Great great service. Terrific prices, easy on the typical upsell--I hate upsells...and great…read morepersonnel--that would be you Jeff. Now technically I haven't driven off yet--they are finishing up the tire install--so if I drive off and my tires fall off--I might have to edit. Doubt that will happen. 5 stars

Jacob (Jake) was absolutely amazing! I just moved to Louisville from Austin, TX. When I landed at…read morethe airport my BMW had a flat tire. AAA towed me to Discount Tire which was closed. I called first thing in the morning and Jake re-assured me I didn't have to worry & they would be able to take care of me. When I arrived Jake was very professional and calming. He searched my car for the tire lock key & when one wasn't found he was able to go back & work with the Mechanics to determine if Discount tire had one for my BMW. Even BMW sent me the wrong lock key when I proactively ordered one so I would have my own for the car. Jake was able to use critical thinking (I was lacking in the moment) to let me know we could use the key I purchased by putting on the kit provided by BMW. I could go on & on about how thorough Jake was to make sure I was back on the road quickly. This included buying the same BMW tires I had through Discount tire sources. He even suggested and taught me about tire flats to ensure if this happened again, I could drive on the new tires he ordered for me. He also got me a spare which I didn't have because BMW cars don't come with them when purchased. I didn't know that until I had the flat. I was a mess. I have told everyone I know about this discount tire & Jake. I will definitely be back for all my tire & windshield wiper needs.

Scheduled an appointment for a tire rotation at 5 pm, got a call from them saying I did not need an…read moreappointment. When I showed up they gave me a hassle for not being able to find my appointment that I scheduled. Tom took a look at my tires and said that he did not recommend doing a tire rotation because one of them was dry rotted, however he did not say it kindly. He went on to tell me that basically my tire would pop on the interstate and that I would die. Was not impressed with this sales pitch and did not appreciate the fear mongering. They closed in 30 minutes so it seemed like they just didn't want to do the work.

I can't say enough great things about Big O Tires! Every time I come in, the service is fast,…read moreprofessional, and honest. Dalton, in particular, goes above and beyond--he's incredibly knowledgeable, friendly, and always takes the time to explain everything in a way that makes sense. You can tell he genuinely cares about his customers and takes pride in his work. Thanks to Dalton and the entire team for making every visit stress-free and ensuring my car is in great shape. I wouldn't go anywhere else!

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

Called in to have some tires installed, I was told they could have me ready in 1hr. 45 minutes…read more Arrived at 1:30, at 3:15 I asked for my keys to leave, they had not touched my car. Soon as I pulled out, I received a message that they were getting ready to start working on my car. The Manager made no attempt to stop me when I was leaving. I hate when companies will tell you something to get you in the door but dont deliver. I have purchased several sets of tires from them in the past, time to find a new dealer. I may not have been so bothered by this if they had not pulled 3-4 cars in that arrived after me.

I've been here twice now to get service and I've been pleased each time. They're very quick and…read moreprompt with their service, but also direct and will tell you the issues, the causes, and the solutions. My experience they haven't tried to oversell me things I don't need, but simple provide ample solutions and options. While I'm no expert on cars, they helped me understand the basics so I feel comfortable in my decisions. They were kind, polite, and quick. They responded quickly to my service request too. Prices seem reasonable and of quality products/service, so a good value or bang for your buck.

I live in Prospect and drive past at least 5-6 tire retailers on the way to their shop, EXTREMELY…read moreprofessional and courteous and well worth the drive. We wouldn't go anywhere else!!! Joel Berkley Business Consultant

Earlier this week, my husband discovered a slow leak in one of his tires. I stopped by Discount…read moreTire without an appointment, and they took a look right away. Unfortunately, the tire had a screw in a spot that couldn't be patched, so it needed to be replaced. I was told the replacement might take 2-3 days due to high demand, but it actually arrived the very next day and was installed promptly. Just two days later, I found a screw in one of my own tires and headed straight back. Aiden, who had helped me before, was there again and got my car in immediately. This time, they were able to patch the tire and had me back on the road quickly. The team at this Discount Tire is efficient, professional, and consistently provides great service--we'll definitely keep coming back.

Being very talented at hitting curbs and flattening tires means I know where to go to get a cheap…read moreused tire... but when I'm not in my own neighborhood, it can be difficult. I'm very grateful to the team at AA. My car was towed there late at night, and the next day, they replaced the tire. Unfortunately, it ended up being a little too loud, so we took it back in today, and they fixed it immediately. They are open later than most places, and they even have weekend hours! Staff is helpful and nice. A good experience that will have me returning even when it isn't just the closest place available!

We were visiting from out of town and stopped by the 7th street location and Josh and Christine…read morehelped us out. They were super friendly and were amazing!! Thank you!

If fi can give a -10 star review I would…read more terrible service I've been waiting three hours to get a tire replaced and I'm still waiting and I'm gonna be late picking my son up because of this. PLEASE do not come here to get your car serviced they are charging 85-90 dollars for tires when Walmart and Costco has the same ones for 45-50 dollars! There's only one person besides me in the store and I have been here for 3 hours. I can change the tire myself. Do not waste your time coming here they take forever, they just Give excuses. You'll leave angry and relieved at the same time. Do not come you're terrible service they make you wait forever. Waited 2 1/2 hours to get one tire changed. Don't waste your time.

Keeping the crooked mechanics reputation alive. My wife had to have a flat fixed. When she took it…read morein, they said it also needed a front end alignment I am very knowledgeable about cars, and I knew that there was no uneven tire wear or pulling from side to side and that the alignment had recently been checked. So I took it to the dealership, had the alignment checked again and had it printed out and then returned to tires plus to show them that they had been trying to scam us.