Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!

After waiting over three hours for a tow truck from a different company through my roadside…read moreassistance and being told that it would be another hour. I contacted this tow truck company out of desperation just hoping to get home to my family a little quicker. This is where Elite Towing comes to the rescue!! The driver was awesome! He was at my vehicle in less than 5 minutes. My vehicle was in a tight spot of a parking lot and he was able to quickly maneuver it onto the tow truck without issue. And for a very reasonable price. If you are in need of a tow truck and don't want to wait all night, this is your company!

Gene is the best! Super quick, very nice and professional. Great pricing too! I'll never use…read moreanother company! Thanks Elite!

Very reliable, professional, reasonable and trustworthy. I highly recommend and will use them again…read moreif I need too.

A+ Towing is worth your call! Oliver responded with kindness and professionalism with my situation…read more He helped me figure out a solution and within 45 minutes of that conversation was at my house. He resolved the situation efficiently and quickly. I can't thank him enough. For your Towing needs, this is the company and ask for Oliver!

Outstanding Customer Service Professional…read more Experts Knowledgeable Careful Friendly My driver was LOVEPREET SINGH. Timely too!

Shout to Paul! He was great too work with, easy going guy, who gets the work done in a efficient…read moreway!

I was stuck at 12am in the middle of an intersection at the end of a winter storm and Kieth came…read morequick and ready. He towed my car to my home. very very good experience

Worst experience of my life. I would not hire them to do anything. Bought a used excursion from…read morehim and he lied. I asked if it was a salvage vehicle and he said no and showed me a clean title. Turns out vehicle is salvaged and title is no good. Called him back and he told me too bad so sad and hung up on me. Contacted police and they said it is a civil matter. In process now of sueing... don't walk, run from this business!

We've used Cost U Less Towing three times now, and honestly Jeff is the only person we call when we…read moreneed a tow. He's always available, shows up quick, and you can tell he really takes his time to make sure everything is done right and safely. He's also very reasonably priced, which is hard to find. We even called around before and had trouble finding anyone who could do a dolly tow, but Jeff had no problem helping us out. Overall, he's just reliable and easy to work with, and that goes a long way. If you need a tow, I definitely recommend calling Jeff at Cost U Less

Quick turnaround time and reasonably priced. The service provider kept me updated with his ETA…read morethroughout the service call.

After a failed attempt with another towing company, I called JP. I spoke with Curtis who took my…read moreinformation and scheduled a pickup within the hour. Wayne arrived and assessed the car and parking area (garage) before driving his truck down. I watched as he seamlessly loaded my car, took note of any previous dents/scratches and had me sign a form. I can only assume it arrived safely. Very helpful and professional!

Please do not use this service. My friend was called a n***** and monkey. Then admitted he was a…read moreracist.

Had an appt here at 6a for DOT inspection back in January 2026, they got me right in about 10 mins…read moreafter 6, inspected my truck and trailer and was done before 9a, very happy Fast forward to June 2026, had a 6am appt for DOT inspection on a new trailer, they had me sit there until 8am waiting after I asked them several times if I was going to be helped soon. Finally decided to leave at 8a after they wasted 2 hrs of my day. The worst part is no one gave a care.

Columbia Fleet Service came through like a dream for us since we had an accident involving our…read moretruck.It was fast to tow us away, and the mechanics were superb at handling the trailer repair. Professional, reliable, and very efficient. Highly recommended for any kind of commercial fleet requirement.