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    Gkm Auto Sales

    2.7 (3 reviews)

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    5 years ago

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    9 years ago

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    Howard Bentley Buick GMC

    Howard Bentley Buick GMC

    (23 reviews)

    I so wish I wasn't having this experience right now. After 3 phone calls from my mother to the…read moreservice department and an $800 service for gas fumes, she had to return the car again. When she returned it, she was told that she never mentioned the gas fumes and that they had serviced everything else on the car. This is a blatant lie. When she picked her car up from the service team on Friday July 27th, she was told they couldn't find the source of the gas leak and she should "thoroughly wipe her gas cap." Thankfully, she brought it back Monday on her lunch break, where she left it. No one bothered to call her, so at 4 pm she was dropped off after work. The service manager informed her if she kept driving her car it would explode, as he had just dropped the gas tank 20 minutes prior (4 hours after having the car there). They sent a woman home with a car pouring gasoline out over exhaust pipes, claimed she had never reported the gas smell, and refused to negotiate the price, a payment plan, or accept responsibility for the bad work they had done and their disregard for her safety. They had every opportunity to show a customer of 10 years, who purchased her vehicle from Howard Bentley new and service with only their team, that they would rectify their reckless negligence. Instead, they stood stone cold to an elderly woman sobbing as they took the last of her savings. Needless to say, we will be purchasing our next vehicle from another dealer and filing a complaint with the BBB. I think there are good, honest service departments in Marshall county. C&R Automotive and B's Express Lube have stellar reviews and show good service to every customer. This is just another example of sending a naive woman to a dealership under the expectation that a dealership can be trusted based on the name it represents.

    Harassment! And if they don't stop I'm going to sue! Someone…read moreaccidentally put in my number that I was looking for a car, I'm not. I explained to them it was a mistake and please stop calling but they call all the time. I have requested to be take off the call list, I texted them to stop and the keep going... Don't trust these people with your phone number. I'm at work with clients and getting annoying calls that don't stop.

    Albertville Auto Group

    Albertville Auto Group

    (1 review)

    I wouldn't buy them again if someone paid me. I bought my…read moretruck cash from them 1/14/2025. I paid in cash with the promise of the title being to me within 2-3 weeks. Fast forward it is4/9/2025, I still don't have the title to my truck that I bought 100% outright in cash. They have told me multiple times, it's out of our hands and they are still waiting. Why would you sell a vehicle in which you are unable to provide documentation for it. I have bought many vehicles from multiple dealerships and never had to wait over 3 weeks. This is unprofessional and just plain incompetent. I'm still waiting on title and it's still on HOLD awaiting there documents. I did everything on my side day 1. So before you buy from them. Just go somewhere else and find a better deal... along side honesty. My truck also had issues they failed to mention anywhere and wouldn't budget a dollar. I bought it just for the truck and that's it. Also your deposit is useless, 2 days hold but they don't tell you that till after you place it. I had to drive all the way out on a weekday at 8pm...

    From the owner: Family-Owned, Family-Operated, Best Prices, Honest, Customer Care…read more Products: Used Cars, Used Trucks, Used Work Trucks, 4x4s, Four Wheel Drive, Diesel Trucks. Services: Used Car Sales, Used Truck Sales, Used Work Truck Sales, Trades, Delivery, Estimates, Quotes, Financing Available, Vehicle Warranties. Brands: Ford, Chevy, Dodge, Toyota. Location Facts: Located beside the John Deere store

    Gkm Auto Sales - car_dealers - Updated June 2026

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