This is absolutely our favorite place (my daughter and I) to get our eyebrows and other facial…read moreneeds! Nikki is so friendly, kind, and professional. She gets it right every time. I appreciate the easy location and the cleanliness of the business. Absolutely love this place (and Nikki, hee hee). Diane & Hailey

I went in for a simple eyebrow cleanup and clearly asked to keep my brows thick and natural…read more Unfortunately, she changed the shape completely and made them very round, almost like half circles, which was not what I wanted at all. I was so upset by the result that I started crying. What hurt even more was that instead of acknowledging how disappointed I was, she wanted to take pictures of my eyebrows. I had to say no at least 3 times. I paid for the service and left because I was too upset to say much. I know eyebrows grow back, but this was a frustrating experience, especially since I was very clear about what I wanted. I left feeling disappointed and unheard. If you are looking for a good shape - don't go here!

When I need my eyebrows cleaned up, I come here. It's $15 without tip. It's easy to schedule a…read morethreading appointment online through her website that you can find on this Yelp page. I prefer Hetal to do my eyebrows, but the other employees are good too. When it's near the holidays, they do get busier, so keep that in mind.

I regularly visit this salon for threading and facials and have generally had good experiences…read more However, after bringing my guest for a facial, we noticed several blackheads had not been removed. When we contacted the salon, the response felt defensive, suggesting she should have mentioned it during the facial and that deeper blackheads may require more than one session. While I understand this, the staff should have checked the results and explained any limitations before we left. We returned later, but the staff used a metal extraction tool very aggressively, causing significant pain. I also had to point out the remaining blackheads individually. When I privately shared my concerns, the response was dismissive and suggested I find another salon. I appreciate that they allowed us to return, but the poor communication, aggressive extraction, and lack of a final check made the experience disappointing. I hope they improve their customer service and ensure extractions are performed safely and gently.

I've been coming here for a few years, and Ankita always does an incredible job. She only needed to…read moreshape my eyebrows once; now she just cleans them up each time I visit because the shape is still maintained. I love how gentle she is when doing my brows. The staff is always so friendly. They have an iPad to check in which is super simple. The place has enough chairs for waiting. It's also always clean!

I'm super loyal when it comes to things like hair, brows, and nails, so I've been coming here for…read morethe past 2 years whenever I'm down from Sac--I've had some amazing results, but the most recent one was super dissatisfying and left me feeling like I was being rushed out. I was asked if things looked OK, but once I feel like something is off, I'm not going to ask the same person to fix it to be honest. I specified one part of my brow that I am trying to grow out, but there are lots of hairs left under both brows that make it look messy/unshaped. I will say this was the least painful threading experience I've had by far, but I do feel like the lighter hand may have resulted in less sharp results. Maybe a better option if you have thick brows to really work with.

I have been going to Romi beauty salon for almost 4 years and i am pleased that i can get all my…read moreservices done under 1 roof. The owner is an absolutely wonderful person and very professional. The staff is also good and efficient. I usually get waxing , facial , hair color , threading done and never had any issues. They use quality products and also makes sure that customer is aware and satisfied. The facial and waxing rooms are separate and private. The sheets are always clean and sometimes during my facial massage i ask for blanket over my legs and take a quick nap. I would say the owner is very respectful and makes sure her clients are comfortable at all times. The salon may not look very fancy but services quality is excellent. I highly recommend to others .

I booked a hair styling service with Romi few weeks ago. From the beginning, we were clear about…read morethe pricing, and I paid the full agreed amount of $25 in advance for a french braid. At no point during our conversations did she mention that the final cost could exceed what we had agreed upon. I had also shared photos of the hairstyle I wanted from the start, so the expectations were clearly communicated. On the day of the appointment, just before her co-worker began styling my hair, I noticed her pulling the co-worker aside and quietly say something. While I don't know exactly what was said, the situation became concerning when, after the service was completed, I was informed that I needed to pay an additional $15 because my braided hair had been tied into a high ponytail. This was presented as an "extra" service. Her attitude sounded so greedy and unprofessional. What frustrated me most was that the hairstyle I requested--including the high ponytail--had been discussed from the beginning. If tying the braid into the requested style was considered an additional charge, that should have been disclosed before the appointment or at least before the service started. It should never come as a surprise after the work is already completed, when the client has little opportunity to decline. When I questioned the additional fee, she referred to her notes, which stated only "braid service - $25," and used that to justify charging me another $15. While I understand that businesses have the right to set their own pricing, I also believe they have a responsibility to communicate those charges transparently in advance. Unexpected fees after a service has been completed feel unfair and leave the customer in an uncomfortable position. Ultimately, I paid the additional amount because I felt I had no practical choice at that point. The service had already been completed, and I didn't want to create a scene before my event. However, the experience left me feeling disappointed and misled.

