Last year was the first time we chose to work with a professional to prepare our taxes, and we…read moredecided to trust Mark with the process. From the very beginning, he was extremely polite, professional, and thorough. He took the time to clearly explain everything we needed to provide and made sure we understood each step of the process, which made what can often be a stressful experience feel very straightforward and manageable. Because of the excellent service we received, returning to Mark this year was an easy decision. Once again, he and his team have been incredibly helpful, responsive, and attentive to detail. They consistently demonstrate professionalism and genuine care for their clients. We truly appreciate the support Mark and his team have provided over the past two tax seasons for us and our family, and we look forward to continuing to work with them in the future.

The most unprofessional business I have ever dealt with. Dropped tax paperwork off on Feb 22, 2022…read more On 3/29 I sent him an email inquiring about my taxes and he acknowledged "I've had it awhile" and stated that it was on his weekend list and he would get back with me. On 4/4 I reached back out to see if he had any questions and I never received a response. On 4/8 I reached back out and he responded with " I will put my hands on the return today and let you know what I need." Once again, I didn't hear anything so on 4/11 I sent the following email: Hello Mr. Dalton, I apologize for bothering you; however, you haven't followed through with your last 2 emails. On 3/29 you stated you would work on our taxes over the weekend and get back with me. Then on 4/8 you stated you were going to put your hands on it that day and get back with me. I empathize with how busy you are especially this time of year, but perhaps you shouldn't take on so many clients if you are unable to follow through on your word. My family will be heading out of town on Friday and will not return until 4/23. We absolutely do not want to file an extension on our taxes. We would greatly appreciate your attention to our taxes so that they may be mailed to the IRS before we leave Friday, 4/15. Sincerely, Rebekah Brooks And his response: Good morning. You are correct. Unfortunately, it is very difficult to plan for staff shortages and other things that happen during the tax year. NO ONE works harder than we do. Folks that don't work in this business don't understand the rigors of tax season, as you have no reason to. As far as your advice to "not take so many clients", that is one way I keep costs down. I did not anticipate being 2 accountants down this year. Your partnership has been extended. And I have reviewed it since we spoke. It was done in a manner different than I like to do things, as we talked about during our meeting. Many firms take the information that you provide, right or wrong, and put it on a tax return. I don't operate that way. I believe that I am paid to look at things from an accountants standpoint. This does slow down the process some, but my clients pay me to get things right, and I respect that trust. I have to make decisions, during the course of tax season, to spend a lot of time on one return or to use that time preparing other returns. Unfortunately, I don't have the time or manpower to focus on fixing and preparing a corporate or partnership return during this busy time. Your personal return is complete to the point of adding the info from the partnership I have also learned during my career that once a client is unhappy, there is little chance of correcting that. I will be more than happy to file an extension for your personal return today and you can pick up your documents and find someone that suits your need better. If you want me to file the extension, please respond accordingly to this email. I have put all the documents that you dropped off at our front desk. My sincere apologies for the inconveniences I have caused. In HIS name, J. Mark Dalton One would think that he could have let us know 6 weeks ago that he was not going to be able to prepare our taxes instead of one week before filing is due. So take it for what it's worth, but I would recommend finding someone else to save yourself a huge headache.

Simply put the number that was posted for this company is not the company phone number it is some…read morerandom individual, who sounded like I had woke up at 11 o'clock in the morning

James at A&J Tax Pros was super helpful with my taxes this year. I had procrastinated on my last…read morecouple years as I thought I would owe. He was able to help me avoid paying and get a refund for both years. He is so knowledgeable and his service was unbelievable. It was soooo convenient him coming out to my home and efileing my taxes from my dining room table. He emailed me a copy of my return as soon as we were done. As a busy mom and wife with obligations, it was so nice not to have to worry about going outside of my home and having to get childcare. When my kids started fussing, he pulled out coloring books for them so my husband and I could focus on our appointment. You can tell he has done this a time or two. I am so glad I am finally caught up and he definitely has my business this upcoming year.

Called and made an appointment to have my taxes done and they made the process super easy. The tax…read morepreparer and staff at ABC were super friendly and knowledgeable and answered all my questions. I felt like their fees were reasonable and liked that they offered extended hours. I would definitely recommend them and plan on coming back again next year.

Could not be more pleased with the service I received at ABC Tax Services. Yes, I too waited 3…read morehours, but those ladies work themselves to death trying to fit everyone in and satisfy everyone. I was referred by my father-in-law and was told it was the best place to go. He was spot on. Marilyn was so sweet. She was so thorough, and completed our taxes in a timely manner. She was beyond a pleasure to work with. It's very unfortunate that some of these other reviewers can't have any grace in understanding how tiring and stressful it must be to only have 2 CPAs during tax season. They both work 6 (sometimes 7) days a week, and rarely get home before 10pm. Yes, I learned all of this in the short time I sat with Marilyn. I also learned a little about her family, because she's one of the most personable people I've met in a while. She makes sure everyone feels welcome in her office, even if they have to wait 2-3 hours. I'll be back for sure!

They have done my Business accounting for us for about three years now. They do a wonderful job,…read moreand the staff is always so friendly and inviting.

Great pricing!! Communication was on point! Evan did a fantastic Job even though we did not have a…read morelot of time before tax deadline. Thank you!

Evan's services were very professional and a great value. I had found them on yelp after not being…read moreable to find an accountant last year. Glad to finally have someone to use. Recommended!

Excellent experience!! Would recommend and WILL use this company again for my notary needs! Entire…read moreprocess was seamless and delivered with top notch professionalism.

I can't recommend Brad Riley, Chris, and his State Farm agency enough! He truly went above and…read morebeyond in handling our family matters, particularly with a complicated claim. Brad was instrumental in guiding us through the process, providing clear communication and support every step of the way. His dedication to customer service is evident, making us feel valued and heard. If you need insurance assistance, look no further than Brad and his team!

Does our taxes quick and easy. Even helped us out when our tax return wasn't as big of a return as…read morewe originally expected we'd get compared to other years. Definitely recommend him.