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    The Muffler Shop

    2.9 (35 reviews)
    Closed 7:30 am - 6:00 pm

    Services - The Muffler Shop

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    21 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Wheel alignment

    The Muffler Shop Photos

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    6 years ago

    I brought my car here for years for extensive repair work. Mark and staff are great!

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    Ask the Community - The Muffler Shop

    Review Highlights - The Muffler Shop

    I was thankful that you can make appointments which is something you could not do when Mark D.

    Mentioned in 6 reviews

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    Monro Auto Service and Tire Centers

    Monro Auto Service and Tire Centers

    2.5
    (27 reviews)

    Kevin was exactly the person needed for the service today. My car's check engine light suddenly…read morecame on and I need to drive five hours tomorrow. He got me in quickly and assured me everything would be okay. Highly recommend!

    DANGEROUS AND NEGLIGENT WORK - DO NOT BRING YOUR FAMILY'S CAR HERE…read more I had brake replacement, tire service, and wheel alignment performed at this Monro location in December 2025. Shortly after, my wife and young child were driving to Albany in a winter storm when the brakes started making a loud banging noise. She was forced to drive in fear for an extended period before finding another Monro location, where a technician discovered one brake caliper bolt was MISSING ENTIRELY and a second was dangerously loose. My wife and child could have been killed. I contacted Fairport manager Kevin, who was completely nonchalant and actually said "the advantage of Monro is you can stop at their other locations." He eventually offered a partial refund -- which was never paid -- then became completely unreachable. I filed a BBB complaint (Case #24733045). In their formal response, Monro corporate ADMITTED the caliper bolt was not properly secured and acknowledged filing an insurance claim for rim damage caused by their negligence. Despite this admission, they are refusing a full refund. The tire pressure light is also still on after their tire service, and the rim was scratched. This is a documented safety failure that endangered my family. Full complaint on file at: https://www.bbb.org/us/ny/fairport/profile/auto-repair/monro-inc-0041-6000929/complaints?sort=recent&status=answered&type=serviceorrepair Avoid this location. @MonroAutoTire @monroauto

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.5
    (16 reviews)

    I am surprised by all the negative reviews. I had a leaking tire last weekend and this Firestone…read morewas the closest tire store around me. They are open on Sundays and fit me in the next day. I have an all wheel drive car and they didn't try to oversell me multiple tires (although it's probably recommended to change tires in pairs). But I told them I was planning to sell the car soon and they said it was reasonable to just change only one tire. Employees were friendly and cost was reasonable (-under $200) for a single tire. I have nothing bad to say about this place.

    Even after seeing the negative review, I made an online appt to get my AC checked out. They asked…read moreme the make and model of my car and told them what the issues was. I was given an appt. I took time off of work to make this appt just to find out that they don't have the equipment to service my 2019 Equinox because it's too new! Why was I even able to make an appt online if that is the case??? The manager at the store said the call center doesn't know anything about cars so they wouldn't know to ask. I voiced my frustration to her about taking time off to have this appt and not being asked upfront what the refrigerant code for my car was ridiculous! She said, "well I am telling you now! When I called another garage in Fairport, the first thing they asked me was to check the number tag under the hood to make sure they could service my car! I will never use Firestone for anything and also tell my friends and family about my experience!

    Rytek Automotive

    Rytek Automotive

    4.5
    (13 reviews)

    I needed a last minute oil change before a road trip, and they were able to fit me in same day,…read morehours before. They were courteous in the phone and in person. Service was great and efficient- will definitely use for future car service needs

    I had a positive experience with Jim at Rytek automotive…read more I have a 2016 Audi that had some exhaust issues a few months ago. A combination of rust and damage from backing into my garbage bin lid, caused clamps to break off and resulted in my exhaust dropping and dragging on the ground. My car sounded terrible. Pulling into and out of daycare was a bit embarrassing. I was desperate to find an auto shop and stumbled on Rytek. I was amazed that they offered to look at my car the same day, but I opted to bring it in the following day (Friday). Jim communicated promptly and effectively via text. He took pictures of the car and highlighted the issues. They are closed on the weekend but somehow managed to order the parts and do the repair in time for me to pick it up Monday afternoon. They also offered a loaner car if my repair took longer. Overall, I had an A+ experience with Jim at Rytek and wouldn't hesitate to return. I can't comment about their pricing. They seem on par with repair cost googled online. However their ability to fit me in right away made the decision easy. Also I was pleasantly surprised to find a handwritten thank you card with a $5 Wegmans gift card recently. What a thoughtful / nice little touch.

    Mavis Discount Tire

    Mavis Discount Tire

    2.0
    (38 reviews)

    Went there to get a slow leak in my tire repaired. Took about 30 minutes...everyone was very nice…read moreand professional and best of all...they didn't charge me!! I will go there for all my new tires in the future!!

    If I could give zero stars I would...listen to this experience...truly unbelievable...but 100%…read moretrue. I want to share our experience at Mavis Discount Tire so others are aware. My husband brought our car in for two front tires. We paid $330 and received a receipt claiming the tires had been replaced. This is what took place:: * Employee took our car for over an hour without permission. The manager at the shop had no idea where our vehicle was and he called the police assuming it had been stolen. This is after he said our car was "all set" and my husband paid for the work. * the employee returned to the shop with our car (about the same time the police arrived), saying he had taken it for a test drive. This is completely BS because he was gone for more than an hour and racked up ~30 miles on the odometer. - the employee also smoked in the vehicle which left an odor of smoke and ashes on the dashboard. (We are not smokers and our vehicle has never been smoked in). - when my husband got home with our vehicle and parked it, he realized that the tires on the car were still our old tires. They never even c did the work we paid for!! * And...the icing on the cake...the Receipt my husband got after paying for the work that was never done, listed our odometer reading as 28,000 miles, while the car actually has 57,000+ miles! So...if we had actually gotten the new tires, the tire warranty of 65,000 miles would look to have 30,000 miles already on it when we left the parking lot! We seriously could not have made up an experience as bad as this! We ultimately received a full refund for what we paid but we highly advise against going to this establishment or any Mavis in the area as the REGIONAL manager did not seem to take this matter seriously. In fact, he told us the employee that took our vehicle for a 30 mile joyride was "reprimanded " but not fired.

    The Muffler Shop - autorepair - Updated June 2026

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