I came in with natural black hair with damaged ends that were still clingy onto the last coloring…read moresession I did probably 3 years ago. I was a mess! Michael is like a magician. I mean, just look at the photos. I wanted my hair to be brown with light brown highlights and he definitely delivered! Not only did he nail the color, the cut and the blow out afterwards was *chefs kiss* .. Michael is so friendly and works quickly. He doesn't waste any time, but also doesn't rush! I don't even want to share how much I paid because it's such a steal! I definitely recommend this place!! Where has Michael been all my life???!!! Never leaving him again!!

Love this place, Michael has been doing my families hair for over 20 years and I've always happy…read morewith what he does with my hair. I get my hair highlighted and cut about three times a year Michael always makes suggestions for new updated looks. The cherry on top is that he is a big hearted person who loves his craft and it shows.

First of all, I don't need fancy haircut, but still i wanted to find a professional and a person…read morewho cares about your hair. Secondly, she found an appointment very quick and location is very nice. Lastly, I like her as a person. It very important for me to meet with nice person who can make some recommendations and suggestions about my hair. I'm super glad that I found her. Ps. She makes haircuts for kids to! And also she make facials.

This is a pre bridal shower practice hair do, which I'm totally in love with. What I really found…read morepriceless was the fact that she lessons to what you like your hair look like and she is really open to any styles. I can't wait to see what my hair is gonna look like on my Big day. I highly recommend her for any big and important events you might have.

Anna was really sweet and knew her stuff when she took me in for my first waxing. She was very…read morecalm, friendly, and welcomed me in and helped me relax for my first time.

PLEASE BE CAREFUL SHE WILL TAKE YOUR DEPOSIT MONEY IF YOU TRY TO ADJUST YOUR APT!!!!…read more SHE HAS CONTINUOUSLY HARASSED ME FROM HER PERSONAL NUMBER WHICH I HAD TO BLOCK. SHE THEN DECIDED TO CONTACT ME FROM ANOTHER NUMBER. THIS HAS GONE ON FOR 3 WEEKS NOW I wanted to like Anna as she comes off as sweet and does a decent job with waxing. But as they say you get what you pay for. When I tried to reschedule the day before due to having my car under maintenance (I even sent her proof of my receipt) she said she would take my deposit and charge me extra for a different day. She sent me her policy which you can see clearly states below nothing regarding rescheduling prior to your apt day. She then argued with me, updated her policy and blamed me for messing with her income. This is not only unprofessional but distasteful. Anna continued to tell me that I shouldn't be canceling (which I wasn't doing) because it hurts her business. After I told her I won't be coming back she doesn't get the clue and will continue to harass you. I've never experienced anything like this from a business provider before. I also worked in customer service my entire life. I hope Anna can get a grip and learn how to run her business with more professionalism. Taking clients money without having clear guidelines about changing appointments is essentially stealing.

