Terrible "bedside manner" from the front desk "Debbie". When a family member has serious concerns…read moreregarding a patient she was very quick to completely SHUT ME OFF. Thankfully my family member was not suicidal because Debbie never once cared to ask my concern NOT ONCE!!. She was able to escalate the conversation negatively and made me feel as though I was a serious problem for her. I Would never seek help here clearly they do not care about their patients. Im writing this in hopes for some protocol and training. What if suicide was a concern???? NOT OK

Mary Louis has helped me in many ways. Grateful for flexibility of appointments. This business is…read moreclean and nice inside. Cozy location

Dr misdiagnosed my PTSD and due to a lack of integrity overcharged me for sessions. Highly…read moreunprofessional in conduct.

I'm honestly not someone who usually writes reviews, but my experience with Marisa has been so…read moreimpactful that I felt like I had to share. I drive over an hour each way to see her and it's been so worth it. I originally went to see Marisa for extreme anxiety and ongoing sleep issues, after trying what felt like every modality out there: somatic exercises, journaling, therapy, BIT, meditation, breath-work...you name it. While many of those helped in their own ways, nothing truly moved the needle for me the way hypnoacupuncture with Marisa has. From my very first session, there was an obvious shift. Even the people around me noticed. After that first session, the tension in my shoulders decreased, and the only way I can describe it is that everything (physically & mentally) felt like it had been taken down a notch. Since working with her, my sleep has completely transformed. I went from having an extremely hard time falling asleep and waking up almost every hour, to now pretty much sleeping through the night. If I do wake up, I can fall back asleep easily, and I'm even dreaming a lot which I take as a sign I'm finally getting deep, restful sleep. I've seen such drastic improvements that I genuinely feel like I have a new baseline. I feel so much more in control of my anxiety now and honestly like a completely different person than I was just a few months ago. It's been truly life changing. I honestly wish I could see her weekly. The closest way I can describe how you feel leaving a session is like you just had a massage; you're so relaxed, grounded, and at ease. Marisa has truly touched my life. She is genuinely an angel. She listens, she cares deeply, and she is incredibly dedicated to her clients. If she doesn't have an answer right away, she always follows up, whether by email or the next time you see her, which says so much about the level of thought and attention she gives. I don't feel comfortable around many people, but there's something about her energy that is so light and reassuring. She creates such a safe, welcoming environment, and it makes all the difference. I'm so grateful to have found her and truly can't recommend her enough.

Truly the best. One of a kind. I am so glad to have found Healing Point Therapeutic. I highly…read morerecommend the hypnoaccupuncture and also the intuitive readings. Top notch. Marisa is wonderful in all ways. The office and treatment rooms are also healing.

I've been in all the levels of ED care as an adolescent at walden from December 2015 to June 2016…read more Overall, I found it helpful, but each level is very different. IP (Alcott): Very unstructured and boring. Although the purpose of inpatient care is to stabilize behaviors and medical state, it washelpful. Everything that could be the least bit dangerous is locked up (sharps etc), so we were allowed to be in our rooms alone. We didn't have to go to groups if we didn't want to. This lack of structure led to me using a lot of ED behaviors while I was there-- purging and exercising in my room. I also hid my food during meals a lot. I think that if it had been a more positive, supportive environment, I wouldn't have gotten so much worse in there. Mealtimes sucked. The food was so gross. The staff didn't meal coach like they do in lower levels, but there were a few times when they made fun of how we ate ("eating bananas with forks? Is that what you guys do?" "If you have a wrap you have to eat it like a wrap"). Such a negative environment... When I got there, I quickly realized that I was the only one eating 100% and stopped doing that because it was like this unspoken competition of who was the sickest. If you don't finish your food t the end of the meal they give you Ensure. Barely anyone drank it, and almost everyone was on NG tubes, a first resort rather than a last one. The only good thing I got out of it was a new prescription... 2 stars. Residential: VERY helpful! It's located in an apartment building near the hospital. All the MHCs are caring and supportive. Very structured schedule with 3 groups a day. During free time, we could watch movies, do arts/crafts (they had a lot of great supplies), play games, etc. I enjoyed my time there and made a lot of progress. The food there is so much better than that in Alcott, too. I'd give it 5 stars. Partial hospitalization program: this was the level I originally started at. There are two meals, a snack, and 3 groups. The staff were, for the most part, helpful. PHP is when FBT (family based treatment) really starts. The adolescent program had your parents monitor meals at home and bring your food to program. There were family breakfasts and parent groups a few times a week. On Tuesdays, we had as challenge snack to practice fear foods, and on Thursdays, we had a "practice lunch" with fear foods. Pretty boring, but it was a supportive environment and somewhat helpful. 3.5 stars. IOP: it works on transitioning back to normal life, going from the meal plan to more normalized eating. One snack and dinner. Good staff. It was helpful as a support to maintain progress while going back to my life. 4 stars. Overall, I'm very grateful for walden. The structure of FBT is such that there's no way out of it other than complying with the meal plan and restoring weight. At first, I hated this, but now I'm able to think clearly and I feel strong and healthy. Ive come a long way since December and am doing rlly well :) I DO have a problem with the fact that they have no idea how to treat bulimia or binge eating, or if they do, they don't act like it. Something that disappoints me is that in IOP, there were two girls with binge eating disorder who had come straight from admissions without having been in treatment before. They were clearly struggling a lot and the level of support was not enough. I guess that if you're not underweight and anorexic, you don't need a higher level of care.....?

