5 stars for the service team. Unfortunately (for my car) there have been a few visits here…read morerecently, but fortunately (for me) the service team has been great. They are quick to get me in, quick to keep me updated during my appointments, and most importantly thorough through the explanation process when I ask a lot of questions.

Over the weekend, I went with my nephew to test drive some vehicles. Our first stop was Subaru; he…read morehad seen a CrossTrek that interested him. We had no intention of doing more than test driving. We pulled up, and they had a huge selection. We were approached by salesperson Steven Provencher, who was non-intimidating, welcoming, and invited us into the showroom. He looked for the vehicle we were interested in, talked about the 2025 models, etc. After locating the vehicle, we went for a ride; the CrossTrek was a beautiful blue pearl. Steven mentioned an off-road course located behind the dealership. We drove that, and it was impressive. Although there was a kink in the end of the buying process, I would highly recommend this dealership.

I recently brought my car into Honda Cars of Bellevue because one of my tires was slowly leaking…read moreair. Since I had replaced all four tires within the last three years, I figured there was still some warranty coverage left. When they looked up my information, the service advisor initially told me my tire warranty had expired in April. I had to correct him because I remembered getting a flat tire around the Fourth of July last year, so I knew the timeline didn't add up. Thankfully, they double-checked and found that the tire was still under warranty. The biggest downside was the wait. I had already arranged for someone to pick me up, but I was told my car was already on the rack and that I'd be out of there soon. Because of that, I decided to stay instead of leaving. Unfortunately, I ended up waiting about an hour and a half in the lounge when I could have been home or getting work done. To their credit, the staff apologized for the delay, and the repair was completely covered under warranty, so I didn't have to pay anything. While the communication about timing could have been better, I appreciated that they honored the warranty and made things right in the end.

In for oil change, made appointment, got in right away , then the fun began. Service advisor…read moreapproaches me and recommends a fuel additive , valve flush additive of which I declined ( as I already had completed myself. ) and then informs me i need brakes front and rear. i said , in a stern voice, REALLY !! Had had the brakes done in May but not by HC of B ( PRICE WAS OUTRAGEOUS) . I informed service advisor of this and expressed with disgust that i needed NO BRAKES. I wanted to talk with the mechanic but was denied the opportunity and advisor said he would talk to him/her and to wait in waiting room . After some time , I was asked to step into the service lane for discussion. I was told technician DIDN'T actually check the brakes , they went off the previous report from March 2026. I was given a FREE oil change and the inspection report was not given to me but I went on-line and printed it off. The reflection of piss poor inspecting and reporting not only put the Service Advisor in a bad situation , it speaks loudly that the dealership itself is being put in harms way . it may have been the last visit to , once , my favorite service dept. All new faces too !! Must be an omen . And BTW...have been a regular since 2018 . EXPERIENCE rating based on the lying and dishonesty by the technician and not by the service advisor . But...it reflects on the WHOLE DEALERSHIP .

I would like to start by saying Lyle Ward was AMAZING! There is a reason why he has been with the…read moreBeardmore family for over 50 years. I was looking at buying a new Corvette and Lyle was able to take me through the whole experience from the pre-test drive briefing on the vehicle, test drive, post-test drive debriefing and Q&A, and purchase. He knew the vehicle inside and out - including all of the electronics and OnStar setup. He was able to answer all my questions. Absolutely ZERO pressure! I could feel that he loves his job - he even personally touched up the new vehicle and removed the plates and various window stickers from the old one - his genuine enthusiasm was refreshing. To top things off, Karen Smoot had all the paperwork prepared and made the final purchase a breeze. Special thanks to manager, Tom Howard, for making sure the experience happened. Truly a great experience provided by a team of professionals! I would recommend Beardmore to others.

3 hours and 30 minutes to do an oil change, air filter, and tire patch. Normally this wouldn't be…read morean issue since they were noticeably busy, but they checked in a walk in drop off before my vehicle was checked (I scheduled this appointment 2 weeks in advance and sat in the waiting room the entire service) Additionally after 2 years, they've implemented new polices that weren't on my last oil changes. New 3% charge on credit cards and removal of a military discount. There is just no incentive for me to continue servicing my vehicle at this dealership.

