I will update this rating to 5 stars after I get my glasses and see what a job their lab does. :)…read more Dr. Flynn and his staff are incredbile. Professional, neat in appearance, care about their patients, and are very friendly. I felt right at home as soon as I came through the door. Big smiles from the staff; clear and concise directions; detailed explanations on exam; treatment; and continued care. It has been a while since I have been to an optometrist. And I can tell you the advance in modern technology is astounding. They took a picture of my eyeball. The image was so informative. I only need reading glasses. My eyeballs are near perfect with almost near perfect vision. Not bad for 61 years old. :) Great place.

I am writing to express my dissatisfaction with the communication and customer service I have…read moreexperienced within your company. I was informed that because I missed one referral appointment in 2022, I was deemed ineligible to be seen by the doctor. Additionally, I was told over the phone that all "Medi-Cal" patients, including myself, frequently fail to show up for appointments. This generalization struck me as unprofessional and unfair. As someone who works in the healthcare industry and has coordinated numerous patient appointments, I have never encountered such labeling or a lack of professionalism. It was disheartening to be categorized in a way that implied irresponsibility, especially when I had never received a call from the Orland Vision Center and had to receive my care at Chico Eye Center in 2022 instead. Now, in 2026, I am simply seeking an updated prescription and did not anticipate this process to be so complicated. I hope you will take this feedback seriously and improve your communication practices to treat all patients with the respect and professionalism they deserve.

Positive,and friendly atmosphere. They have a beautiful selection of frames and the staff are…read morehelpful and just plain wonderful. Dr. McDonald is great! I think he is one of the most delightful optometrists I have ever met. He is knowledgeable, personable and very informative. At my last exam, I could not decide on a pair of reading glasses. He took the time to help me find frames that would work with my face shape and coloring. Now is that service or is that service? I give them 5 stars!

DO NOT USE THIS OFFICE! My student has waited since February to get her much needed glasses, but…read morethe office lost her glasses and now claims that they are not responsible! Such a disservice to this young girl. SHAME ON YOU!

Highly satisfied…read more Super nice people - great experience and customer service. Fast and efficient - this place is a machine. One stop shop, has everything from exam to glasses to adjustments. Lots of options and love the individual care and support to find what fits best.

Great facility. Was able to get same day appt. Very thorough and professional. Highly recommend themread more

I love Dr Cullum, She spends her time with you and makes…read moresure you're satisfied. She doesn't try to rush you out of the exam chair, nor does she rush you while you're picking your glasses. Speaking of glasses they are well made. The glasses I spent maybe $160.00 6 yrs ago for just broke yesterday. It's hard to find anything that lasts that long in this throw away society we live is.

From the owner: Your Vision Is Our Visionread more

Customer service seriously needs to be improved with this office. Realize and know who the…read morecustomers are. Without customers - you folks wouldn't get paid or even have a job. Listening and understanding is imperative and good skills to have and demonstrate as true professionals in the healthcare field.

Been coming here for a while, my parents now go to Dr. Chang too. She's really nice and so are her…read morestaffs. 4 stars only bc I feel like they need better glasses selections.

We've been going there for the last 5 years or so, and this time was our best yet! We were both in…read moreand out in an hour! Dr Hastings was kind, polite, and professional. He gave us good advice on how to take care of the dry eyes we both have. All the staff has been friendly and nice every time we've been.

Quality of care Good WHEN you get care…read more Care is Hit or Miss. mainly Miss Wait times of 1 1/2 hours is normal. They have gotten bigger than their capacity to handle. Do not recommend

Dr. Bonner is a great small town eye doctor! My brother, Joe, got an appointment right away to…read moresee him. His exam took less than an hour. His new prescription for eyeglasses were ready in 8 days. My brother loves his new glasses....says he can see again! Fabulous!! Unfortunately, for us ...he has since retired.

I have had two eye surgeries performed by Dr. Arregui, most recent March 2026. He has shown himself…read moreto be courteous and competent at each visit. Current office is spacious and I have been treated appropriately by staff. Parking which was inadequate at their former facility is ample at the present location.

I have been a patient of Dr Gilbert's for years and have always had a good experience with my…read moreappointments. But after my last appt in Dec 2025. I was supposed to be scheduled for a surgery and was told someone would call me. Forgot about it because of the holidays but called in 04/26 and was told someone would call me right away. Called again in 05/26 and left message. Nobody called me back. Left message via website 2 weeks ago requesting a copy of my RX so I could get updated glasses since I wasn't getting a call back on getting surgery scheduled. And again nothing from CEC. Very poor customer service.

I received my glasses in the mail today... OMG... a new horizon opened up!!. I live in a bright…read moreapartment with windows all around. Putting on the glasses not just gave me a calm shade but it extended my vision from my balcony. I almost screamed out loud of happiness. It was awesome. BEside that ... Butte View got the best Doctor and staff. They are sooo attentive and accommodating. Dr. Tran is the best.. She is very thorough in her examination with her caring demeanor Yuba folks, you are lucky to have her.. I have to do couple hours drive to see her when I need to. Thanks Butte View for my beautiful new vision and my new sun glasses. I love them. They are so gentle on my eyes.

I have been going to see Dr. Tran for 17/18 years back when she worked in Walmart. She is the best…read morearound! Love her! However within the past year or two the man at the front office (Stan?) has been rude to me, but I let that slide because Dr. Tran is amazing. Fast forward to recently I wanted him to bill my Insurance for full amount, but he would only bill what they said I had left (12$). Now I'm in a position I can't get my FSA money without them billing. I even called my insurance to see if it's Ok if they bill them after the fact and they said yes, but still Stan will not bill them. I highly recommend Dr.Tran. Just be aware of the the guy in the front office.