It was great! I was able to get an appointment on the schedule quickly. They took care of the…read morelittle crack in my windshield and it's held up great since. Great staff too!

Glass Doctor Auto responded promptly and was the only one who gave new and used options up front…read more Pricing was itemized by parts and labor. They taped the sunroof pending the parts being available (which worked well enough to complete our interrupted trip to Shenandoah County without any issues). Work was completed by the promised date and time. I was impressed with their professionalism and customer service, and will certainly use them again and recommend without reservation.

It has been a number of years since AC Glass installed glass showed for us. They did a nice job,…read moreon time and as promised.

From the owner: AC Glass Company is a locally-owned glass service company based in the Glen Allen area. We provide…read morea full range of services across a wide variety of applications in residential, commercial, and vehicle glass use. Contact us today for more information!

From beginning to end = fantastic experience…read more Our new car had gotten a chip on the windshield with a flying rock. It was slightly concerning so we got our pic and I decided to reach out through email. Of course, I'm one of those people who emailed Friday afternoon (my bad) and I heard from Lorri Tuesday morning. She was quick to respond right away with my concern and setting up an appointment was super easy. I had my appointment this past week and it was easy to find and I was helped right when I walked through the doors! Fortunately, we didn't need to replace the whole windshield and the chip was an easy repair. I sat around for about maybe 45 mins and it was done! Easy to set an appointment, smooth transaction, and fantastic work/service. I definitely know I'll be reaching out to these guys if anything else happens with our automobile windshield! Thanks!

Brought in 24 Roque to have windshield replaced and calibration done. Windshield was replaced…read more Notified before pickup they could not due to calibration because they did not have updated software. I would need to take it somewhere else. The estimate had been based on doing both. They did not breakdown cost in estimate. Mind you there are safety features aligned with the calibration. Called around got estimate from Nissan. Told them how much it was and I expected it to be deducted from estimate. Long story short I walked away with an unsafe vehicle and an additional cost to get vehicle right. They should not have attempted the job if they could not do the whole job. This was just messy! I would not recommend using them for any replacements without guarantee they have what is needed to do the job. Additional time and money and putting someone in unsafe vehicle is the outcome. Beware.

fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Quick response to inquiry & was able to get service done quickly too! Would highly recommend.read more

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Installed a new windshield for mine that was leaking. Initially seemed to do a good job. He only…read moretakes cash or checks. He left without giving me a receipt. I called him and he mailed me a receipt a week later. Then 2 weeks later the first time I went over 45MPH (I mainly stay close to home) my husband, daughter and I noticed that makes a whooshing noise. On Interstate 95 doing 70MPH it was loud and scary. I called him back and asked him to check it...He asked me if I was sure it was coming from the windshield...DUH! He also said it could be caused by my dashboard. I've had this vehicle since 2005 and never had these noises. He told me he would come back the following week to check it. I asked him if he could bring a copy of the warranty that he said he had. He said NO. He said that it had a lifetime warranty guaranteeing against any problems except for those beyond his control such as a rock coming up from the road and hitting it. I asked him to put that in writing since he didn't have it in writing. He refused. I asked him if I wrote that on the back of my receipt if he would at least initial it. HE REUSED and got beligerant. He again said that his word for the lifetime warranty should be enough. FOLKS...we all know what any sane person would say...get it in writing or you have NO warranty. He asked me if still wanted him to come out and I said yes. The next day my husband's care broke down and had to be towed to the repair shop. Since my vehicle would not be here the rest of the week, called him, office and cell phone and no answer and left a message on the office number asking him to change the date to come back to next week. I asked him to call me back and let me know if that fits his schedule. I have not heard from him since and don't know if my 'warranty' will be honored or not. I now wish I had spent $30 more and gotten my windshield from someone who had review and a written warranty right on their website. RUN and go SOMEWHERE ELSE.

From the owner: Ashland Auto Glass offers automobile glass services in the Glen Allen, Virginia and surrounding…read moreareas. Call today for your window replacement needs.

What an amazing experience I had dealing with Tabitha from Ace Glass. My daughter, a VCU student,…read morehad her car vandalized on Thursday (along with several others) in the parking garage near her apartment. My first call to a National company resulted in being quoted a repair time of next Tuesday. I decided to see if I could get this repair sooner so I contacted Ace. They came out that afternoon!Unfortunately one piece of glass was incorrect so they temporarily patched broken window and return on Friday to complete the repair. Ace even facilitated running cost thru my insurance company. Ace made a terrible situation bearable. Thank you for your professionalism and service.

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.

I love this one man operation! He's been doing this service for so long. He's very nice, efficient,…read moreand saves a lot of money instead of forcing me to replace the whole windshield! I highly recommend his service!

Fine Windshield Repair/Capitol Windshield Repair is the best windshield repair service in…read moreRichmond. Steve returned my call within 10 minutes and made an appointment for the next day. He communicated his status and came early! He pays attention to detail and was very fast repairing my windshield crack - All done in about 10 minutes. I used his service about 10 years ago and the repair looks the same today as the day it was done. Work is guaranteed. Highly recommend - you will not be disappointed!

Highly highly highly recommend!!! I needed a piece of custom cut glass in a pinch and Brian was…read morevery quick to reply to my email request, very helpful and created exactly the glass I needed in a very timely manner!!! Thanks soooo much!!!

A great company and person to work with Brian Daniels…read more He's helped me get a many of my sales through during my real estate career Wally Hughes a Re/Max Commonwealth