I never had a problem with anyone or with anything at Carpenters!!…read moreThey have been very honest with me, helped me out with good advice, never pushy, I double checked on prices when I needed new tires with a relative who is a retired master mechanic and he felt I was given the right amounts for the tires and labor and the best option for my vehicle,etc!! they even solved and fixed an issue that I had for two years with my Chevy Equinox!! The dealership couldn't even solve the issue, they charged me and gave me a bogus reason as to why I was hearing what I was hearing!! Too notch business!!!!

BEWARE!!! They will rip you off!! The owner Brett is a real piece of work. Rudest person I've ever…read moremet. All they do is create more problems for your vehicle! Don't give them your vehicle to be worked on unless you have a lot of money to throw away!!!! I wouldn't even give them 1 star but it made me.

BJR was recommended by our trusted mechanic to get our son's heat and defrost fixed. We called the…read moreshop and they got us in within a day. They knew what was wrong with the car and had it fixed within 3 hours. In addition, the price was extremely fair. I would highly recommend BJR Radiator if you have work to be done on your car for these types of repairs. They are professional, knowledgeable and trustworthy. Debbie & JJ, Rochester NY

Fred- Owner, Mike- Head Mechanic and the guys were awesome fixing my wife's 2017 GMC in 1- week!…read moreCalled the Owner Fred on a Friday and the Next morning He towed the truck back to his shop. Found out the Torque Converter had been wearing out for a while (clunking feel like bad u-joints at stop and go) and at just under 118K miles decided to finally give out slipping through gears sending metal throughout. Mike installed a better than OEM re-manufactured transmission along with Pump and Torque Converter. They could've stopped there, but they suggested to prevent from suffering the same problems in the future to re-program the Torque Converter lockup from the factory programmed lower gears (which increases MPG, but sacrifices longevity) to 5th and 6th gear. They ditched the GM 195 degree thermostatically controlled fluid circulation valve and installed a free flowing one to keep the Transmission fluid temps consistently 50+ degrees cooler (heat kills transmissions), programmed an increase in fluid line pressures to reduce wear on the clutches and deactivated the 4 to 8 cylinder shutdown programming that causes stress on the engine and transmission leading to other catastrophic failures ( we sacrifice a couple miles per gallon, but get piece of mind in the future longevity of the equipment). I was worried things would be broken in the process of working on the truck, but after inspecting it, these guys did a great job putting the exhaust, cross member, shift linkage and all the hardware back together with a 1-year/12,000 mile warranty. It's hard to find guys that do great work anymore. I wish them the best of luck in recently acquiring/consolidating their business in their new location at Airport Transmission. I have referred everyone I know that has a GM Pickup to at least go there and have the guys install the Transmission Fluid Bypass Valve along with reprogramming the transmission/engine prior to it deteriorating to the point of my wife's truck. It's upsetting General Motors sacrifices longevity of their product to gain a couple more miles per gallon in fuel mileage.

Had a transmission put in a vehicle. Immediately the following day when I put the car in drive it…read morewouldn't move. Finally figured out that the car had to be FULLY warmed up before it would move. Called the shop and was told the car was fine that every car needed to be warmed up. (Smh). Let them know to make a note that there were issues immediately. 16,000 miles and 3 months later (yes a bit over the warranty) the transmission went. Called the shop and they claimed to find the issue and fixed it and wanted me to pay $900. Two weeks later and After unnecessary and ugly going back and forth they agreed to take care of it "in good faith with no warranty." Not even 100 miles later the transmission went again which I'm assuming was "in good faith" also. Now in the beginning when they originally replaced the transmission, you'd like to believe you got a decent product and can get at least a year out of a transmission. Not here, they either clearly don't know what the hell they're doing or they are just blatantly robbing people seeing as how this seems to happen a lot given the reviews. Being a small business owner I was willing to deal with having to warm the work car up before it would move simply for the fact that I couldn't afford to be down that vehicle for another 2 long dragged out weeks waiting for a fix that shouldn't be needed in the first place. They insisted the car was fine and test driven before it was finished. You'd think they would've seen the gps tracker in the car that showed the "test drive" all of 0.6 miles. Stay far away from this place. They'll be out of business soon. Ended up having an awesome shop replace the transmission and will be recommending them to any and everyone who would like amazing service!

