I have been driving out of my way and missing work to bring my pup Gus Gus here for the past…read moreyear(ish). I always tip 20% and try to be as accommodating to their schedule as possible since they aren't open late or on the weekends. This last grooming session, I asked the groomer for an overall trim and to make sure to get his face. I paid $140 including tip. Now that a week has gone by and his hair is laying more flat, it is much more noticeable that they did not take enough off his face or body. When I reached out to see if I could bring him in to have them trim it shorter, they said that they only trimmed his face (which is still too long) and not his body and said I could schedule another cut for an additional $90-$110 because their policy is that they will only do corrections within 48 hours of the appointment. Essentially asking me to pay $250 for their error because their groomer misunderstood/misheard my request. I'm disgusted by the lack of customer service and greed by a local business. I would HIGHLY recommend going somewhere else that cares more about customer satisfaction and the animals than their bottom line. Do better Adore.

They are the best with my dog! We will never go anywhere else. There are plenty of groomers and all…read moreare great, they recently expanded the business to offer more appointments.

I brought my very matted Great Pyrenees in to be groomed after she got tree sap stuck in her coat…read morethat I couldn't remove. I was a bit hesitant to leave my sweet girl, as she can sometimes be reactive with other dogs. From the moment I walked into the salon, I felt reassured. I was greeted by two kind, professional people who took such thoughtful care of her. When they realized she would need to be shaved due to the severity of the sap and matting, they paused and made sure to get my approval before proceeding, which I really appreciated. They took excellent care of her, and I was absolutely thrilled to bring home a clean, beautifully trimmed dog. All of the mats and sap were gone--she looked white, fresh, and so comfortable. Thank you for your hard work and for taking such compassionate care of my sweet girl! I highly recommend 10 stars!

wowowowowowow !! I am so excited to have found Uncle Nick's Doggy Dipps !! I am new to the Chaska,…read moreMinnesota area.... I emailed Uncle Nick's to inquire about grooming for my 6 pound yorkie. I was able to get an appointment the next week. The ladies did an amazing job ! Amazing ! Grooming a wiggly 6 pound dog is not an easy task !! How they were able to clip her nails is beyond me. Other grooming businesses lightly file my dog's nails (even when I add nail clipping to my dog's grooming service), leaving a task for me to do at home. I was delighted that Uncle Nick's did a complete grooming ! Uncle Nick's is a very clean and safe environment for multiple dogs "in the house". The friendly staff seals the deal.... we will be back :)

While waiting for my dog across the street.I witnessed what looked like the Male groomer selling…read moreNarcotics out of the shop. Extremely unprofessional may I add. Lousy Customer Service skills with that type of Behavior in that specific neighborhood. May I add That he is not helping at all.2-14-2026. With the Begging issue in the strip mall of Location. Followed up with 311.

I don't like writing a bad review for small a business because I know how impactful they can be…read more However, after a terrible experience, and the business not rectifying the situation, here I am. I have a 12-year-old, 15-pound Shih Tzu named Milo. He's quiet, sweet, and has a very calm temperament. He has been groomed countless times before this, without issue. Having just moved to MN within the last four months, this was the first time I have used this groomer. When I dropped him off at his 9am appointment, the woman told me it would take an hour and 30 minutes, which for this specific groomer is average. After an hour and 20 minutes, I got a text that he was ready to be picked up. When I arrived 25 minutes later, I walked in and heard him barking frantically in the back, which was very unlike him. When the groomer brought him out, he was wearing his winter jacket and his harness, so I could only see his head and paws. After having been quoted $85-$100, and paying a $50 deposit at the time of booking, they told me the total was $120. (Per Google, the average cost for a full-service grooming for a small dog is $50-$80). When I asked why it was so much, they said "he doesn't like his face trimmed, so it took longer"; even though they finished 10 minutes early. Despite my objections to being overcharged, the groomer refused to honor the timeframe and their quoted price, so I reluctantly paid and left. Just outside the door, I picked Milo up and noticed his paw was bleeding. Not the nail, which can happen during a nail trimming, but his paw. When I went back inside to ask what happened, the groomer said he must have hurt his paw in the cage after his groom. He was so distressed for that entire 25 minutes that he clawed inside the metal cage door to the point of cutting his paw. Not only did they overcharge me, but they also let my dog injure himself. (Luckily, it did not require a visit to the vet.) A licensed dog groomer should know how to properly care for any type of dog so they don't hurt themselves in a cage. I was so upset that I thought it was better in the moment to go home and give myself time to cool off. It was when we got home and I took off his jacket, that I saw how awful his hair looked: like a small child groomed him with craft scissors. I called the next day to voice my concerns and give them a chance to make it right. I spoke with the owner of the business, and was told the whole ordeal was my fault because I "chose to bring my 12-year-old dog to a new groomer". When I further explained and said I was okay with them keeping the deposit, she kept interrupting me and repeating that I shouldn't have switched groomers, and that I took too long to pick him up. I asked her what the best practice was for picking up and was told that I should have waited the hour and 30 minutes in the parking lot so I could have immediately picked him up when he was finished. This is not a common practice, and I was not told of any additional charges for the time it takes to pick him up after I received notification. I also find it strange they did not contact me during this time for his "behavior" and that they didn't notice the blood. When I asked about the awful haircut, she told me Milo was wiggly and has behavioral issues, and that's why it looked so bad. He's never once had an issue at any of the multiple groomers he's been to over the past 11 years. This was by far both the worst and most expensive haircut he's ever gotten. Not to mention his frantic state and injury upon picking him up. I wanted to give them the chance to make it right and only partially refund me and they keep the deposit, when in hindsight I should have asked for a full refund. Instead they gaslit me, were dishonest, and refused to rectify the situation. They said I could bring him back in to be trimmed again, but frankly I was concerned for his wellbeing. Dog groomers should know how to treat and care for every single kind of dog. New client, old client, puppy, senior dog, wiggly, stiff, etc. After seeking advice from another groomer, they said I should report them because of how serious this is, and to prevent injury to others' pets. I also have records of my communication with the business as well as their policies. Basically do not take your pet here unless they are a current client or are a statue.

