My Brother asked me to pick him up and bring him to this little known Auto dealer; in the heart of…read moreNorth Albany. He met with the owner and his son- John Aidala and Steven Aidala, the day before, Being the Matriarch of the family, I felt he should be buying from a larger know company. The neighborhood has deteriorated over the last 30 years and to be honest, I was reluctant to even drive there. Talk about a step back in time-the 79 yr old owner was sitting right there in a 1970's desk, personally greeting anyone that came through the door. All the paperwork was really to be reviewed and more than satisfactory. The inspection had been done at the closest dealers. The son advised me he would pick up my Brother at his home, later that day. "They" would complete everything at the DMV and my Brother could drive his new car home that day. John was reminiscing about "our" school days-we all attended Vincentian Institute. If you want to seriously be treated like "you're special"-go here, Amazing family business that was just honored by the City of Albany for 75 years of service

This was written in November when we purchased the car, yet Yelp somehow buried it. It says…read moresomething that I went looking for it months later to make sure our great experience was shared! We just purchased a used car from Quail Auto Sales and could not have had a better buying experience! We had been looking for a car for our son for a long time at numerous dealerships. Although there had been cars at other dealerships that we were interested in enough to purchase, we never found sales staff that made us feel comfortable that the information we were given was reliable. For us the car was important; but equally as important was feeling that we had gotten a fair deal and trusting that what we were buying was without hidden issues. This is why we purchased from John and Steve Aidala. Their dealership is locally owned and has been for many years. The Aidala's have been part of the Albany community and pride themselves in maintaining a superior standard of service and fair business practice. We saw the car online on a rainy Saturday 30 minutes prior to Quail Auto Sales closing for that day. My husband called to make sure that they were still open and that the car was on their lot. Their website said they were not open on Sundays and we knew that this Prius was a great find. John answered the phone and my husband asked if he could make it there 10 minutes before closing, could he still look at the car? John told him that the rain would make it difficult to really look at the car and he would be happy to meet him there the next day to show him the car, even though they aren't open on Sunday. Every single interaction after that was the same good customer service, fair dealings and just an over all good feeling purchasing a car from them. I will return again to buy from Quail Auto and have recommended them to friends and family.

Good quality and trustworthy service especially if you have a Honda. George has been keeping my…read morewife's 1997 Honda Accord running like a champ for the last 2 years. Her Accord has 275,000 miles on it. Recently George was able to find and install a used hood of the same color to replace the original hood that had rusted for only $175. I have not had the experience described by A.S. They have never demanded more that what was quoted and I have paid with a credit card every time. The car is ready when promised. I have had no problems with the repairs performed. I am thinking of purchasing a used car from G&R and would be interested in knowing of any recent experiences people have had, good or bad.

Whenever I call Ayers Auto for work on my car their response always is to bring it in ... They do…read morethe job perfectly. I highly recommend Ayers. Thanks Ayers for work well done. Karen T.

They do not do tire alignmnents so if you trade out tires youll have to go elsewhere to align them…read more Kinda nonsensical.

I've been going to Grand Premier tires for decades, and I am pleasantly surprised that they've…read moregotten so popular that I was not able to get my tires from them this year. People arrive hours before they open and sit in a car and wait to be one of the first ones in. There are no scheduled appointments, and it's first come first served, with the busiest seasons being in the spring and fall, as individuals swap their tires between summer and winter. What makes them special is the selection of tires, pricing, and the quality of work. They set the proper torque on the lug nuts, allowing for an emergency, roadside, tire replacement, and they inflate tires to the correct pressure. It's sad that most shops can't do the two above things. The other thing to keep in mind is that Grand Premier doesn't do alignments, but they do have a place nearby that they recommend.