYLT is the best clothing brand out there today. And behind every great business are great people. My favorite BYLT employee? Derek. This guy understands my style and always introduces me to new looks--without any pressure. Having been in medical sales for over 20 years, I know what it takes to be on a winning team, and I'd take Derek and the BYLT Fashion Island team on mine any day. If you want the best clothing and top-tier service, go see my guy Derek--he's the real deal!

Be warned!!! I made…read morean online purchase and was eligible for free shipping, upon returning the entire purchase, they now claim $40!!! Shipping and handling and won't refund me the full amount. This is totally misleading and manipulative. The company is not responsive at all and has terrible customer service. Be aware and warned, they don't deserve your money. I'll dispute this transaction with the credit card company

I've been a huge fan of this highly touted brand for over a decade! The customer service is…read moreamazing! The selection of high quality clothing is stellar! And the prices are a little steep! I always have an excellent shopping experience here! The staff are always helpful and super friendly! LOVE their fresh and modern designs! I can never turn down a classic clothing line! This clean shop is well maintained and orderly! Highly recommended! So thrilled they opened a Rails store in Fashion Island!!

Bree is so sweet and very helpful. It's a California; California aesthetic to a European…read moresilhouette. He was riding the rails in Europe and he thought oh my gosh everyone over here is so sophisticated. They have such a style to them. They're all stylized and back home in California. I knew that we weren't like that we didn't have this type of silhouette that they did in Europe so he thought I'm gonna put those together something very casual in California and relax, but with that chic sophistication of overseas European Italian took these influencers and came up with our aesthetic. And then everything else is just meant to really mix and Liv and integrate into everyone's lifestyle but really elevate your wardrobe. **Voice texting by Bree lol

I just love dropping in to see what's new and sure enough I found the cutest purse this time. They…read morehave so many great selections for shoes and purses but I found one perfect for me. The service from the employees is always so friendly and helpful. The vaue for the items is great compared to other places.

I brought My Daughter here to choose out a pair of Mary Jane's for school. Let me tell you since…read morethe moment we walked in to the moment we walked out. It was pure professionalism with a smile with a mountain of the best Customer Service you could ever hope for both of the employees working here a woman with tattooed, arms, and a gentleman with tattooed arms. I forgot to get their names, but it was a Sunday morning. August 9th. They helped My Daughter find the correct fit, and the right shoes that she wanted. He took so much time and care to speak with her so nicely and courteously and professional. They asked her questions and they gave her advice to figure out what the best fit for her was they listen to us we had conversation and let me tell you they truly knew their craft. They were more than excellent at their job. I was so thankful that we chose to come here and we had the privileged opportunity to meet these two they were great. They treated us like human beings. Let me tell you anyone else comes here to get some Doc Martens your luck I've dealt with lots of people trying to get some shoes or something else and other people wouldn't even make eye contact these people treated us like friends, human beings, and valued customers and I highly appreciate it. I highly recommend anyone of any age men women children you want some docs come here they will help you out for a father like myself to bring my daughter who I love very much to see her treated so well someone should just take their time and be patient with My Daughter who is a little bit shy got me choked up so it meant a lot to me to come here and be treated so well we came for one pair of docs and left with two pairs of docs .I learned some things while I was here too. My family likes Doc Martens especially my wife and I can't wait to bring her here too thank you very much to the two who worked that day and helped us. You're the best and I hope you're recognized. You truly deserve it. I highly recommend this store and the people who were working here that day. I wish I would have gotten their names. I will always remember how well we were treated and be thankful how well My Daughter was treated.

I know, I know. Not the prettiest shoes but once you own a pair, you'll know why they're popular…read moreand you're gonna want one, two or more. Shoes for comfort are definitely more on my radar as I've gotten older. I typically don't buy something full price and wait for sales, but even without a discount, the value and durability of the shoes are worth it. I hadn't purchased a pair of Crocs in several years. I decided to take the family to buy some due to our many strolls that require a lot of walking. A couple of the kids were complaining of their feet hurting which as everyone knows, painful feet puts a huge damper on your experience. Crocs at Irvine Spectrum, is located close to Dave n Busters as you're heading towards The Cheesecake Factory. Once we walked in, we were greeted by friendly staff who told us about the specials and gave us coupons for extra discounts. They were very helpful and knowledgeable of their products. There are so many Crocs to choose from, ranging in style and colors. There is a definitely a shoe for everyone. Personalizing with jibbits makes them even better. I have no complaints really...except that the store needs more places to sit for fittings. There was only one little spot close to the back room. If we wanted to get up and grab other shoes, we couldn't leave our stuff there because other buyers would have no place to try on theirs. If staff needed to get by, we were in their way, so it was an odd place to be. Note for online orders, returns or exchanges. I called and confirmed that you can do them in store, however, be sure you are aware. They do not carry everything that the online store offers. So exchanges will be limited. I am already scouting my next pair. Crocs, are super comfy shoes I can walk in for a long time without breaking the bank. That's a win win if you ask me. Sign up for email notifications to stay up-to-date on sales and discounts.

I came here today to look for a particular style of Crocs clogs as a Xmas gift…read more The store has a huge selection but not what I'm looking for. I know for fact that they had them here a few weeks ago because my sister sent me the photos while I was out of town. They must have been sold old during Black Friday week. Bummer. The store is cute, clean. and very well-organized. The associates were helpful and explained everything clearly. They have many promotions going on right now.

Got a pair of shoes. Their process to try on shoes is unique. You pick the shoe you want, you try a…read morestock model of it for the size, then you choose the color you want for the sales person to grab for you. Pretty big store that tries to give the boutique vibe. You can pay with the sales rep on a mobile device. Knocked down a star since you feel a bit hounded on initially when you enter the store.

I had a really uncomfortable experience at this location…read more I asked an associate if I could try on a specific pair of LightSpray shoes. He told me they were very expensive, intended for marathon runners, and that they generally would not let someone try them if they only planned to use them for walking. He also mentioned that serious buyers might not want a pair after other people had tried it on. I was not even offered one of those dummy shoes for sizing. The way it was said felt dismissive and left me feeling like I had already been judged as someone who was not a serious customer. What confused me most was that a few minutes later, the person shopping with me asked to try the exact same shoe and was allowed to do so immediately, without being questioned about how they planned to use it or being warned about the price. I brought the situation to someone who appeared to be part of the management team. Although she apologized, most of the conversation focused on explaining the store's procedure and suggesting that I could have asked another associate. That did not really address why the same apparent rule was applied differently. They later offered a discount on the other person's purchase and asked whether I still wanted to try the shoe, but by then I no longer felt comfortable shopping for myself. I cannot speak to anyone's intentions, but this interaction left me feeling singled out, embarrassed, and unwelcome. I hope the store reviews how employees explain their policies and makes sure all customers are treated consistently and respectfully.