In one word: useless. I cannot believe I wasted my time here and they stripped my lug nut and…read moreblamed the person who is a dealer that they did it. You'll never worry about ever getting my business again.

I love Valvoline across the board. Finally made it to this "Express Care" location I've been…read morenoticing for years. It's way cute but w only a single bay operating at the time of this review (definitely advertising HELP WANTED with a banner in front). A few weird things of note. The car in front of me (younger female in a Mustang) received window cleaning all around. That caught my attention because I've never seen Valvoline clean windows. When it was my turn however, they weren't thinking about reaching for the squeegee until I said "what about my windows?" At which point one of them sprayed some Windex on my windshield and pushed it around a little. My windshield may actually have been cleaner before he did that. Lol. Another major difference is I had to special request them to put air in my tires. That has absolutely been an automatic step at every other Valvoline I've been to. Is this an express vs full-service difference? Who's to say? And the third big difference was that at check out when I asked if they had any promotions or special discounts I could utilize, I was told "ladies day was yesterday." In my experience there is always a discount even if it's $7 off or 10% or something to be given when asked. Chuck Dick, the operations manager on duty, was cordial and knowledgeable, but seemed a little distracted with the customer / former employee in line behind me. I'm not saying the service was terrible, I am saying it could certainly have been better.

This is my second trip to them for servicing my Mercedes GLC and their amazing!!!Definitely would…read morerecommend the Ashland Jiffy Lube.

I slid in this shady establishments because I saw three able bodies sitting around talking thinking…read moreI could get an oil change pretty quick . I asked them specifically what price oil changes they had. They said a $50 one and a $80 one. I asked what the $50 one was and they said 0W 20 full synthetic. I said let's do it knowing full well that's what my car takes and that's what I have been changing my own oil with for the last three years. As soon as I got around to the bay, they looked at my car and said we can only do the $80 one because blah blah blah blah. Well you just lied and just lost a customer . I've experienced other horror stories from jiffy lube first hand. This is the last time I will ever consider using them.

The personal at A.C.WOW Tire & Auto were very professional and friendly. They work with my oil…read morechange quickly. And the inspection state and they fix with a razonable price(the light). I recommend this place %

I got a flat late on 95 & was able to get safely to a motel. Called a few shops first thing in the…read moremorning and AC Wow not only fit me in but gave me the number for tow company. They tried to patch my tire to no avail. New tires ordered that morning and I was on my way before COB. Highly recommend, super helpful and knowledgeable. Great staff.

Quality service is excellent fo r every service requested,the price is honest ,the personal is…read morevery frendly and the office is confortable

Air Park Auto is the epitome of excellence!!! I have been "burned" by so many mechanical businesses…read morein the RVA area in the past, and I feel SO comfortable and KNOW that I get the MOST cost-effective and friendly and CORRECT service available in VA! I did use another shop one time and found the service writer MOST helpful, friendly, kind, knowledgeable and to the point. I went back for another repair and found the service writer no longer there. I was so disappointed and didn't have my repairs done there. I went to Air Park Auto after a co-worker and friend recommended it, and there she was! My service writer was HERE (Ms. Kelly!!!)!!! SO . . . I've had much (to me, anyway) work done here, and it has ALL been EXCELLENT!! The mechanics are quick, efficient, knowledgeable and ALL the service has been that and more! I continue to be impressed and awed by this business! Great Service, Fair prices, and the people are superior!

Took almost two hours after setting an appointment a week in advance. Would leave a zero star…read morerating if possible.

This place is very dishonest and shady. They told me that I had a huge hole in my exhaust and it…read moreturns out it's only missing a bolt. So that huge hole that they told me about turned out to only be the size of a bolt. They also did not do my alignment correctly causing my tires to spin and almost make me to wreck because they did not reset the sensors on my tires. Every time I have picked my car up from having repairs done at Cawthorne something new would be wrong and of course they would claim it was like that already even though it was not. When I called to confront them about these things they got confrontational with me immediately And then the owner's daughter Proceeded to repeatedly call my phone. I'm assuming this was to harass me for calling her father out on his poor quality of mechanic work. I would never recommend this shop after All of the bad experiences I've had with them. What they're doing to people is borderline criminal and I'm surprised they haven't been sued yet. They definitely praying on those who they feel don't know any better. After posting this experience on my facebook I was not surprised to find that many of my friends have had problems with Cawthorne auto and tire as well. Edit: I'm not from San Francisco California I'm from Ashland Virginia so I'm not sure why its saying that. I'm literally posting this from my apartment in Ashland VA lol.

Took my car there to get my brakes looked at and they told me it would be $1,300 and that I would…read moreneed front and rear brake pads and rotors. The next day I took it to another mechanic and they said I only needed front brake pads for $220. I will never go here again.

My experience was not terrible. The people were friendly the shop got my car done extremely fast…read more The problem is the price. I believe they took advantage of my situation due to having to have the car towed there. They charged me $923 to fix two lines of my brakes. They did not replace them. Just cut it in four places and put unions. They charged me over $700 alone in labor for this. They then threw on a "shop supply" fee of $70 at the end. I had to call them and get it off. To quote someone then add another $70 to that quote for a "shop supply" fee is unethical. I've taken my car to several dealerships and mechanics and have never had this happen. If you want fast service this is the place. Just be prepared to put down a decent amount of money for fast and easy work.

I had work done at a different shop and immediately after had a low oil pressure warning. My friend…read morerecommended I bring my car to Duffy's so they could inspect the previous work. They found a pinched wire, loose bolt among other things. Everyone was very professional and got the work done quickly. I'll definitely come back here in the future for anything I need.

As I was heading out of town last Friday, on a rather warm day, I noticed that my AC was not…read moreblowing any cold air. We quickly decided to head back to the house and swap out vehicles before making a severanhourntripndowkntuenroad with two young kids in the car with no AC. When I got back into town on Monday, I made a FB post looking for recommendations on a repair shop that wouldn't rip me off and would repair it without me having to bring it back several times. One of my friends suggested Duffy's and I decided to give them a shot since she gave a good review and they were close to my house. I pulled up the website and noticed a text feature which was great since I was in the office and unable to talk on the phone. Within a few minutes, I was told told that he had a pretty full day the next day but that he could get me on to take a look. I dropped the vehicle off and a short while later I received another text asking me to call him where he went over how much it was going to cost and what exactly the test entailed. I told him he could move forward with the test. He texted me again and asked me to call back in and told me they were able to find the leak and they could repair it that day if I wanted them to. I agreed to the repairs and he let me know when the work was complete. I called and paid over the phone bc I wasn't sure I was going to make it there before close. When I got to my car, the invoice was laying on the front passenger seat and I appreciated that it included everything that was wrong, what they did, and all of the details in between. The nice cold air immediately blew on my face and I was extremely satisfied with my experience. As if I didn't already have a pleasant experience, I was even more pleased the following morning when he reached out to me again and wanted to let me know that when the condenser was replaced, it was evident that the damage was from a previous accident that the vehicle was in and that it might be worth it to reach out to my insurance company. The only accident the vehicle has ever been involved in was striking a deer in 2018 where I already had 4K in repairs completed and they obviously missed this. I reached out to my insurance company and asked to add this to the original claim and they have already agreed to reimburse me! Lane with Duffys was very helpful from the get go! I will definitely be a repeat customer and recommend this shop in the future.