I had an appointment set up for one time. Nancy tried to arrive earlier than the scheduled time…read more When she arrived, my son answered the door to advise that we were not ready. Again, Nancy had showed up sooner than our SCHEDULED appointment time WITHOUT MY CONSENT. I scurried to try to accommodate Nancy's early arrival. Finally, I was ready. When my son went outside to see if Nancy was still present, she was not. Nancy had left. Nancy didn't call, text or even blow smoke signals to advise that she was leaving, she just left. When I called her business to inquire as to what had happened, she had her people to lie and say that she was in a "meeting". How could you be in a meeting when we were scheduled to be in OUR meeting at the same time? The fingerprint meeting. I called and left several messages. I also sent several text messages to the line that she had called me from earlier. I never received a return reply. I was very upset as I was on a tight deadline to complete the fingerprints for my employer. THANK GOD that my employer was flexible, but man! I would never recommend this place to anyone. Nancy is unprofessional and a liar. Although, I've forgiven her, however, she is what she is and it's all done with a smile. To this day, she's never contacted me to resolve the issue or to apologize. Typically, I won't take time out to post a negative review but people need to know how unprofessional she is. One of the main reasons that I chose to post this review is because of the sensitivity of the situation. I'm in physical therapy right now for my leg. So, having her to come to me and being willing to pay an extra $250 for the mobile service on top of the regular fees was going to be a convenience that I needed at the time. The fingerprints were needed in order to retain the new position that I had accepted with my employer. My employment was attached to the fingerprints being completed. Thankfully, I was able to find a better service that cost less and that actually showed up when they were supposed to and not an entire hour early without consent like Nancy did. In conclusion, if you DO decide to patron her business, be sure to tell her from the very first moment that the scheduled time IS THE SCHEDULED TIME and do NOT SHOW UP EARLY as you WILL NOT be available. Because she'll schedule an appointment for one time but then call, text and leave messages trying to show up a whole day or so early. So, cut her off at the beginning and let her know that, the time is the time and to not try to avoid the scheduled appointment. Oh, because she did call me a day or two before the actual scheduled day asking to come over then. I advised her that I was not available and that I will need to keep my previously scheduled day and time. However, she STILL came over early on the scheduled day and caused an unfortunate situation. Do what you want, but please be aware of who and what you are dealing with. And if the prints that you need is for a job, I would ABSOLUTELY UNEQUIVOCALLY advise to not patron Nancy and her business as you could lose your job messing around with her messiness. If you need further details, please feel free to contact me at: jkelvin1212@gmail.com. Thanks.

Great place to get fingerprinting done. Nice, welcoming and helpful people. I recommend here for…read moreyour business.

Theresa Workman stole 800 dollars from me with promise of helping me acquire a car. When it took…read moreover 4 months and nothing was happening, I attempted to get something reimbursed, but she attempted to only give me 400 dollars back, and even that was drip fed over weeks. I have so far only received 130 of the 800 dollars, this still being owed 670 dollars. She has turned off her phone, and been avoiding her own children, whom I am close friends with. She is a liar, a cheater, and a thief. Do not use her services.

She replied the last time, "give me 5 minutes"... That was last week... Responses were sporadic,…read morenot timely at all... They are forcing me to give stars... I'll give 1 star to let you know I wouldn't recommend her at all...

3years ago, I wanted to get real id added to my driver's licence. I took in my original birth…read morecertificate and 2 proof of address. They refused my birth certificate because it was issued by the hospital, complete with my hands and feet prints, and said they could only accept a state issued certificate. $70 later, I had a new certificate. Now, 3 years later, I again arrive to the DMV with my birth certificate in hand. They accepted it, but I did not have proof of address as they did not ask for it last time! They provided a list of accepted items. One included a W-2 another was a tax return, either federal or state! As luck would have it, I had picked them up earlier at H&R Block. I left to go get them. I had to register again but luckily they still had my completed forms. Another 15 minute wait and I was called back up to the same clerk. She said she could not accept the W-2 as it was a copy. She said they scan the documents and can't scan copies. I said if you submit a scanned copy it is no longer an original. If the W-2 isn't good enough, feel free to chose with of the tax returns. Again she refused, even though they were on the list of accepted documents!!!! She said they were not the original forms. I file electronically, even if I hand wrote the forms, I would not have the originals as they would have been mailed to the irs! Again, I am turned away. I went home and picked up my W-2 and found in my mailbox a postcard from the BMV stating my licence had expired. Turns out a postcard from the BMV was also on their acceptable forms of it list. So off I go for the 3rd time in the day. I got a different agent this time. Took 5 minutes before she asked to verify why I was there today when I told her I wanted to renew my drivers license with the real id, she informed me the form, which had already been accepted twice so far today mind you, was not completed correctly and to redo it! It is now past 3 pm. I arrived the first time at 1. As soon as she saw the BMV postcard she immediately processed everything, accepted payment and took my picture then sent me on my way. I understand my part in this long drawn out day for not having the utility bill most often presented to the DMV, however, all my utilities are paid electronically and they said they needed an ORIGINAL bill not a copy. No matter what you do, you're screwed. I know they take a lot of crap from the public in general, but perhaps if they followed their own rules and accepted the proof of address on their own list the would far less unhappy customers who are getting frustrated and angry! Smiling at your customers would be an added bonus. Never again.

I checked in on line at home. That saved me an hour waiting at the bmv…read more Their text messsges were clear and easy to follow. When I arrived in the parking lot I texted the word here and they texted back to wait until my number was called and then enter the building. That worked just fine. The young man that waited on me was efficient funny and nice. I'm giving four stars because the lady who was checking in everyone Often let her mask drift below her nose. If we all have to wear a mask, we all have to wear a mask properly.

This place is ridiculous. I signed up online, paid $85 and could not contact anyone at the site…read moreto setup or change an appointment. Emailed, no answer. Called several times with no one answering. I don't understand good reviews or how this company stays in business.

This company is terrible. They are so unprofessional and they take forever. What should have been a…read moresimple process when I sent in all the requested documents which is an archaic system in the first place took months to process because they don't know how to handle information and with information as sensitive as this you would think they had more capable people set in place. I would highly recommend going with another company.

Don't worry, today was part of a background check for a potential job offer…read more They have a very impressive operation. Friendly people that provide quality service. I haven't been on this side of Fingerprinting too often over the years. Having been retired for so long, the process is a bit foreign and uncomfortable. The staff showed a lot of professionalism, which really helped. The cost was in-line, but that'll be picked up by the employer, anyway. This outfit seems to be on the forefront of the technology. I was pleasantly surprised and would recommend this site to anyone. 06/24

1st Choice Fingerprinting was a simple easy process not like that waiting around for hours until…read moresomeone behind the counter wants to take their time to do their job. In office staff are so friendly and also they make you feel like you're apart of a family not just an employee. Alot of jobs do not value their employees and work them to the bone. This company shows appreciation to us and we are very grateful