I wish I could say how their waxing/skin services are, but I barely got in the front door! I've passed it several times but because of my work schedule, I could never stop in and check the place out. On a rare off day, I stopped by to see if I could get my eyebrows done and was told I would need an appointment despite the fact that no one was waiting. I explained that it was rare I was off during (their hours) and had wanted to try their salon for some time. The front desk lady was very sweet but made no offer of "Let me see if someone is available" or "Can you come back in 20 minutes?" or even "I'm sorry, everyone is totally booked." She still told me to take a card, call for an appointment, and come back. I politely explained that an appointment would make me have to wait another week before I'd be off again (too long to wait when your brows already look bad) and that I was not willing to come back if they'd make no accommodation for me now. Still, no respite.
I have been to the trendiest waxing bars in Atlanta that tripped over themselves to fit in a potential new customer. It was a shame because it looked like a great place and would be more convenient for me than going to Atlanta, but it totally felt like they didn't want or need my business and let me walk out the door (forever) rather than relax their obvious iron-clad appointment policy. read more