The experience I had here was exceptionable. A serious issue was found with my eyes. From the…read morefirst visit through the last everything was handled with professional care and concern. The Optometrist, Dr. Robertson, included using some of the latest work with stem cells. and The Optomolgist, Dr. Smith who did the surgeries could not have been better. The staff is wonderful and professional. Spent several months often twice + a week and always felt in the best of care. The end result was going from serious issues to close to perfect vision. What amazed me was he never settled he wanted the best vision for me and being 79 I honestly never thought I would have this end. Thanks to all of you!!!

From the owner: By staying current with the latest developments in eye care, prescription lenses and advances in…read morecontact lens technology our vision center can provide you with the best vision, advice and fit today--and in the years to come. Our eye doctor and eye care staff are here to care for all of your vision needs. We handle everything from adult and children's eye exams and hard-to-fit contact lenses, to eye emergencies, treatment of eye diseases and co-management of eye surgery such as LASIK.

I am writing to express my dissatisfaction with the communication and customer service I have…read moreexperienced within your company. I was informed that because I missed one referral appointment in 2022, I was deemed ineligible to be seen by the doctor. Additionally, I was told over the phone that all "Medi-Cal" patients, including myself, frequently fail to show up for appointments. This generalization struck me as unprofessional and unfair. As someone who works in the healthcare industry and has coordinated numerous patient appointments, I have never encountered such labeling or a lack of professionalism. It was disheartening to be categorized in a way that implied irresponsibility, especially when I had never received a call from the Orland Vision Center and had to receive my care at Chico Eye Center in 2022 instead. Now, in 2026, I am simply seeking an updated prescription and did not anticipate this process to be so complicated. I hope you will take this feedback seriously and improve your communication practices to treat all patients with the respect and professionalism they deserve.

I will update this rating to 5 stars after I get my glasses and see what a job their lab does. :)…read more Dr. Flynn and his staff are incredbile. Professional, neat in appearance, care about their patients, and are very friendly. I felt right at home as soon as I came through the door. Big smiles from the staff; clear and concise directions; detailed explanations on exam; treatment; and continued care. It has been a while since I have been to an optometrist. And I can tell you the advance in modern technology is astounding. They took a picture of my eyeball. The image was so informative. I only need reading glasses. My eyeballs are near perfect with almost near perfect vision. Not bad for 61 years old. :) Great place.

Highly satisfied…read more Super nice people - great experience and customer service. Fast and efficient - this place is a machine. One stop shop, has everything from exam to glasses to adjustments. Lots of options and love the individual care and support to find what fits best.

Great facility. Was able to get same day appt. Very thorough and professional. Highly recommend themread more

I love Dr Cullum, She spends her time with you and makes…read moresure you're satisfied. She doesn't try to rush you out of the exam chair, nor does she rush you while you're picking your glasses. Speaking of glasses they are well made. The glasses I spent maybe $160.00 6 yrs ago for just broke yesterday. It's hard to find anything that lasts that long in this throw away society we live is.

From the owner: Your Vision Is Our Visionread more

Customer service seriously needs to be improved with this office. Realize and know who the…read morecustomers are. Without customers - you folks wouldn't get paid or even have a job. Listening and understanding is imperative and good skills to have and demonstrate as true professionals in the healthcare field.

Been coming here for a while, my parents now go to Dr. Chang too. She's really nice and so are her…read morestaffs. 4 stars only bc I feel like they need better glasses selections.

Walked in 10 minutes prior to my appointment. They have you fill out a few papers, most not filled…read moreout so no personal information, and they blast the whole social security number in the front page. Then asked me to fill out the same paper I just filled out. Waited 40 minutes to be called. The lady that scheduled me was super rude. The whole front side lobby girls clearly don't want this easy job. They way over book the place. Dr. Levine was so nice. And she clearly loves her line of work. Definitely only going back for her expertise.

Quality of care Good WHEN you get care…read more Care is Hit or Miss. mainly Miss Wait times of 1 1/2 hours is normal. They have gotten bigger than their capacity to handle. Do not recommend

Dr. Bonner is a great small town eye doctor! My brother, Joe, got an appointment right away to…read moresee him. His exam took less than an hour. His new prescription for eyeglasses were ready in 8 days. My brother loves his new glasses....says he can see again! Fabulous!! Unfortunately, for us ...he has since retired.

I have had cataract surgeries by Dr Hoolihan, and continue to see her, I've been going to this…read moreoffice for many years. the Drs. are caring and knowledgeable, staff has always treated me kindly and with respect. I trust my eye care to Dr. RoccI and Dr. Hoolihan. I highly recommend Chico Eye Center.

I have had two eye surgeries performed by Dr. Arregui, most recent March 2026. He has shown himself…read moreto be courteous and competent at each visit. Current office is spacious and I have been treated appropriately by staff. Parking which was inadequate at their former facility is ample at the present location.

I received my glasses in the mail today... OMG... a new horizon opened up!!. I live in a bright…read moreapartment with windows all around. Putting on the glasses not just gave me a calm shade but it extended my vision from my balcony. I almost screamed out loud of happiness. It was awesome. BEside that ... Butte View got the best Doctor and staff. They are sooo attentive and accommodating. Dr. Tran is the best.. She is very thorough in her examination with her caring demeanor Yuba folks, you are lucky to have her.. I have to do couple hours drive to see her when I need to. Thanks Butte View for my beautiful new vision and my new sun glasses. I love them. They are so gentle on my eyes.

Relocated twice back to yuba city , needed glasses again , I originally came here with my autistic…read moredaughter years ago. Left, came back asked again for an appointment, brought in my prescription only to be told AFTER I PAID FOR NEW GLASSES that they will not take us as a medical pt because we left. Are you serious does this place realize that they are close to a military air base where people come and go all the time . STAN told us they don't need new customers. He should've told me before I paid for my glasses that he wasn't taking new customers I would have went somewhere else to get my glasses who the hell wants that?? I think he's getting too old And senile to manage people as you can read in a few of these Reviews about him.