I went in here with a broken trunk latch to get a free estimate. They took my car into the shop and…read moreroughly twenty minutes later. The gentleman comes in with my keys "we're all done". So I asked ok how much. The reply " oh their is no charge, the owner would never charge for something like that. They had to take the time to remove parts and do some welding and painting...AT NO CHARGE! I'm coming here for any future work, the honesty is refreshing. They did allow me to leave him some money to buy him lunch.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

Needed to get my windshield replaced. These guys were beyond amazing! Came to me to replace my…read morewindshield. Unfortunately there was an issue with the first windshield. They replaced it no hassles and made everything right. Would highly recommend to anyone requiring a new windshield. Very quick and very professional!

Best service I have ever recieved and they came to ME! Super friendly and fast and you dont have to…read morebe without your vehicle for a day. All service was done in MY driveway in under an hour. The tech was extremely friendly and informative. GREAT company!

Great service, Jason was most helpful with letting me know about what tires I needed…read more The staff were all very friendly too. My wait wasn't very long either. I will be back as a repeat customer for my tire needs. Tammy alger

Well, whoever is the Regional Sales Director for Belle Tire that thought it was a good idea to move…read moreJason L to another location, has lost a VERY loyal and valuable customer. Jason was GREAT to work with as he did everything in his power to make sure I as a customer had a great experience. Not sure who you are moving in to replace him, but those shoes ARE BIG to fill....good luck....I will be going elsewhere.

Unfortunately, my experience over the phone was disappointing. The woman answering the phone came…read moreacross as very condescending and uninterested in helping. Most of the responses were short, one-word answers, which made the interaction feel dismissive and uncomfortable. Customer service and basic courtesy go a long way, especially as the first impression of a business.

I had what I thought was an easy repair, a shaky rear view mirror. It seemed to be loose from the…read moremount. When I was at my dealership for something else, I asked them to look at it. They wanted $115 to figure it out and said they weren't even sure they could fix it, because they said the windshield had been replaced with an aftermarket one before I bought the car. I took it to Jackson Glass, and the technician literally tapped on it a couple times to secure it to the mount. It took under a minute! He didn't even charge me anything! It's amazingly rare to get customer service or kindness like that. Someone who cares enough to help someone out with tiny details, has my trust for any glass need.

PSA: DO NOT DO REPAIR WITH GERBER COLLISION AND GLASS!!…read more They will leave your vehicle like this while they are waiting for parts and says that's standard practice. SMH So it's okay for everything to exposed to the elements ? I would give zero stars!

Professional finishes on Wildwood in Jackson, Michigan did a wonderful and awesome complete paint…read morejob on my 1961 Corvette. I will go to them again!

Horrible shop. They kept telling me they would have my car done next week. It has now been 2…read moremonths. I called in every week just to hear "next week" again and again. Called my insurance and canceled the whole thing with this shop and instead went to another shop and he got it fixed in 3 days. Very untrustworthy shop. Avoid at all costs!

Let's be honest there are a ton of body shops to take your car to. But how many have been owned…read moreand operated by the same guy as Mackey's. Al Mackey is an honest and terrific guy. He only hires skilled automotive craftsman that can make your car look better than it did before whatever unfortunate mishap it was involved in. I have personally seen Al argue and win with the insurance company on how they wanted to not pay to get something right and Al wins. If you don't care how your car looks or if it rusts out 1 year later because some guy just learned how to paint did your repair then take it to one of the 30 other body shops. If you care about getting your car back and having the right work done and the repairs lasting then call Al or stop by for an estimate. I hope to not get in an accident but if I do there is no question I'll be on mechanic street at Mackey's