I went and looked at a used car recently and it was an okay experience overall…read more I saw they had a used car online and about a week later I went to the dealer to look at it. After speaking with a really nice salesman, he left for about 20 minutes to go get the keys. Why would it take that long? After getting the keys, he said that it's on a lift getting an inspection/work done. Why would they list it without having done an inspection of it yet? We walk out to their shop and it's on a lift with the exhaust off, which could be good or bad? And the vehicle had a lot of scrapes, chips and scratches so I looked at it for a couple minutes and said I wasn't interested. The salesman was nice about it and understood. If they had another vehicle that I was interested in, I wouldn't mind going back but they don't have the best reputation around the heartland.

Toyota was trying to charge me almost $700 to take the tire sensors from the stock tires and swap…read morethem out with the aftermarket tires I purchased. I went to DISCOUNT TIRE the next day and they charged me $60 for all 4! My family and I love Toyota and we're very disappointed in these dealerships! It's not limited to corwin Bellevue either. It's everywhere and someday soon these dealerships will be extinct. It'll be a great day. I feel bad for the people who are naive to it. I'll NEVER allow Toyota to fix anything on my truck. They also charged me a ridiculous $19.79 for environmental charges, on top of the $109.97 plus tax for diagnosis. What a clown world we live in!

I have leased a Mazda twice now and owned one. I just recently (about 9 months now) started getting…read moremy Mazda serviced at the Bellevue Mazda dealership. I have never had such great experienced with Mazda until now. The customer service is top notch. They are so welcoming, helpful, and understanding; not just the front desk staff, but everyone. From the mechanics working on the cars to the people pulling your car up in between services, everyone has the best attitude and stellar customer service. Everyone goes out of their way to make you feel like a valued customer and grateful for choosing them. I also really appreciate that you are able to use a rental car while your is being serviced, even if its just for an oil change. We all have busy schedules and they account for that in this way by valuing our time, as well. I will always service my Mazda here from now on.

Five stars for AJ, he was professional from the start and I recommend his service to my friends and…read morefamily

If you want rude, unfriendly, & unhelpful customer service, this is your place! This is the second…read moretime I've taken my car in the last two weeks. The first time they didn't fix the prime reason why I made the appointment and just fixed a recall issue on the car. They sent me off and told me I had to make another appointment. I made another appointment, took the car in and they had cancelled my appointment because they "needed to order a part in" which wasn't even what I needed fixed. Again--rude, unhelpful, & unfriendly. I decided to leave and never go back. They must only hire $@#holes at this place.

We came in for our 370Z Nissan (without an appointment..) service took us right away ..said about a…read more45 minute wait..their "app" allows us to track the progress on our car at any time during the service and we sat in comfy lounge chairs with a couple TVs to watch ..fresh popcorn, snacks, pop, water, coffee, tea....just like home...very quiet and relaxing area while we wait ..separate glass walls area for kids (with a door you can close...a win) very clean and tidy....but do not come in if you are "weak" those cars in the showroom are GORGEOUS...we had to look away! It took 35-40 min!!! Awesome job..super quick!

I was recommended to this dealership by my sister who had a good experience purchasing a car…read morethrough them. Azim was very helpful and knowledgeable about all of my vehicle questions. I did get my car through them and would come back again in the future.

I had been looking for a car for my 16 year old son for a couple weeks and had a terrible…read moreexperience through that time. However, I saw this car on Facebook Marketplace and reached out to them, not knowing it belonged to this smaller dealership on car alley along Fort Crook and turned our experience around. My son and I showed up and were greeted immediately by Obaid before they were about to close. He kept the store open while we test drove it and waited for us to make our decision without pressuring us in any way. He walked us through the purchase process and less than 30 minutes later, we were on our way with my son's first car. I can't think of a better experience I've had at a dealership. Definitely recommend this place!

Duane and the Beardmore team were great to work with and their straight-forward approach to car…read morebuying was a refreshing experience for my wife and I.

