Sam & Arlene have been my go mechanic for Over 30…read moreyears.Honest & thorough car repairs .

Sam is extremely knowledgeable, experienced, and ethical. I'm so thankful he was the first person…read moreI met after moving to Rochester. He provides such comprehensive service at such a good price. When I see NC on my receipt, he will explain that it is not right to charge for that item since he was already in there anyway. I know from many years of experience, that would not be the case elsewhere. During an oil change on my daughter's car, Sam saw a pipe problem causing carbon monoxide to fill the cabin. His thorough and attentive work was just in time as she was just about to leave on a trip. I can't thank him enough for his care, advice, and kindness. Sam and Arline are truly good people!

First time going there in 25 years. Had a flat tire and other small issues. They didn't fix the…read moreflat the first time. Went flat the next day. Didn't fix it again, second day, telling me that they just use an emergency patch, the one anybody can!!! They never took the tire off the wheel. Just a quick patch. Third day.. flat again and although close to closing did nothing. Told me to bring it back on the forth day. Pathetic Never go there. They do the cheapest thing to " fix" your vehicle. And I guess hope for the best. STAY AWAY. GO ANYWHERE ELSE!!!

I have been coming here for several years now, and these guys are always so great. They do great…read morework for a fair price and never try to upsell you on things that you don't need. They also try very hard to accommodate whenever possible. Thanks for being awesome!!

The previous owners were good. The new owners are crooks. I…read morebrought my car in for a wheel alignment and they said it needed inner tie rods before they could do the alignment. I declined to let them have the work. I took the car home, inspected it and found that both inner tie rods were perfect. They lied to me to try to grab an extra five hundred dollars. INFO: I used to work at a garage, so I know what I'm talking about.

Everyone at Vesa are great. Always pleasant. Great…read moreservice,and great price. Highly recommend them. I've never had a bad experience.

Timmy Gresens the manager is the best. Tim has always taken…read moregood care of us with all our service needs on both vehicles for years. Tim and the team at the muffler shop and Perington auto are so good at what they do and are very knowledgeable at fixing all automotive needs. They care and are very careful to treat the owners cars like it was their own and also treat us and all customers with respect. I recommend anyone in Rochester to have the muffler shop do service instead of the expensive dealerships. We love Tim and his crew! Chuck and Marlene Gambacurta

They talk about working on RVs so I made an appt. I told them that the generator oil had to be…read morechanged along with the engine oil. When I came to pick up the van. He informed me I had NO GENERATOR. The pipe is visible from the rear of the van!! He said to come back the next day. Only positive thing I could think of that he offered to check it out the next day. I was afraid to go back.

"Nick is the kind of manager who makes you feel genuinely at ease. He takes the time to explain…read morewhat's going on with your car instead of talking over your head, and he treats you, especially women, who too often get brushed off at auto shops, with real respect and patience. It makes a huge difference to walk in somewhere and not feel talked down to. Thank you, Nick!! JoAnn T.

I took my car to them after finding the negative post on the battery loose. I replaced the bad post…read moreand I continued to have problems with lights on the dash going on. They determined that the positive post needed to be replaced. They say they rad a digonistic test to determine the positive post was the problem $200.00 dollars later. Two days later I started to have lights on the dash. Today I took it back to them after I found both posts were totally loose. They refused to refund after I showed them how loose the posts were.What repair shop would make a rookie mistake by not checking that the posts were tight. They sure had no charge using a diagnostic device to replace a obvious, first place to look (battery post) . So if you want to pay $200.00 for a battery post this your go to garage, not mine The managers aid if I wanted my money back he would take the post they put on off. Cheap shot

I bought a 2006 Acura MDX from them in February And 9…read moremonths later the motor blew up They never tuned up the car and didn't change the heating coil NEVER buy a car from them They will RIP you off !!

