They have amazing costumer service and many sorts of cars, trucks, and golf carts. Wes and Shane…read moreare so nice. They did not just leave me in the dark when I had questions.

Brought my 2023 Dodge Charger in for warranty repair on June 3, 2026. The diagnosis was a failed…read moretransmission at 10k miles. The lack of transparency and communication from the service department was entirely unacceptable. I received 1 call-back with the initial diagnosis and no communication for the duration of the repair; which took more than 4 weeks. They promised delivery on 6/17 but that didn't happen. Then they promised delivery on 6/24. That didn't happen either. Then they promised delivery on 6/29....surprise, surprise, that didn't happen either. I would highly suggest that you not bring your Mopar here for service repairs.

This is a 5-Star place. Please consider checking FREEDOM in Virden. It is only a short drive to…read moreVirden, and if you're there early enough you can eat lunch at DiCarlos Pizza or stop by Mick and Mary's in Thayer for dinner. Can't say enough about the place, and the employees are ALL extremely friendly and willing to help. We felt zero pressure to buy and Tyler, our salesman, offered quite a few options for our new SUV purchase. First time buying there, but it certainly won't be the last. Scott and Vickie Lewis Springfield, IL

Service has always been awesome! Chris and crew are top notch. Thanks for taking care of us and…read moreour trucks!

I was visiting from out of town and my GMC Acadia started throwing codes and was having temp…read moreissues. I pulled into the service area for United and was greeted by 3 very friendly folks. They looked at my car and had a tech out to quickly diagnose it. They jumped in and fit my car in for repair right away. Within 3 hours, it was fixed and I was able to get back on the road back to Kansas City. Based on this first impression and good experience with them, I would absolutely recommend the service department at United. Big thanks to them for not throwing a wrench in my travel plans (pun absolutely intended).

We had a trailer brake issue which affected our truck while we were on the road. Phil the service…read moremanager and his team diagnosed the problem and quickly fixed it. We greatly appreciate their work and commitment to getting us back on the road! Highly recommend this dealership.

Friendly faces, helpful staff, great inventory and deals. Just a half hour from home.read more

Just Got of the phone with Alicia in your service department,…read moreI am an outside vendor and just want to complement her on her professionalism, She had mention that she was just starting out, Keep up the good work. !!

Terrible customer service! They want me to pay for a part they don't have in stock and may or may…read morenot get it in December! The part has been on backorder for months already but they want to play with my money for almost half a year! They refuse my offer of putting this money into an escrow account until the part is available. Horrible! They don't even deserve one star! Their policies and their unwillingness to work with customers is beyond bad business practices.