3 years of being a bigger person and I have reached my limit with Beardmore Chevrolet service and…read moretheir Hyundai sales department. Background info May 2022 I had been eyeing a 2018 Acadia Denali listed for $36,500 on the website that was metallic purple undertone. I called to ask if it was available still and we headed to look at it. Brianna Serrano was the salesperson I spoke with on the phone and continued with after arrival. My first words were it looked different in the pictures as I drove into the lot to a Black Acadia, running ready for the text drive. She asked my name as we walked in and took us right out after 2 minutes for the test drive. The rims were trashed and minor interior issues. We tried to negotiate after a normal test drive. Slapped with the " certified pre owned, can't be negotiated" line. I had an off feeling I didn't listen too. She took us inside and retrieved the auto check on the vehicle. It clearly states 1 owner, no accidents, as I still have the paper copy from then, on surface level it seemed like a good deal. She ensured me the owners just brought it back prior to me coming in. As they were driving the car and loved it. After buying the car outright, as well as a 2 year/100,000 mile limited power train warranty that I would be thankful for in the future. They gave me a key and said there was a second set I could pick up from them another day as the owners still had it. After back and forth they couldnt find the key had me bring it in to beardmore Chevrolet service for another key, free of charge for the inconvenience and a $100 service credit. June 11th 2023, the transmission is shifting hard under load and we scheduled our appointment at the service department the next day. We dropped it off waited a day and got the confirmation the transmission needed replaced. Due to the warranty we only had a 100$ deductible and used the service credit. The only issue was there were no loaners available and I waited on the list for the entirety of the repair. They told me I was getting the only transmission available in the country. After going to pick up the vehicle they told me the warranty I purchased was now a 1 yr guarantee warranty. Sure enough the transmission went out again nearly 11 months later on June 19 2024. We tow it back in for service they diagnosed it went along with the repair. After the work was done they called me to approve a gas charge so they could do the test drive. And said I could pick it up shortly. I received a call I couldnt pick up the vehicle because the transmission was still acting up they ordered another transmission and start all over. Again no loaners waiting on a list. After calling for updates 1-2 times I was able to pick it up on July 5th right before close. I went to pick it up and after I walked out to the car they locked up behind me and my dash is lit up like a Christmas tree. ABS, traction control, stabilitack, and tire sensor lights were all on and I no longer had AWD. ​​After doing our own research and getting second opinions before taking it back to them a 4th time ,just to get slapped with a large bill. We took it back Jan 2024 for the lights expecting them to offer some sort of solution. They quoted to buy it back for only 15,000. Tried to sell me on a hub and said the mechanic "cleaned it up"and wanted us to replace. The last time I left spending more than 600 in parts and labor. They can't own their mistakes when installing the 3rd transmission. They have been pulling wool over our eyes and when we have called to complain and speak to the shop supervisor we are told they will call us back on a time to come in for a meeting and never called us back. Lastly I was in an accident that was reported. In checking we found two accidents had been reported. We didnt belive it and pulled out our paper work. Hmm one owner, no accidents. Less than a year and a half later my lights all popped back on since getting the car back after Jan 2024. So I took it for an estimation for trade and were then again assured two accidents were reported. There is more but this book is already too long. Be careful and do not do business with any beardmore businesses.

Excellent experience and customer service by Lyle Ward (with over 50 years of experience) Lyle…read moreprovided Dean with thorough tour of all the features ... no detail left unspoken...he went for an AMAZING test drive with Lyle and knew he loved the car. Thank you Lyle for your patience, knowledge, and absolutely no pressure! I would highly recommend Lyle Ward......he made this experience fun and very enjoyable. Lyle forever has our loyalty!

Alyssa the sales woman is number one. She is awesome, funny, beautiful, a great photographer, and a…read morereally overall wonderful human. She sells cars. If I were to buy a car I would buy it at Beardmore so Alyssa could be the one selling. She is cool. She hasn't ever actually sold me a car. But she has sold me on her winning personality and beautiful smile. Go see Alyssa and buy your dream car today.

I travel nationwide and have also had repairs with auto dealers for 30 years …read more I am so impressed with this dealership that I can't say enough . After being mistreated by so many auto people for so long, I see this place as a shinning star that the rest should strive to be half as good! I would travel halfway across the USA just to buy a auto from this gem! I would give more stars if I could.

Warning! unfortunately we have not had a good experience from this dealership after buying…read moreseveral vehicles over the years. I recently got taken in by the 0 percent finance offer and rebate offers advertised. once in store I was told I could only have one or the other which is common, however my vehicles value 2017 Ram which blue book trade was 17-21K. They further said well since we are giving you 0 percent we will offer you 12K trade in. feel free to look this up. Apparently you are just a number to this location. Sad but after years of being customers we will go somewhere with better customer appreciation. I will ensure all my family and friends are aware there are many dealerships that will not play the shell game. this used to be a great place to shop.