Great service, fair prices, quick work. friendly staff …read more I have had my last three sets of tires from Vondelehr installation was quick and service impeccable as always. they also do tire patching, suspension work, alignments and more. Would recommend them to anyone needing tires.

Fast and friendly with competitive prices. Booked an appointment with the former Dyke Tire, now…read moreTire discounters, and was told to leave it all day for an alignment. Called Vonderlehr and had it done for less in 30 minutes.

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

Surprised! I came because of a sign advertising the brand of tires on my car. My tire had a small,…read morevisible screw in it. Wondering if the tire could be plugged? Yes, I'm told, expecting to hear that "upon investigation, I'm sorry to tell you that you need a new tire." But no! I was told you don't need a tire and the screw did not puncture the tire! Expecting an "up charge" it was no charge!!! Thanks a bunch!!!

Mark's attitude towards customers has turned me away from this location. Very rude and belittling…read more For some reason they are unable to explain car problems in simple terms. Second opinions have showed me that they continuously overprice the work being done. I've had better luck taking my car to the dealership so they will be honest with me.

Well Goodyear you did it again.. I went in for an over due…read moreoil change and had the pleasure of interacting with Dana and Donna. I choose to wait for my car. The varied, interesting and informative conversations I had with these two was so refreshing. They made me feeling like an old friend and the conversation flowed organically from one topic to the next.. I challenge anyone to try and stump Donna on anything Harry Potter, any book, any character. My money is on Donna.. Thank you guys for fixing my car and brightening up my day....

I ordered four tires for my truck. Though I was scheduled for a 3:30 appointment for tire install,…read moreI showed up more than 2 hrs earlier due to circumstances out of my control. Will, the manager said no problem it would be a wait before they got to me. The wait wasnt long at all (45 mins) before my truck was driven into the garage bay. When the tire install was nearly finished they noticed the white lettering on the tires was showing outwards when I had asked for it to be showing inward. They advised my of their error and said they were adding more staff to the job so my wait time would be mitigated. When it came to calculating the bill, Will gave me a generous amount off the total bill for the longer wait time. I never asked or suggested a discount but they were kind enough to offer it. The entire crew there is very nice and informative and one employee (Mike I believe, Im bad a names and my apologies if I have the name wrong) shared stories about our older Toyota trucks. I'll be going back there.

Job completed as advertised without a bunch of mark up suggestions. They take appointments and keep…read moreto their times. Rick's staff seem knowledgeable.

Finding a good mechanic for my family (4 cars) was important. We have found that in Rick's. Can't…read moresay enough good things about them. Thank you!

My boyfriend's tire needed a patch after he picked up a bolt in one of his tires. We showed up with…read moreno appointment and they quickly took the tire off, removed the bolt, and patched the tire. Less than 20 minutes. One star off because they over inflated the tire and we had to let out some of the air so it matched the other tires. Overall good value for a quick service.

I had just gotten tires from sams tire and auto and I kept hearing a weird noise and my front tire…read morebolts came off and the other one I could unscrew with one hand so I took it too advance auto parts to see what the problem was and my tire could have come off. if you get tires from them please make sure you recheck them yourself.

Excessive delays for a state inspection- 2 1/2 days when they said I could pick up next day. Also,…read moreI paid them to rotate my tires and they did not. Horrible experience all around. Go somewhere else.

Misleading and dishonest. Came in for an oil change on the advertised coupon of $29.99. After…read morethey finished I showed them the coupon and they say I can't use it because my vehicle required synthetic oil and the coupon is for standard oil. They charged me $110 and let me use a $10 off coupon. I told them they should have told me the cost difference before doing the work. They didn't care. Never going there again. I would take your car elsewhere. Shady business.

Super impressed with this establishment!! My entire experience was great! I no longer wanted to go…read moreto my usual location in Richmond and decided to find some place new. Sooooo I stumbled upon Express Oil Change & Tire Engine, and I loved the experience!! The best part about this entire experience ... being able to sit in the car!! I was greeted as a new customer, and everything was explained to me thoroughly about the general process. Tom was excellent, and managed my car. He was thorough in his explanations, answered all my questions, and even helped with two unrelated items without me having to ask at the end of my appointment: 1. Retightening my hood latch, and 2: resetting my oil change notification in my car, which prior places said would reset on its own, but never did. He even told me how I could do it myself in the future and showed me. Excellent customer service from Tom, and he is the reason I would come back!

Don't go here for state inspection. They will "hunt" for issues and then give you a ridiculous…read morerepair price.