Unfortunately, this year I had 3 incidents of damage to my car. One in IL, 2 at home in Mi. The…read moreexperiences I had with Gerber in Holland, MI was night and day better than the experience I had with Gerber in Skokie,IL (that review is posted). The folks at the location on Blue Star are honest, informative and beyond professional. When you are in an accident it's tense and frustrating. Lisa at the front desk was amazing. She was personable and helpful in giving me all the details about the timing for the repairs, helping coordinate with the rental car company and keeping me informed. She eliminated any stress from the process and was beyond helpful. Preston, the adjuster was also sincere, helpful and informative. A part was lost on my bumper from a previous repair and I thought it was a warranty issue. He pointed out that someone had hit my car and showed me where the impact was. Not a great feeling, but I trusted his evaluation. Because they were going to have my car for a while. I asked them to take a look at the repairs that were done on my car at the Gerber location in IL; i noticed some potential issues. They found problems and made the necessary repairs all under the Gerber Warranty. While I hope not to have to return to Gerber anytime in the near (or distant future), I do know that when/if I have any other collision repairs this is the only place I'll go.

GREAT customer service!! my yukon denali looked perfect!!…read more i felt like i was the only customer that mattered! highly recommend !!

Prompt, professional and very convenient. Just needed a stone chip repair. Done in less than 30:00…read morecan't even tell where the repair was made. Awesome work, reasonable price.

John showed up at my home (Rockford) right on time and completed the replacement neatly and…read moreprofessionally. He was very understanding when my son was delayed in getting his car to my house for the repair and worked with us to still be able to complete the repair the same day. Thank you John!!

Kelsey had the paperwork ready and was on time when we picked up our vehicle. We've had two…read morereplacements within the last two weeks and so far no complaints.

Replaced 2 of my vehicles windshields on the same day. One vehicle they left the rear view mirror…read morehanging by a wire. Had to call them back to get them to finish the job. The other vehicle developed a stress fracture 6 months later and they refused to honor the warranty saying it appeared to be an impact. I was in vehicle when it cracked and when I had a more qualified auto glass company replace the stress fractured windshield they said they could not see any signs of impact causing the crack.

Had my cracked windshield replaced and it started leaking around the perimeter just a week later. I…read morebrought it back in with pictures and the interior was still damp. They evaluated it and decided to replace it again. First rain and it's leaking again. Same drill, brought it back and now they say it's the roof or luggage rack that has never ever leaked. I was not convinced but took it to the body shop to get checked and they showed us areas around the windshield that are actually soft and lifted. STAY AWAY

Professional service and product from start to finish. Very pleased. As expected…read more This sentence is only because the yelp system requires at least 85 characters.

Just tinted my wifes car and wow am I impressed! Not only are they super friendly and reliable but…read morethey got me sceduled super quick! Will be back to have my vehicle tinted, also along with future detailing as well!

From the owner: Call today to book your next Detail! read more

Tech did a good job with the install. They cancelled the first appointment, no showed for the…read moresecond appt then said I had rescheduled which I had not!, was an hour and a half late for the third appointment. Good install but definitely not a reliable business.

From the owner: Complete Auto Glass is a local, family-owned business. We have been providing professional glass…read moreinstallation and windshield repair services for over 45 years throughout West Michigan. Call us for a FREE estimate today. We also offer up to 100% OFF insurance deductibles. You will be glad to learn that we are recommended by all the insurance companies because quality and safety are our top priorities.

I needed to have an affordable replacement windshield for my CR-V but worried that the prices had…read moreskyrocketed since the last time I had to buy one. Paul spent less time switching in the perfect fitting, new window and attaching my rearview than my wife spends cooking. By the way...same exact price as in 2016! Different car now but apples vs pears

Was an awful experience, would advise to book work with ANY other shop. Quoted a 2-4 week lead…read moretime for body work and asked for a $2k deposit. Job took 11 weeks, called numerous times, each time he said, "another week or two." Rarely answered phone. Would have booked with a reputable shop if I had known how little this guy cares for his business or reputation.

Dan Green has done body work on my vehicles for many years. He does professional quality work at a…read morereasonably price. I would recommend him to my friends. Ray Pater