I've been a longtime client of The Honeycomb Cottage and wanted to share some feedback about my…read morerecent experiences. When the spa first opened, I was thrilled to have local alternative to driving into Atlanta. After living in McDonough for 45 years, The Honeycomb Cottage quickly became one of my favorite spots. Even after moving, I continued to visit and maintained a membership for over a year and a half. I eventually paused my membership because I had accumulated several unused credits, planning to use those up before restarting. Unfortunately, a series of frustrating experiences has made me decide not to return at all: * I once arrived for a facial and waited over 30 minutes past my appointment time. I later overheard staff discussing that the aesthetician hadn't shown up and couldn't be reached. Another team member eventually worked me in. * On another visit, my niece and I scheduled facials together. Once again, one of the aestheticians didn't show up, causing delays and confusion. * At another visit, my massage appointment was canceled shortly before my scheduled time due to the therapist having car trouble. While I understand that things happen, I was rescheduled for the following day--only to arrive and find that I wasn't on the schedule. Thankfully, a therapist happened to still be there and kindly stayed to do the massage, even though he was about to leave. * I also once scheduled a HydraFacial, only to learn upon arrival that the machine was broken. I wasn't notified in advance, which was frustrating since the spa enforces a 24-hour cancellation policy but didn't extend the same courtesy to me. This seems to be a common problem and the appointment should have never been scheduled due to it being broken. * When trying to call to make an appointment you have to call several times before getting someone to answer the phone and help. I also tried reaching out to the business about these concerns. It took several weeks of follow-up calls before I finally received a response. They seemed to not really care and make excuses for the actions of the spa taking no blame or ownership of the actions. After they finally got back to me, I was told they would give me a free service, but when I arrived, they had no record of it. Fortunately, I had the email where I was told this. I did use the credit but this was not something that magically makes their actions ok. I hope the spa will improve the client experience going forward. I loved The Honeycomb Cottage in its earlier days and would love to see it return to that standard of reliability and care. Unfortunately, based on my recent experiences, it feels as though the staff and management don't prioritize communication or accountability the way they once did.

This is a wonderful place! It has a wonderful ambience and the staff was very sweet. Renee did an…read moreamazing job on my massage. I would definitely recommend visiting this business. I hope to be able to return soon.

I am still so blown away while writing this review. Dominique is an AMAZING artist. Her…read moreprofessionalism and talent was apparent from the moment I booked my appointment. I wanted the microblading, but after speaking with Dominique to assess everything we decided to do the combo microblade plus shading. Dominique explained every step thoroughly and checked on my comfort level during the entire procedure. My brow results = PERFECTION!!!!! I cannot say enough positive comments about her and her business. Please give her a call to perfect your brows, she is a miracle worker.

Don't waste your time or money. The Owner did not give me what I wanted and blamed it on me not…read moreknowing about lash extensions (even though I have gotten them at other salons and have been totally satisfied). I only tried her salon because I had a Groupon credit and needed lashes for a holiday function. She berated my taste in the lashes I was wearing previously, which needed to be redone but were not outlandish. I was terribly dissatisfied with the short stubby lashes she put in because they were barely visible. She had an excuse for everything and is not in the business of satisfying customers, she also mentioned that it was what I bought with Groupon although no mention of that was made when I booked. I wish her well but would never go back or recommend her.

My friend told me about a amazing place in the mall to have my hair cut…read more and colored. I kept putting it off, change does not come easy. HOWEVER: I went on a whim and just needed to feel special one day. I waited till my day, and a little nervous, arrived and within a few minutes, I felt like I belonged. Outstanding Customer Service. Outstanding understanding from my Stylist And end results beyond what I thought. It takes a team to get results like that. Jesus was awesome. Thanks BAA

Really bad experience with color. I would not recommend this salon for color. I am a blonde and…read moreasked for light bright highlights around my face and where my pony tail shows hair on the sides with a shadow root. The highlights were poorly done, not light snd bright and because my hair is thick some are not even visible! 2 shampoos later and I am upset because I am going on vacation next week and came in specially to get bright highlights put in. They also did corrective color on reddish color that was put on by a previous salon. The red still came thru after a few washes. Looking for a better salon in another area. The only good thing I can say is my haircut was okay and they took off charges for the horrible mess they made out of my hair.

I was more than please with the service and I will be returning. Chriss was professional, quick,…read morepleasant, informative, and convenient!

I got waxed by this beautiful queen yesterday. The place and the services that she offers are…read moreimmaculate very clean and safe and comfortable. I was actually really nervous to go because my last experience at another Salon have been quite traumatic. Pretty brown glo made me helped me relax and the process was professional. I am extremely happy with the results and will be booking my next appointment with her very soon.

7/5/23 update. So I came back here out of desperation a few months ago. My experience was soo much…read morebetter than my previous review where the guy was nasty with me. My last visit and today I got tech Julie. Chair 8. I really like her!!! She is nice and thoughtful. I told her I like my water hot and after the water cooled down she added more hot water and heated it back up. I b was very impressed. No one has ever done that before. I usually just deal with the Luke warm water and don't say anything. I will become a regular customer again. I upgraded to only 4 stars because I haven't forgotten how badly the manager treated me on a previous visit/review. I don't think he's here anymore as I haven't seen him in my last two visits.

I'm upset that I paid $115 and couldn't even get a perfectly shaped heart. You rushed through my…read morenail service and I don't appreciate that at all. I won't be returning to this location. Clearly they take no pride in their work and don't care about doing a good job. They also made me pay for my service before painting my nails so that I couldn't say anything after the crappy work. Will be sticking to the nail technicians in buckhead who care about how their work looks. I see why this place was practically empty on a Saturday afternoon.

My mom is staying in Henry county for awhile, so I treated her to a massage. Debbie took real good…read morecare of my momma and got all the knots out of her shoulders. The spa is very serene and immaculate. Momma already got another appointment! Really love her massage and Debbie was so sweet and wonderful!

This is a great establishment. I love all the different peel options. It's beautifully decorated…read more Best Facial I've ever gotten. Minimum facial is an hour and 15 min. With a hot glove arm and neck massage. It's truly an amazing place.

I have had servers visits to this minority women's owned spa. Each experience is better than the…read morelast. The owner Kizzy is very attentive to each clients needs and desires. It is a full service spa offering not only healthy hair services but also custom units, nail services, lash extensions, and massage services. My latest visit they were forecasting up new up coming health and wellness services being offered. The entire staff was very professional. I would highly recommend any service. I sat for a steam treatment and color service and my expectations were exceeded. I have natural hair and she always seems to show me the true versatility in styles with my hair. Already looking forward to my next visit.

The staff was nice and friendly but my mistake was telling her I came here with the groupon coupon…read morein the first place? The pictures were taken right after I left the shop. The colors are so sheer you can still see my nails through the layers. She painted top coat when the actual colors werent even dried yet. It's worse than when I paint it by myself. Dont spend your money on something you can do better than a specialist.

Lajori's Beauty bar is an amazing place. You will love her services. She's very professional but…read morealso she's welcoming. She really takes care of her clients. I love this place.

I was nervous at first because my skin is very sensitive. I can only use certain soaps laundry…read moredetergent etc otherwise I'll break out lol. I came in the place was clean and organized. I was greeted with a complimentary water and a smile. The lady who did my facial treatment was so nice! I got the dermaplaning facial and my face has never felt smoother. Next time I wanna try the signature one.