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    Smitty's Automotive Services

    3.9 (7 reviews)
    Closed 7:30 am - 5:00 pm

    Services - Smitty's Automotive Services

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Smitty's Automotive Services Photos

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    4 years ago

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    4 years ago

    Quick & friendly. Completed changing fluids. Fair price no problems. Plan on using for my go to for auto repairs & maintenance

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    9 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    1.7
    (23 reviews)

    Took my car in for an oil change and inspection. They offered me the synthetic lunge with tire…read morerotation and other crap which was more expensive than the regular one, but I took it anyway. When I got out of my car, I decided to mark one of the tires to make sure that they did do the tire rotation. I also had a brake light out and told them to change that bulb. After several hours, they told me my inspection failed because my windshield wipers were broken and my brake light on my hatchback was not working. They wanted $177 to change the lightbulb on the hatchback. I said no and I told them that I just gotten the windshield wipers from advanced auto a few months ago so I'm gonna go back there to see if they can fix it or if they could give me a discount on other ones. I picked up my car and noticed that the tire was still in the same place I told the manager he apologized and said he would do it himself right now. Took my car, went to a store and then went to advanced auto. Ask the sales clerk if you could check my windshield wiper and fix it or can we get a new one. He came out and looked at the wiper. He said they failed you on this the little cap at the end. It was literally missing. He said I can give you a free cap and put it on there for you. I asked him if he can look at the brake light that they said wasn't working and he pulled it out and he said it was broken and there's a piece of tape holding it up. I couldn't believe it. I was shocked and angry. He told me too turn the car on and step on the break which I did and he said the light is working. I couldn't believe it. That's what they said wasn't working and failed me on that also. I drove back to the Firestone, which is at McKinley Mall in Blasdell NY but they were closed already I went the next day and asked for the manager, but he wasn't there and spoke to another person and explained to him everything that happened. He insisted they did not break the light. It might've been there from before gave me all these excuses and then he said go in the car and turn the brake on. I did and he said that light is working but the left one isn't I said are you freaking kidding me? That's the one that I paid you guys $60 to fix and that's not fixed also he told me to come back that they would fix it I am so infuriated. I did not want to go back there. I called corporate and told him what happened. They filed a claim and told me someone will call me within 48 hours. The person that called me was the manager from the store. I told him that I don't want them to service the vehicle. I want to service it somewhere else and they can pay for it and I'm waiting for corporate to call me back. I called corporate again. They told me that they'll escalated to the regional manager and he'll call me back within 48 hours. I call back at the end of the second day since he hadn't called me back and they said oh it's not 48 hours yet so I waited till the following day that point it was 72 hours since I still hadn't gotten a call from the regional manager. They assured me that they were concerned about the matter and I would hear from somebody. We did another 48 hours still no one called me back called one more time. At this point, it was almost the end of the month and I needed to have my car fixed so I had no choice but went back to them to get it fixed. They fixed it and I have yet to have a call from the regional manager. The technician even apologized himself, but I'm not sure what he was apologizing for that he didn't do his job or that he purposely did all this or did didn't do what he was supposed to do. Assistant supervisor that day gave me excuses as to oh it could happen. We're human mistakes happen. One mistake, happens three do not just happen. I told her I would've let it go at this point however since I have not gotten a call from the regional manager, I will be writing reviews everywhere and also I will contact New York State inspection to let them know that they are purposely failing people so they can charge their money to fix things that don't need fixing. Disgusted and I should've read all these review reviews before I went to them. I can't believe they're still in business too.

    This repair shop gives false estimates. They will tell you one price on the phone, then charge you…read morea much higher price upon completion of repairs (trying to tack on a lot of nonsense charges). In the case of my friend, on the phone they quoted her $114 for an oil change, then afyer completing the work, tried to charge her $169. Very dishonest! After looking at reviews online, this appears to be their modus operandi. Avoid Firestone Repair on Jefferson Road like the plague.

    Pep Boys

    Pep Boys

    2.1
    (63 reviews)

    Went into the Henrietta NY location this morning with what I was hoping, a dead battery. Paul was…read moreincredibly helpful and friendly. He explained what they would check out. He didn't try to upsell or tell me that I needed things that I didn't. A bonus that they only stock Interstate batteries! I was in and out in a timely manner and was pleasantly surprised how reasonable the total was. I would definitely recommend these guys!

    I recently purchased an older used car. I scheduled an appointment for a steering and suspension…read moreevaluation and the 120 point inspection. They called me at 9am asking how soon i I could bring the car in, and I could immediately sense the incompetence. He told me shocks and struts take a long time to replace. Said it could take a long time so he kept insisting I drop it off instead of waiting. I corrected him and said its just the 120 point inspection. The website estimates 45 minutes. He asked if it was just a New York State inspection like he didn't understand the services they have listed on the site. I corrected him again and asked for the 120 point. "Just bring it in." So I did. Keys were in their hands before 9:45am. He told the tech it was in for an NYS inspection. And yet again I had to correct him on the services I made an appointment for. Since an Uber back home is $30 one way without a tip, I walked to Walmart and hung out for about 2 hours with no updates. I decided to head back and hoped they at least had a chance to get started on it but saw it still parked where I had left it. I went inside and asked for an update. He said they hadn't been able to get to it yet. At that point I just asked for my keys back. I was frustrated and asked him why he asked me to bring it in 3.5 hours early. He came back with an attitude saying he had an employee call out and he can't control how much they get done when they're short a person. My response was, That's the whole point of an appointment." And I Left. I'll never waste my time going to another Pep-Boys.

    Temstad Automotive Services

    Temstad Automotive Services

    3.6
    (34 reviews)

    Great customer service and great care of automobile and customer. Didn't stop until issues were…read moreresolved and fixed. I left as a satisfied customer.

    Julie & her husband Ken is so nice and super professional! I'm getting a couple of major things…read moredone and some minor things as well. My exhaust was the first thing I've had done and I'm scheduled to get my struts and breaks fixed a little later! I just want to start off with how much they are working with me to get these things done. I'm not rich at all and if I had a stable job I would have loved to take them up on there offer with the credit options. But luckily, they know how to prioritize what needs fixing and scheduled me out for when I'll have the money to have those things fixed. Secondly, I want to point out how fast they got the job done! Julie had told me to bring it in so that they could diagnose the problem for me and that they could schedule me next week if I decided to get it fixed with them. Well, sure enough I bought it in on Friday morning, that same morning they were able to tell me what was wrong and the same day they ordered the parts and got it fixed! I literally got my car back at 3pm and genuinely did not expect that! I saw a sign in their shop and it said that they value their time, well I guess they also value everyone else's time too! I don't want to get into the free things that they did for me because I don't want anyone trying to come rip these lovely people off, but I do want to say the things that they did for me, that they had every right to charge me for, has let me know that I'm dealing with some really good people and has made this place my go-to spot! These are good hard working people who respects the customers that comes through their shop, no matter if you have a lot of money or not! The prices are absolutely doable and they don't pressure you if you can't do everything right then in there! Lastly, I just want to point out that I am a single black woman and the reason I bring up my race and gender is because we all know it matters, especially when it comes to mechanics! But Temstad didn't make me feel judged nor taking advantage of whatsoever! They were so welcoming and knowledgeable! Not only did they triple check my car but they explained every decision & priority to me. I really love that they weren't condescending because I don't know a thing about cars. They simply just explained it so I can understand the what and why! Like I said, as long as Temstad is open & will have me, they will now be my go to place!

    Smitty's Automotive Services - autorepair - Updated August 2026

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