This business deserves far better than 2 stars. I have been a client for 6 years. Maureen does a…read moregreat job with my Bergamasco Ruffo. His is not an easy coat to manage by any stretch of the imagination. Other groomers were intimidated or uninterested in figuring out how to manage his triple coat, but Maureen researched it and learned how to groom him thoughtfully, without leaving him naked and stressed. He always looks fabulously handsome (my bias) when done. Regarding the 7 hours mentioned in a previous review: this is a one woman shop. I can imagine the day getting long if there was another dog (mine?) on the day's schedule needing more time and attention to detail. Maureen does excellent work; perhaps she values that over timing. In any case, she's a careful, knowledgeable, hard working groomer. I hate to see her disparaged as "crazy", though that sort of insult is really only a statement about the person leaving the review. I recommend the Groom Room and Maureen without reservation - it's a 5 star spot for high quality dog grooming!

Do NOT leave your dog at this place! She mutilated my dog for 7 hours. She seemed to understand…read morehow to groom him, but he came out looking like a schnauzer instead of a doodle. She chopped his ears....literally...he was bleeding. She had no idea which dog this was or who he belonged to - after I spent 10 minutes with her talking about my dog. She was pointing to another dog claiming my dog was a biter...she had the wrong dog. Have him a ridiculous cut, and nicked his ear really badly. 7 hours! She is crazy. DO NOT go there.

Excellent service! Came right to my door, discussed how I would like the cut. Very personable and…read morenice woman. I am disabled with a chronic back injury and my dog has a heart condition. It has always been hard for me to get out in the winter. It was so nice to know my dog was the only one being groomed, and not put aside for another dog. I didn't have to step one foot out in the cold! Highly recommend this grooming company! I would definitely give them a chance.

I have 3 dogs, so we like to schedule them haircuts at the same time so we don't have to make…read moremultiple trips on different days, so we thought, hey... let's try out the mobile salon so we can just stay home. When they got to my home, at first they were very nice, but once I started telling them my preferences on how I wanted their haircut to turn out, aka I didn't want them to try to de-matt my dogs with a comb, I just wanted it shaved/cut out so I didn't have to spend extra money (again, 3 dogs is expensive). The groomer wasn't okay with that, & literally got in the salon truck & LEFT. Without confirming why they were leaving!! It's so upsetting because we have been waiting to get them groomed at the mobile salon for longer than we wanted to, & then they treat their customers like that & LEAVE? We cannot believe this happened & we will NOT be asking them to come back.

We finally found the PERFECT Dog Groomer!!! After years of searching, we finally found Jessica,…read morewith Haute Dog Luxury Pet Spa, in Orono. She does an amazing job! Our dog, Rebel, comes home all styled up with his bandana and looking sharp as can be! He struts around the house with pure pride, after each grooming session. Rebel gets a bit anxious around other dogs, so she even accommodates his grooming, for when there are going to be few, or no other dogs present (no extra charge). Thank you Jessica for your amazing work and very competitive pricing!!!

Carmen always takes such wonderful care of my older dog. She handles him with care and really…read morecares about the animals in her care. I always enjoy visiting with her as well, she's such a kind person. Highly recommend this salon!

We just moved from another area and my little guys hadn't been groomed since December. We were able…read moreto make an appointment a little around a month and a half out. I used to get my boys groomed at petsmart back at home so I was worried on the day of when I hadn't heard anything about an appointment confirmation, but I texted and we were still good to go. When I arrived, she was still working with a few other clients so we waited for a bit but it was no problem. She was pretty quiet when I dropped them off but when I picked them up she opened up a bit and talked to me about my boys and other clients she has. I read great reviews about how she treats her pups and I saw that when I picked mine back up. They looked great, might I add!! I'm glad I found a place that grooms well AND cares about their clients. It's hard to find that sometimes and you don't want to be dropping your pups off just anywhere. She's got lots of award ribbons hung up that just proves she does a great job.

This is the most amazing dog salon! My dog is reactive and hates having anything done. I took him…read morehere for a nail trim and we were in and out in 10 minutes (a record time for my dog). The stylist is great and really makes sure that your dog is comfortable.