We are wrapping up a trip from Glacier National and stayed on both sides to reduce driving. Whatever you do, DO NOT stay at Glacier Grizzly RV.
We booked ours in Feb based on their website that stated they were all new resort with camp store, laundry facilities, 50 amp hookups, ADA bath house. In the last month or so they updated their website to say they were still under construction. We had an RV site and 2 Glamping Tipis reserved, 10 people total.
We contacted them the week before our scheduled arrival and Lori confirmed everything was good to go. (We had seen some recent reviews saying otherwise) We stopped by there the day before out arrival and met the owner Daniel, he told us to pick any spot we wanted when we come in, as some sites aren't complete yet, and that our Tipis were ready to go.
The next morning we moved our rig there, set it up, and tried to check into our Tipis.
1. We have a 50 amp rig with 2 a/c and the pedestal was 30 amp. They told me they had built a 50 amp converter they would put on the pedestal to make sure I had 2 hot legs (They never did this, so no clue what the contraption was)
2. We were told Tipis now weren't ready yet, needed to be cleaned from previous night.
I said that's fine, but asked for them to tell which ones were ours, due to it would be evening before we get back from the park. He said he would text it to me since we would be in park with no service, then I'd get the message when I got service again.
30 mins later I get a call from Lori because they were confused about the Tipis, but got that straightened out.
Later that evening when we come out of the park, I get a text saying they overbooked and now don't have our tipis, but they'll put us in a basic tipis (no floor, water, electric, or actual beds) for small discount, an older used 5th wheel and new smaller TT for no discount, or refund the tipis and we can go elsewhere.
Neither Daniel or Lori would answer our calls, so we canceled my Nephew's 18th bday dinner to go see what was going on. Daniel was actually in the campground when we got back (Usually no host, he just comes by randomly throughout the day). We discussed what had happened, he told me the electric was out in our tipis, so we couldn't stay in them, and they weren't overbooked. He eventually backed up and said they were overbooked after I told him I could see the lights on and people in the tipis. We told him we wanted full refund on 1 tipi because my SIL would stay with us, and asked for a discount for the hassle of staying in his rv 1 night, then having to packup next morning and haul it all day until he decided where to put us. He told me he wouldn't discuss it until tomorrow. From here it evolved into an argument between both of us that ended with him throwing his truck in gear, saying he's not talking about it anymore, as he peeled out and threw gravel all over my truck as he left.
I later texted him and Lori both and told them both we wanted to take the full refund on both Tipis that they offered. We have yet to receive a response, though messages have been read, and Daniel never came back to talk to us the next evening.
So we packed 10 people in camper our 2 nights there and have not got our refunds yet. read more