I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

Why replace a window when Ardmor can fix the one you have. Great service, Great work, all at a…read morereasonable price. Thanks Ardmor Michael Colombo

No purchase made with this business but I appreciate their responsiveness and answers to all my…read morequestions. overall good communication!

Great product and great customer service. My wife and I love our new entry door. Highly recommended.read more

Great response from this group and service expediency! Additionally, the response from this phone…read morecalls and emails is exceptional.

I hired Monks Design Studio to help me design a full bath renovation. Zoriana is a very creative…read moredesigner who listened carefully to what we wanted, and spent as much time with us as we needed to work out the details. She intuitively picked out materials that appealed to us, including the tile, countertops, custom cabinetry, and fixtures. Along with Brian, the estimator, she came up with an ingenious use of the existing small space for an expanded walk-in shower and vanity area. Zoriana created a CAD rendering of the project, so we were able to clearly visualize what it will look like. Monks met our budget, and we are excited to proceed with the job. Still in the early stages, but I will update with pics when it is finished.

Very Satisfied with the work Done. Bought a new lift master opener…read more Brandon was Knowledgeable and did excellent work. We ran into some bumps in the road due to a previous installation and a small door opening and more. He went the extra mile to resolve the issues and make me happy at a reasonable price. He did not try to upsell me with things I didn't need, Kudos to Leslie the office manager as well. Ted

Absolutely fantastic from start to finish, Brandon and Scott did an amazing job on our recent…read moregarage door installation! Please feel free to read more on our Google review, but we can't recommend Doors Done Right any higher if we tried...professional from start to finish, and a great value for the price.

When opening the new store I couldn't get the gate up on my own. We weren't going to be able to…read moreopen without immediate help. We called, they came and quickly installed a chain. Life is so much easier! Thanks to J1 Door Co. for the quick reply and awesome customer service! We look forward to working with them in the future.

The guys from J1 helped us fix our motorized garage door. They quickly scheduled time to check it…read moreout ... even on a holiday (Memorial Day). We all thought it might be a simple fix. Every company that came to see it thought it would be simple. But when J1 came out to perform the repair and ended up spending several hours working on it, they realized it wasn't so simple. But, they didn't charge us for anything that visit and even apologized for not being able to make it happen. They explained the necessary parts that needed to be ordered before they could correctly make the repair. They put in the order, and came back out as soon as the parts came in. The door works perfectly now. We appreciated their honesty and skill so much that we have them coming back out next week for another external door repair. Highly recommend!

He takes a long time to get back to me, and has not yet answered my questions…read more I sent him photos, which he claims not to have received, I sent them again, and he didn't respond to them, I have been asking for pricing, and not once has he responded to my specific questions.

My purse was stolen last night forcing me to get the last spare set way across town. I have one of…read morethose really hard to get copied keys. These guys picked up my own spare set copied and returned them in about 2 hours. $75 plus $45 for delivery to east village. Don't know if I will get my purse back but I feel less freaked out that there is only one set of keys.

Nothing but praise for Drozic Doors - my old garage door's springs were way out of balance - they…read morecame when they said they would, replaced the springs, all cables, and rollers. Adjusting the whole thing so it's easy to open or close manually. I'd highly recommend this company.

Drozic Doors was phenomenal...called for service...received a timely callback and appointment. Tim…read moreshowed up on time...gave thorough estimate of work that was needed to be done. Showed up on time day of repair...everything was completed as per order. Personable ... answerved all questions...highly recommend this company

Awesome service, customer care, and quality work. The job was clean and very professionally done…read more Highly recommend Volodymyr to take care of all your glass selection and install needs.

Vladimir and his team are awesome! Incredibly honest, professional, very reasonable prices, on time…read morewith outstanding follow up skills and delivers exactly what he promises. Glass Diamond was a rare find and an absolute pleasure to work with.

It is with great enthusiasm that I write a review about Monk's Home Improvement. After being highly…read morerecommended to use Monk's services by a family member six years ago for their superior painting and home renovation skills, I instantly felt confident about their reliability and trustworthiness by the level of knowledge and communication (by the in-house team as well as the in-the-field team) all throughout the bathroom painting and sink/countertop replacement project. I would absolutely recommend Monk's for home renovations of all shapes and sizes. Monk's is the only place that I would turn to for any type of home remodeling project. Since the original work, I continue to use Monk's from projects small to large, such as backsplash replacement to casement window and door replacement to laundry room renovation with design, as well as a gut primary bathroom renovation and design. After all of the work was completed, I literally was blown away by the skill level and professionalism on every aspect of the job -- not only from the contractors who performed the work (Diego, Mainor, and Maurico), but also Maria, the talented Estimator; Nelson and Jim, the superior Project Managers; Denise, Casey, and Cortney, the amazing Designers; Mike, Windows & Doors Expert; as well as Kathy, the lovely Front Desk contact at the Morristown Showroom.

Review long overdue - I used Monk's to perform an incredible amount of work on my house before I…read moremoved in. They refinished and stained the floors, redid all the paint throughout the house (inside and out), replaced all the windows so that they actually open and close, let's see... there was more, but it's been so long! I haven't had to retouch anything in many years, and I am now consulting with them for more improvements. Very professional and open, honest, and looking to help you find your balance of value and quality. They are my first choice to come back to any time I have work to do - I note they don't do _everything_ I'm looking for (they'll redo my deck but not the walkway leading to it?), but for what they do, I trust them 100%.