I have been a nurse with my M. S. N for 34 years. I have never seen a place more mismanaged. I was…read moreIP with Anorexia. I didn't have a problem my dietician or food. It was the medical care. Honesty is devoid from most nurses, except for one exceptional nurse, Alex. I had controlled seizures until I arrived. Patients start lining up at 6am for their 8am meds. I had 6 am meds, which I got around 7am. They asked if I wanted my 8am meds, but I declined out of respect for the waiting patients. They refused to give my seizure med at 2pm on my 1st day and after having a seizure in the day room. I suffer from Migraines and brought my meds. I was given one Mon The following Sat the on call Dr spent less than 1min with patients. I asked for my Relpax at 3am. The nurse couldn't find it. They tossed it because it was 3 weeks expired. I tried telling the on call Dr that I couldn't see She said Take off your sunglasses and walked away. I tried to tell her I had trouble walking She ignored me. Finally my assigned Dr came in and I was transported to Mass General lights and siren for stroke symptoms. All she had to do was call the med to CVS and a courier would bring it. The chief of neurology wrote Walden was to blame for the CVA! I was shocked. I was allowed one shower a week because I only have one hand. I asked to speak to higher ups to no avail. Please stay away. There's so much more like an employee refusing to show his ID, having to wake him most mornings while asleep with a blanket wrapped. I'm not a self harmer, yet they set 3 pairs of sunglasses on my nightstand and put all my panties in lock up. I dare someone to ask me to contact them. I tried when there. Don't sign their paper if you wish to leave you must give 48 hrs notice not counting weekends or holidays because you have essentially committed yourself. I seriously thought about a malpractice suit. I don't want to relive the stress.

This was an unproductive use of my time and the staff was sloppy about communicating on the phone…read moreevery step of the way. The intake process for low income insurance by default is socially irresponsible for anyone with a mental health condition. I'm a legally deaf adult who has become reliant on face communication. Christina Cudjoe is unfair and shouldn't be allowed to practice in Massachusetts. She interferes with patients getting the solutions to their healthcare needs. I was denied healthcare by them and they don't really care or demonstrate any sort of skills to adequately treat patients.

Either Dr. Sean Markey or someone in his office is a liar. I…read morewent in for an assessment in May. He told me he'd have the report within the next 2-3 weeks. After a month, I messaged him in the patient portal--no response. I called his office in early July, and was given another "2 week estimate" I called again in August and was told "Dr Markey is taking the week off of appointments to work on the report and because yours is so late he will prioritize it--it should be in by the end of next week at the absolute latest." 3 weeks later and nothing. I spoke to them on Monday and was told that the receptionist had spoken to Dr. Markey and he guaranteed he'd have it in by "tomorrow afternoon." That deadline has now passed. You will be let down again and again by this practice. I genuinely hope for the wellbeing of others that no one goes to this doctor again. What kind of "mental health professional" makes their clients lives a living hell?

If you're looking for help, with any kind of behavioral issue or mental illness, do not go to this…read moreawful disgusting place! The only reason I came here was I was following Doctor Robinson, who was a wonderful therapist and passed away. I stayed because they asked me to anyway, what a nightmare. I got Dr. Marcus who used to work at Carney Hospital. Allegedly he was let go from that place due to something I won't say, but it makes sense why all my prescriptions were confused and called in wrong each and every time. What I'd have to do is go in person because nobody backed him up and put somebody in place to help his patients. I went 2 full days without my medication, and for those who know, our medication needs to be taken, or we could end up in the hospital! Needless to say, it was all my fault not theirs. They accuse me of taking too many? Really? I don't take too many and I did have a reason that's why they were maybe gone, but nobody of her sat down with me and talk to me about my life or what was going on... I would've let them know why but talk to Marcus never knew me... He didn't know where I worked, he didn't know my name, he could care less he was in order taker, and we are the ones who get screwed in the end because we look like junkies if you go to this place you've been warned.

You should not bring your children here for any psychiatric care. To start off with it took two…read moremonths after filling out online intake forms to have my child assigned to someone. I called multiple times and emailed and never got a response. Finally my daughter was pared with someone and she would cancel often and frequently sometimes same day. She was very unprofessional. Then her schedule was changing and it was not going to work with her school schedule so we were reassigned. I was assured weekly virtual appointments. All I knew is that she was nice. A few weeks later we did an intake appointment. She could only do biweekly and at the end of the intake she told us she was going on maternity leave in two months. Why was I not informed that my child was being set up with someone who could only meet with her four to five times and then go out? We were told there would be someone to meet with during the leave or we could go somewhere else. I chose a temporary clinician. A month and a half later we were told there were no providers that had space for adolescents. So we decided to wait. She went on leave Dec. 2025. In March my daughter had some very concerning behaviors. So I contacted Dana and they said end of March beginning of April. I asked them if they were sure because my daughter really needed to see someone. The person on the phone laughed at me, called me honey and said that is the information they had. I tried calling later and asked to speak to the manager, they said they would send an email and I would get a call back. I never did. I called back and got someone else and they said that therapist would not be back till June. I asked to speak to the manager and once again was assured an email would be sent and I would get a call back. In the interim I found someone else for my child. But I was upset on how the reassignment was handled and how the people who answer the phone behave. None of them identify themselves by name. They are very inappropriate especially speaking about your concerns regarding your child. I was not taken seriously. It took two weeks, multiple phone calls, emails, portal messages to finally get to speak to the manger. She of course apologized but also use the excuse of being short staffed. Then they should not be caring for kids. This company gaslights and hides behind a smoke screen of bs. They do not care about anything except making money off of you and your suffering. It is a disgrace to medicine.