We just had the worst service ever. They had the car for 3 weeks, we kept calling and they kept…read moresaying someone will look at it. After 3 weeks they can't fix it but charge us for diagnostic hours, they never asked for authorization or give an estimate. Then Jeff calls me and lies to me, saying they always told us it will take a while. When I said why would we call so much if you told us it would take a while he said he wasn't even there... Look for some other place save your time and money.

What a great service center. They are so friendly and really go out of their way to make you a…read moresatisfied customer. I would highly recommend them!

Dont ever go here for a engine light on....went this pass monday to have them check it out...He…read morecalls later that afternoon ''DONE'' he says. and a Bill of $600.00.... r u f...kin kidding me. He says his mechanic said it was the purge adaptor-they replaced it. Took the car home. That next day Tuesday less than 24 hours the f...in light comes on again!!!...Are u kidding me!!!!...I called him pissed off and he says bring it in fri. ...there at 8 in the morning.. Car there for 5-6 hours -- picked it up and this Baris Garage had the balls to charge me another 200 bucks...and iam have my fingers crossed its fixed right from this Crooked Business ......Stay Away All!!! ....BBB is next!!!

Had a cracked rear driveshaft flange or yolk...Baris wanted to charge me $1700+ to fix…read moreit...(replace entire driveshaft, unnecessary!!!) They wouldn't let me bring any of my own new parts, because they would lose money up-charging you to death, on inflated priced parts they provide...Got a new yolk for $50 took it to Cruze auto repair and got it installed, plus new brakes installed, all for $200!!! I saved $1500 by not going to Baris! Unless you like throwing money out the window, stay away from these clowns!

Very friendly & got my Jeep inspected! When I save up enough…read moremoney, I'll be going back to get new tires.

Use to trust and relay on these guys. Not anymore. $1500…read moreand over a month at this shop and my car is not fixed probably. There were shady things said and done: virtually no communication, parts ordered (without my approval) that were not part of the original work requested, another problem found weeks after the work was initially started, mechanic tells me he doesn't know what is going on with my car weeks after they obtained it that I needed to talk to his father. The father, Jeff, was evasive and unreachable at times. Driving to the garage my car was parked in the same spot got nearly 30 days. All the while Jeff knew I needed my car, that I was going into debt in order to rent a vehicle so my daughter nor I lost our jobs, we could go on dr visits and get groceries.

Rude and indifferent attitude toward issue I called about. Would never trust anyone to service my…read morevehicle with such an attitude.

If you have a transmission issue, go to Redline for review. Honest and knowledgable, the folks at…read moreRedline fixed my vehicle and did so by letting me know all of the scenarios that I could have been facing. Very happy with the quality and value presented.

Scott and his staff at Nichols Service are the very best! Not only as knowledgeable mechanics, but…read moreall good people too. Scott will even sometimes work through lunch, with a sandwich in one hand and a socket wrench in the other! We are from out of town, had a vehicle breakdown, and even though it was a busy Monday, they got us in the quickest they could the very next day. Great communication, and a solid repair that was done well. Scott did the repair as needed; not some inflated price or reason...just did the job right and got us on our way. Very personable, and even took time to thank us for choosing his business. We were thanking him! If you want the very best service and repair, choose Nichols Service in Brockport!

Yesterday a warning light (brake) came on and I immediately called Nichol's Service and asked if I…read morecould possibly get my car checked out and I dropled it off, next morning, they called and it was the tires. did O/F change ,checked car over etc. Scott and crew are awesome. They treat all customers like friends. Thank you all so much for making my life saf driving my car.