What a great experience working with Tenerra at this State Farm Office! I am out of state & needed…read morehelp finding the best insurance for a property in NC. Tenerra was professional, helpful and very nice. If I lived in NC, Tenerra would have ALL my business. Thank you so much for making this a seamless pleasant experience.

Angel was very helpful and kind. she was quick to respond and knowledgeable. I had a couple…read morequestions, and she answered them clearly. Amazing!

I pay an extra fee ($25.00) to use this agency and when I needed them to explain my insurance which…read morewas categorized as a catastrophic claim, the owner Stefany refused to assist me and actually hung up on me. Stefany terminated the employee Wendy, who did help me and instructed her "team" not to communicate with me. I am a senior citizen and felt bullied by her. Additionally, the agency also misquoted me and two weeks later, I received an invoice from a policy in the amount of $42.75 that I had to pay. I initially gave Stefany the benefit of doubt, having a bad day, etc. but came to realize that she didn't care about my request for answers regarding my homeowners claim. Don't waste your money here.

Chrissy has been such a lifesaver. She was kind and patient with me as we worked through getting…read moreour family the best car insurance rate and plan that suited us best. Saved us a ton of money after I had to add teenage drivers. I highly recommend giving A Better Choice a call if you're in the market for an insurance quote.

Excellent services, truly knowledgeable and professional staff, and very friendly, too!…read more I did shop around and not just for the best price and best insurance coverage, but also seeking to bring my personal business to the Agency that values me as a customer and makes our work together beneficial as for the Agency as for me. i got a great townhouse insurance prepared for me by Elena B. , and I had a great time while doing it, too. This is how a good business operates: they do know their insurance stuff, they explain all the important details, and getting insurance with them is not a chore, but a breeze. Thank you so much, I feel so lucky that after a few attempts with other Charlotte based State Farm's Offices I found your Agency and your excellent team. You truly made my day, thank you!

I followed up on a business card received a good while ago. I was looking for a better price for…read moreinsurance our vehicles. Elena received my email and after exchanging emails and phone conversations, she provided me with an accurate quote that was considerably lower than what we were paying with another insurer. I was pressed for time and Elena stepped up to meet my schedule. The paperwork was sent, edited, resent, then approved. We now have insurance with State Farm and there have been no issues. I highly recommend this agency as they will give you a quick and honest quote. If the quote meets your approval, go for it. If it does not, let them know.

I would not recommend this office. After submitting the requested documents and communicating with…read moreSheila Miller, I received no updates. Despite multiple follow-up attempts by phone and email, I received no response. After about a month of the office having our documents, her receptionist called only to say the records were ready for pickup, with no explanation or status update. This lack of communication was very unprofessional.

Both the Allison brothers have been amazing. Amazing price as well they are great at helping you…read morewith deductions and paying your taxes

They do not tell you cost upfront. You get a huge bill even asking several times for pricing. They…read moregive invoice with no explanation. I would not recommend.

Excellent service. April went above and beyond for us and has always been available to answer any…read morequestions I have throughout the year. Highly recommend.

I have always received great customer service, Kristin was very helpful and was able to help me…read morewith my concerns keep up the great work.. Charles....

Kristin made the whole insurance process way easier than I expected. She took the time to break…read moreeverything down clearly, answered every question without rushing me, and actually found a way to lower my homeowners premium with State Farm. You can tell she genuinely cares about helping people save money and feel confident about their coverage. Super professional, super friendly, and absolutely someone I'd recommend to anyone looking to get a better rate.

this have been the worse experience I've had in my life as far as customer service go I've been…read moreback and forth for days to receive a LIABILITY quote til this day I still have not receive.. they are very dismissive, unhelpful and unapproachable I would absolutely NOT recommend this company to anyone especially if Sherrie Huneycutt is who would be asigned to you.

This agency is very helpful when I call with questions. They always answer the phone in a friendly…read morevoice and are willing to help in anyway I ask. I recommend their customer service as top notch!

Chris is one of the best he explains everything so well and always a pleasure to speak with, so…read morekind respectful.

This agent handled my policy cancellation poorly, resulting on me receiving lapse of insurance…read morecoverage from the state. I have done everything right on my end but still continue to receive bills from the agent. It took a while to get everything cleaned up. Please verify everything and save all correspondence with this agent in case you have to refer back to them to clear issues. Thanks