Fred Martin is absolutely fantastic. Every employee treats you like family. No pressure sales and…read morethe service department is the best around. I've purchased 4 vehicles from Fred Martin and 100% recommend them from sales to service.

THe absolute worst buying experience I have ever had. They sold me a car with defects that they…read morenever told me about. But, they could have made me a happy customer by doing just one little thing that would have cost them about $200, but they refused to do that. There is a reason why their rating here is so low. They just plain suck,

bought a truck and absolutely love it it's great on miles and runs amazing.great people insideread more

We got a wonderful lightly used Chevy Equinox. The wonderful staff helped me with my financing and…read moreoffered me a great warranty option. We are customers for life!!!!!

Super helpful staff! Plenty of options on year and model. Zero haggling on price! Picked the…read morevehicle in our price range. Very simple . Very much recommended!!

Bought car that was never even cleaned when picked it up. Was told oil was changed and check oil…read morelight came on within first week of driving it was a quart low. Bad communucation with salesman and put tires on car that were too big now have to listen to loud road noise. Will never buy another car from C A again.

I never thought I'd have to share something like this, but I want people to know about my…read moreexperience. My wife is battling cancer, and we desperately needed a reliable vehicle to get to appointments and take care of our family. Instead, I ended up with a car that has had serious problems from the start. At one of the hardest times in our lives, I feel like our situation wasn't taken into consideration, and I feel taken advantage of when we were at our most vulnerable. I'm sharing this so others will do their research, ask lots of questions, have any vehicle inspected by an independent mechanic before buying, and make sure everything is in writing. I hope the dealership will do the right thing and work with us to resolve this situation. No family dealing with a medical crisis should have to go through something like this too. #ConsumerAwareness #BuyerBeware #KnowBeforeYouBuy #CustomerExperience #DoYourResearch #StandUpForWhatsRight

This is the WORST car dealership you can go to in Akron. I would advise not to shop here because…read morethey sell you bad cars. I spent over 2,000 just getting it fixed within the first couple of months of having it. Their mechanics are terrible and also thieves please save your money.

I paid 5000 for a 2008 Mazda 5 in April of 2023. Today it's going to a junk yard as the…read moretransmission is bad. They knew shortly after I got my car there was something wrong. Now the whole transmission is bad. This comes out to be $267 per month for crap. If I could give no stars I would.

Stefan is not trustworthy or anyone at that place, they will try and swindle you!…read more Stefan will sell you a car that seems to have no problems and runs normal at first but then has major mechanical issues a few days later. In my case my transmission blew up 6 days after I bought it and it costs 1700$ to replace. I already bought the car for 3k+ . Stefan laughed at me and said it was my problem. I had the car for less than a week and it ran completely normal and now it does not drive at all and I have an expensive repair to make. I am not a happy Customer and I voiced that I was not to the company, they did not care. They only wanted my money, sad to say this is how people run their businesses. I'd give them a 0 if I could. These are not trustworthy people! This is warning to anyone!

I bought a van from. 5star on Kenmore blvd.And I love it.the people who rum that one really go out…read moreoof their way to help you.THE BEST ONE TO BUY A CAR.

I wish I'd never worked with them…read more I bought a chevy silverado from this awful place in july 2023. firstly,they took over a week to get back to me, then they sent me 4 contracts, each one I had to send back due to them sneaking prices into the final price. they tried to get me to take a 16% interest rate (I have good credit) they clearly were utilizing a buy rate for the loan and taking a cut. then they tried to add in product I had told them multiple times that I DID NOT want, and assumed Id not pay attention when signing. they altered the price they quoted me on for another one, and so on, scum. then my truck got delivered.. YAY, except no, they sent it to the wrong address in the wrong state, and I had to pay to get it shipped to right address, then, YAY, it got here, without a spare tire, owners manual, or spare key, fluids not filled. I should have been smarter and assumed if they lied to me once, they would do it again, but here iam hoping this will allow you to be smarter and dont trust these people.

This is the worst car lot I've ever been to! Very bad business men!!!My daughter & her grandma went…read moreto buy her first car. Both are tiny women weighting under 100 lbs. & These men took full advantage of that.. they've been avoiding us since they purchased it on FRIDAY AFTERNOON the 19th of September. By the time she got home it was smoking & cutting off. I contacted them on the next day September 20th. The son said he couldn't do anything/know anything w/o his dad who is out of town. (Knew that was a lie)... Said he would be in touch w/us before the weekend was out. Never heard anything!! So... The oil light was on because it was leaking into the antifreeze. The check engine light was on. Almost all wete in by the time she drove from Manchester to Akron. Took it to get oil the oil change place said the oil was new. Meaning it had JUST been changed. Mind you The car had no other fluids really. The oil was the ONLY fluid full & new.. meaning they purposely drained it out of the antifreeze so it wouldn't over heat before driving off the lot & put it back in. We live in Akron ... by the time she got home It wouldn't reverse, it would hardly move & it was smoking very badly!! MY DAUGHTER COULD HAVE BEEN KILLED IN THAT CAR AS AN NEWER DRIVER CONFUSED AS TO WHAT WAS GOING ON!!! The tow truck guy said the engine could easily blow it was shaking so bad!!! We had it towed back to the their dealership nobody was there. He then texted my phone very rudely text me & say I need to remove the car. Must've been watching on camera or something. Because they were not open. Give us back our money. She is just a college kid trying to do right in the world! & I will see to it she does! I have paperwork, pictures & videos!!! I'll be posting them all here & in court!!! I don't play when it comes to my child!! & I will not rest until this is made right! You don't do ppl like this. Especially a child & the elderly!!!

I wish I could rate this place a 0, bad service dude told us to go find the car ourselves, left…read moretrash in the back of the car ,looked at 2 jeep grand cherokee's and the black one was letting out smoke and had bad response time the other was miss firing and running like crap highly recommend not going here

This is the second time I've tried buying from them and end up after two weeks needing some work on…read morethe vehicles. The trying to call them and get someone to answer is like pulling teeth.

Everyone was nice, polite, but I've got some serious buyer's remorse. Not happy at all with my…read morepurchase.

I purchased a vehicle from the establishment for cash price was assured there was no issues no…read morelights on even though battery was inhooked when I arrived he sold me a 90 day warranty four days later the check engine light came on I went to his establishment to try and resolve the matter he was unwilling to fix the issue or return my money NEVER BUY A CAR or anything else from this establishment it is a giant mark on the small businesses in Barberton and a shame we can't trust the businesses in our small town Tracey Lakin

They got me in and out quickly and I didn't even need to buy a new tire they were able to just fix…read morethe tire that I had on my car. They weren't rude or mean and they gave me all the answers to the questions that I had. I did have to pay a little bit more because I used card so I definitely recommend bringing cash with you other than that this is definitely a nice tire place.

Most annoying dealer ever. I called in the morning about a car. Was willing to do the deal on the…read morephone with them and gave them all the information. They said to come in the afternoon. We drove 20 minutes to come in that evening at the appointment time we set. When we got there they told us they sold the.l vehicle 10 minutes before we got there. We were even early for our appointment.

I have been taking my Lincoln to Ken Ganley Ford in Norton for several years. The service…read moredepartment is highly professional and seriously motivated to get every job done correctly and promptly.. My recent visit involved three issues, including some bodywork and replacing and calibrating a hi tech active headlamp. Ashley Neely worked with me to see that I got everything done and was always ready to answer questions and to relay information between me and the mechanic as needed. Even though an insurance company was involved.Ashley made the whole process stress-free. Great job by all! Del