I've had many lash lifts before, but this was honestly the worst lash lift experience I've ever…read morehad. After the initial service, my lashes were very uneven. One side was lifted much higher than the other, some lashes were sticking straight up, and others were bent, crossing over each other, or pointing in different directions. By the second night, I realized that one of my actual lashes was pointing downward and poking my eye, causing discomfort. I took close up photos and texted Thi to show her what was happening. Her response was simply, "No problem I can fix." There was no apology or acknowledgment that something had gone wrong. I was disappointed by the response, but I still decided to go back because I wanted to give her a chance to correct the issue. I have a busy schedule as well, so returning meant taking additional time out of my day to have a problem from the original service corrected. Still, I made the time and went back hoping she could fix it. After the correction, my lashes looked somewhat better, but the result was still uneven. Some of my upper lashes were still bent and going in different directions. What upset me even more was that after the correction, some of my lower lashes became visibly crimped and wavy, even though my lower lashes were not supposed to be treated. I also began noticing approximately 2-3 lashes falling out almost every day. When I went back for the correction, I was also disappointed by how the situation was handled. I still did not feel that there was a proper apology or accountability for what had happened. I WAS TOLD THAT I COULD GET A REFUND AND GO SOMEWHERE ELSE TO HAVE MY LASHES FIXED,, but I had already taken time out of my schedule to come back specifically to give her a chance to correct the problem. I also want to clarify something regarding my next appointment. Immediately after my initial service, I had booked another appointment for 8/17. I have a busy schedule and generally prefer to book appointments well in advance, so I scheduled it before I realized the extent of the problems with my lashes. After everything that happened, I had no intention of returning. However, I later received a message saying that my 8/17 appointment had been canceled even though I had never requested the cancellation. Although I wasn't planning to go back, canceling an appointment on my behalf without any communication still felt unprofessional. What disappointed me most was not only the result of the lash lift, but also the way the situation was handled afterward. I understand that mistakes can happen, which is why I contacted Thi directly and gave her the opportunity to correct the service rather than immediately leaving a negative review. Unfortunately, even after returning for a correction, I was still left with uneven and bent upper lashes, crimped lower lashes, and ongoing lash fallout. I've included photos and screenshots so others can see both the results and the communication for themselves and make their own judgment. Thank you for your response. I would like to clarify a couple of things. When Thi and I scheduled my next appointment for August 17 immediately after my initial service, I was never told that a deposit was required or that the appointment would be automatically canceled if a deposit was not completed within a certain timeframe. Had that been explained to me when the appointment was booked, I would have understood the cancellation. I also understand that English is your second language because English is my second language as well. For me, this was never about perfect English or the wording of a text message. A language barrier was not the issue. Empathy and accountability do not require perfect English they can be communicated through tone, actions, and the way someone responds when a client comes back with a problem. When I showed you what had happened to my lashes, I was not expecting perfect words or a perfectly worded apology. What mattered to me was feeling that my concern was genuinely acknowledged and that there was some understanding and regret about what had happened. Unfortunately, I did not feel that through our text communication or when I returned in person for the correction. I appreciate your apology now and your offer of a refund. However, my review was based on my actual experience: the original lash lift, having to take additional time to return for a correction, the condition of both my upper and lower lashes afterward, the ongoing lash fallout, and how the situation was handled. My intention in sharing this review is not to criticize anyone's language ability or intentions, but simply to provide an honest and factual account of my experience. UPDATE: After my review, I received repeated messages from 7:00 AM throughout my workday asking me to remove it. I felt pressured and uncomfortable all day. I shared my honest experience to help others, not for a refund. The screenshots speak for themselves.

I love how Thi makes my lashes all the time best service ever, never going to get my lashes done…read moreanywhere else!

This little threading place is located in the mall near Target…read more I am totally hooked on threading now and won't ever go back to waxing. Ask for 'Seema', she's there everyday except tuesday and saturday. She did wonders for my light eyebrows and made them arched and sexy :)

I've been coming to Jasmine since June after being referred to her, and I'm so glad I found her! I…read morehad been looking for someone for a while, and she has been amazing from the very beginning. She always does such a great job and really knows what style works best for my eyes. My retention is always so good, which is a huge plus for me! I also love that I can trust her judgment and just let her do her thing because my lashes always come out amazing. Definitely recommend Jasmine if you're looking for someone who is consistent, knowledgeable, and great at what she does!

I've been getting my lashes done since I was 18 and I've been a certified lash tech since '21 So…read moreI've definitely had my fair share of experience but this is by far my favorite place. It's such a hidden gem!They're tucked away in a small plaza but luckily I saw their grand opening sign earlier this year when I was driving home and decided to give them a call and I was on their table the next day. Haven't gone anywhere since. Jasmine and her team are incredibly talented!! They take the time to listen to what you want and execute it perfectly. I've never left unsatisfied and I've been coming for months now. Their retention is unmatched. Plus I love their decor it's very zen and clean. I also had Mimi today and she was amazing!!! She gave me exactly what I asked for and she was quick! Definitely give them a try if your local. Or even if you're not cause I'm from sf and I happily make the trip to see them lol