I really liked South Ave Auto when I started going there. Pragmatic, flexible, generally good…read morenatured people. Then something happened in October after a $2K+ repair; their subsequent decisions showed either their true colors or their utter decline in commitment to their customers. I should say first off that a couple of their employees were amazing throughout and deserve to run their own business or at least work for someone better. The job was to pass inspection and change O2 sensors that were triggering a check engine light. Upon inspecting they also required a water pump, brake booster, link pins and a wheel bearing. The car was otherwise in great shape and 1/2 the miles on it as my previous RAV4 and I trusted the shop so I had them do all of it at once. When I got the car back on a Friday it began misfiring within a few miles. I panicked because it was Saturday and I had to drive to NYC for work. Luckily Jessi was monitoring their FB page and was nice enough to come out and help diagnose what happened. Turns out the mechanic who did the job didn't properly attach the hose back to the brake booster and it sucked in air all through the system. They fixed the hose right there and I was off with the advice that if it misfires again that I should replace the spark plugs. Low and behold it did later that day but it was Saturday night so I spend hours replacing them myself. The car worked but still stalled sometimes when accelerating from stop and felt wobbly at high speeds. I drove back up to South Ave Auto to have them diagnose it and the mechanic there lifted the car up and checked the codes but couldn't tell what was wrong. They sent me over to the Elmwood shop where Jessi (again) took one look and knew it also needed a new ignition coil. I replaced that myself and it seemed better for awhile but not back to how it was before. A month passed. It stopped wobbling at high speeds but my LF tire (of less than 2yrs) was going flat. It looked fine from the outside so I just put more air in. Two weeks ago it went dead flat on the highway. Turns out it was totally misaligned and wearing from the inside out. Luckily I found a reputable open on Saturday who ended up having to do almost $1K in work and put two new tires on the car just to make it safe and make up for the bad job from South Ave. Another LF wheel bearing, a proper alignment and balance (which they allege South Ave likely neglected), LF brakes and pads (because they said South Ave forgot to put the hardware back on), LF rotor (which they said was likely from the misaligned wheel and pad), and another engine and sensor check to again clear the codes. Even as I write this I'm looking at maybe having to also replace the whole spindle knuckle because of the damage done by pressing the original bearing too hard. Here's where it gets sad. I approached Wade with these issues and his first response was "well we fired the mechanic, what else can we do?" When I told him that the new shop let me keep the bad wheel bearing and showed him all the pictures I took he then said "Well we'll refund you the wheel bearing but you can't prove all the other problems were our fault" (glossing over the cost and time of me learning how to change spark plugs and ignition coils on my own on the fly) "But if you bring us the bad bearing we'll refund you that". At that point I felt like he was ready to let me sue him. I told him I would never expect to make my car perfect again, but at least respect the thousands of dollars I'd put into his shop over 2 cars and 8 years to ensure that I at least have a safe car to drive. If they had admitted fault and offered to scrutinize all the area involved, I might have let them. But besides Jessi nobody seemed to care too much about their mistakes. So when I finally did go return the bearing, the poor attitude turned indignant rage I got from the owner, simply for confronting him with asking for what he'd agreed to repay ($315) along with my continued dismay over the uncertainty of its safety, would never make me want to let them touch mine or any car again. At that point, out of sheer frustration at his indifference, I called him an asshole as I left. So of course he ran after me in his lot and harassed me, claimed he was going to cancel the check, and briefly blocked me from leaving. Oh and called me on the phone after to repeat himself. It's petty and sad and I'm so glad I at hopefully won't have to hear from him again. TL;DR: They wouldn't fix or fully reimburse a really bad job and left me with an unsafe car that I'm still paying to fix months later.

It is amazing to find a gas station that still has expert mechanics and the equipment necessary to…read morerepair cars. In addition, everyone I've met there is enthusiastic about tuning, service and maintenance. One of our cars is an EV, but they have willingly helped with a blown tire, and for our internal combustion cars, it's great being able to buy Sunoco 94 octane gas at a price that is lower than surrounding stations. I like the people who work at the station, have confidence in their work, and highly recommend them.

Updating my review. I'm not sure what's happened from the first time I went there but ever since,…read moreI've called them for auto repairs they can't look at the car for at least a week. They had great service/prices the first time and got the car in a completed in a few days. I don't even call anymore because I can't be without a car for over a week.

On time all the time Excellent service…read more Scott and his crew are so professional 5 Star all the time

Fast, reliable service! They got us in and out with smiles on their faces :) Definitely a…read moretrustworthy garage....you won't be disappointed :)